★★★★★
based on 7798 reviews published
Latest customer reviews
Very serious site
Average
We thank you for your comment, our customers' feedback is valuable for improving our service quality on a daily basis.
In the case of your order, we took care to refund you for the item "oil filter" which was indeed suitable for your engine (leaving you the item).
Our sales and technical service took care to understand your requests. However, we are unable to deliver a specific brand (at your request) that is not part of our suppliers.
We hope we have done everything possible to satisfy you, and we apologize again for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
Delay issue
We thank you for your comment, our customers' feedback is valuable for improving our service quality on a daily basis.
In the case of your order, one of the items out of the 9, namely the "OUTBOARD OIL 4 STROKE YAMALUBE 10W30 (4L) ref YMD-630500400" took a long time to supply. This created significant delays on our side.
We sent the items ready to be shipped and we took care to inform you in writing regarding these unexpected delays, giving you the possibility of a refund if necessary.
We hope we have done everything possible to satisfy you, and we apologize again for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
Good site with a good quality-price ratio
Very good, compliant with my request Thank you
Well shaved
Delivery time a bit long, but I was eventually delivered. Friendly sales team.
Very good, fast and serious
A rare seriousness, thank you
I will probably try again, overall good service and quick response from the sales department, however, impossible to reach the technical service
Serious, fast, available for information
Good organization and fast service.
Very serious, efficient and fast.
Very good, just what I was expecting with a very satisfactory delay.
Order by phone, sent the same day.
Excellent
Very good clear site
Very good
Good contact, order sent in two parts while waiting for the rest out of stock from the supplier, very good
Hello, I discovered the site by chance and I am delighted.
Attentive customer follow-up, good responsiveness to inquiries, products received conforming to the order. Points for improvement, waiting time on out-of-stock products and lack of information on this point during the order.
Shipped material not conforming to my request and I have to pay the return shipping costs!
We thank you for your comment, our customers' opinions are valuable for improving our service quality on a daily basis.
In the case of your order, the shipped item perfectly matched the ordered reference. We have agreed to take back the part and refund you in full on the condition that you return it to us.
Best regards,
The Pièces Bateaux team.
Delivery received within the deadline, very well protected and packaged
Good communication following a supply problem, but quickly resolved
PERFECT
Very fast shipping but packaging needs to be reviewed (carton torn, nothing to secure the purchased item inside, fortunately remained intact).
Fast delivery
Package arrived well, thank you for the gift.
I had a technical question, they took the time to answer me. Very good.
Okkk
Very unpleasant commercial relationship, I did not feel listened to, the customer service was much more professional after a reference problem and return of the part at my expense. The minimum was done, refund of the part and shipping costs I am not sure I will order from this site again.
Perfect
Very clear site
Excellent
Serious and very attentive
Order received quickly at an interesting price
Easy to use - very functional
Excellent
Order placed on February 18 ..... received on March 16. Too long
2 orders 2 times 1 month delay while the parts are marked available on the site,