★★★★★
based on 7798 reviews published
Latest customer reviews
Trustworthy site that respects its commitments and makes up for any accidents in the course of the order.
Well received my orders.
Great, delivered in Belgium in 3 days...
Deadlines respected, fast delivery, competitive prices.
Order not received, mediocre customer service. Site to avoid
We thank you for your comment, the opinion of our customers is precious to improve our quality of service on a daily basis.
Your package was shipped 48 hours after your order on December 16, 2017.
In your case, the relay point in charge of receiving your Mercury Mariner propeller refused your package on 2 successive occasions, and this for unknown reasons. Following your report, we filed a complaint with the Post Office, which handles the transport of our packages.
We took care to refund you the totality of your order as well as the shipping costs once the complaint was submitted to the Post Office.
Indeed, our customer service was closed due to the end-of-year holidays, and we had taken care to specify this in writing during the order validation steps.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The team at Boat Parts.
Too long between the order date and the shipping date, ordered on December 12 and the parts still haven't arrived
We thank you for your comment, the opinion of our customers is precious to improve our quality of service on a daily basis.
In your case, you ordered Reference: 18-5395: Mercruiser V8 Thunderbolt 9-29403 ignition head, and Reference: 18-5431: Mercruiser 9-29200 ignition finger and disk.
After verification, this was an order placed on December 29 and not December 12.
We indicated during the written order confirmation that during the end-of-year holidays, disruptions due to suppliers and carriers may cause delays.
Your package left on January 11 as a tracked package. (i.e., 72 hours after our company reopened) Note that in your case, the shipment is destined for Djibouti.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The team at Boat Parts.
AVERAGE SERVICE
For my first order, I found it good
Well done, thank you
Good site, correct prices and careful and fast delivery! I recommend
Very good
Very good
Perfect, I recommend
Did not receive all my order
We thank you for your comment, the opinion of our customers is precious to improve our quality of service on a daily basis.
In your case, you ordered several different items, one of which did not reach you (Quicksilver 2-4-C marine grease, 227g, 802859Q1, 8M0121966)
After verification, our stock tracking and the preparation report show that this tube of grease was indeed part of the package. Nevertheless, we took care to send you an additional one at our expense.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The team at Boat Parts.
Received my order today.. happy new year 2018
Very good
Speed
Very good service before sale thank you
Poor quality
Friendly merchant through exchanges. Addition to an order arranged by phone. Delivery with an omission corrected without problem immediately by email. A site that has all my trust following this order and well placed for prices.
Very good, fast, careful and attentive service. I recommend!
Perfect
Part conforms to my expectations. 15 days delay between the order and delivery. Very serious site.
Speed in informing the customer
Very responsive site that warns if there is a temporary stock break. My order was not complete and they still shipped the goods. I received the remainder 2 days later and without charge. I will order from them next time.
Very good responsiveness from the technical service to respond and advise the customer. A big thank you to the sales department for their way of handling requests, it could serve as an example to many merchants.
Nothing to say except good things. Well-informed site, easy to find what you are looking for. The technical service responds to questions within 24 working hours. Everything you expect from this type of site and even more (very good sales service).
Very good, compliant product, well packaged, and fast delivery.
Fast
The delivery was long, and I had to pay customs fees which had never been done for my other orders.
Efficient, competent and fast
Search engine to improve. Not selective enough.
Fast delivery and good technical advice.
Very serious and a very good sales service, beyond the expectations of a customer.
Perfect, fast and compliant delivery
Very professional
Very good after-sales service, advice and order received very quickly
Despite the problem encountered, the company showed excellent responsiveness and kept its commitments.
Pleasant site
Fast