★★★★★
based on 7798 reviews published
Latest customer reviews
First satisfactory experience. Thank you.
Very fast thank you
Very good
Precise, fast, what more could you ask for!
For several years I have been ordering parts on this site, nothing to complain about, quite the opposite they are serious from the order to the shipment of the goods
Your site is very well designed!
Very serious
Lamentable order tracking order placed on February 2 received on March 6 if I hadn't worried, I would never have heard anything no indication on the site for the availability of the parts and that frankly needs urgent modification positively, well informed about the type of part to order according to the type of material
Fast and efficient. Bravo!
Complete and easy site
Very well made site - Attentive and professional staff. Very good communication and quality products
Hello apart from the wait for the package nothing to report
Very pleasant site with very competent people
Not happy
Always a very good site for boat spare parts
Way too long between the order and delivery
Very responsive customer service. Very fast shipping.
Very competent and responsive professionals
Very good
Very good and the customer service is very quick to respond if we have questions
Good site efficient service
Very long delivery time. Not to mention that I received the order in two parts. Worse still, the type 33c cable I ordered is not at all a type 33c cable...
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In your case, wanting to deliver to you as quickly as possible, we delivered the references ready for shipment, then the rest afterwards. We had taken care to inform you in advance of the shipment in several parts.
Regarding the item "type 33c cable", after verification, according to our technical sheets, stock referencing, our preparation and delivery notes: it would indeed be a "type 33c", we have requested a verification from the factory. Nevertheless, upon your report, we fully refunded you, leaving you the item. We trust our customers.
We hope we have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
You can easily find what you're looking for
Customer service responds quickly when you have a question and if you return a part, the refund is very fast, very very good site
Good exchange with the advisors
Delivery of part of the parts with a note of apology for the missing ones. After a week of waiting, I contacted customer service to know the delivery date of the missing parts but the response received is "maybe towards the end of the month" which means a month of waiting and I'm not even sure to get my parts.
Very good + free shipping at €99. Fast delivery.
Despite a supply problem, customer service was very responsive.
A small delay for delivery but informed the day after the order. Reception ok, the only thing is that my order was delivered in three packages but I only had a link for one... I recommend this site.
Good and fast
Good advice, they know boat parts
No order tracking. Out of 3 items, 1 not available, not notified, (I inquired by phone), no delay, still no news...
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, one of the items "Mercury Mariner Thermostat 2.5 to 6hp (4 stroke) ref 804540" took a long time to supply due to the reorganization of the Mercury factory. This created significant delays on our side.
We sent the items ready to be shipped and we took care to inform you in writing regarding these unexpected delays, leaving you the possibility of a refund if necessary.
As for the missing item, it was shipped last week and correctly received by you. All accompanied by real-time tracking of the order's progress, available either from your customer area or from the Colissimo carrier's area.
We hope we have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
So-called problems with the Mercury supplier, after 10 days of waiting, Strangely at another distributor, I received the same part in 48 hours.... you need to review your supplier agreements or find another excuse... for the rest of the order no issues... I will not order from you again
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, one of the items out of the 4, namely the "Complete Trim Mercury Mariner 75 to 115hp (4 stroke) ref 8M0090335" took a long time to supply due to the reorganization of the Mercury factory. This created significant delays on our side.
We sent the items ready to be shipped and we took care to inform you in writing regarding these unexpected delays, leaving you the possibility of a refund if necessary.
As for the missing item, we refunded you. It may be that another distributor was able to deliver you this part in 48h if this reference is available in their stock. We source directly from the factory to provide you with attractive prices.
We hope we have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
Good
Very good impeccable service, I recommend
Team attentive to its customers and responsive! Keep it up
Very good
Received quite quickly, faithful to the description.
1st order perfect, the second with a month and a half delay.......... while given in stock
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, one of the items "Mercury Mariner Tohatsu Water Pump Body 4 to 6hp (2 and 4 stroke) ref 16156; took a long time to supply due to the reorganization of the Mercury factory. This created significant delays on our side.
We took care to inform you regarding these unexpected delays, leaving you the possibility of a refund if necessary.
We hope we have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
My Motul oil supplier. I recommend the services of piecesbateaux.com Responsive and serious in deadlines.