★★★★★
based on 7948 reviews published
Latest customer reviews
Very good
Very good
Perfect, I recommend
Did not receive all my order
We thank you for your comment, the opinion of our customers is precious to improve our quality of service on a daily basis.
In your case, you ordered several different items, one of which did not reach you (Quicksilver 2-4-C marine grease, 227g, 802859Q1, 8M0121966)
After verification, our stock tracking and the preparation report show that this tube of grease was indeed part of the package. Nevertheless, we took care to send you an additional one at our expense.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The team at Boat Parts.
Received my order today.. happy new year 2018
Very good
Speed
Very good service before sale thank you
Poor quality
Friendly merchant through exchanges. Addition to an order arranged by phone. Delivery with an omission corrected without problem immediately by email. A site that has all my trust following this order and well placed for prices.
Very good, fast, careful and attentive service. I recommend!
Perfect
Part conforms to my expectations. 15 days delay between the order and delivery. Very serious site.
Speed in informing the customer
Very responsive site that warns if there is a temporary stock break. My order was not complete and they still shipped the goods. I received the remainder 2 days later and without charge. I will order from them next time.
Very good responsiveness from the technical service to respond and advise the customer. A big thank you to the sales department for their way of handling requests, it could serve as an example to many merchants.
Nothing to say except good things. Well-informed site, easy to find what you are looking for. The technical service responds to questions within 24 working hours. Everything you expect from this type of site and even more (very good sales service).
Very good, compliant product, well packaged, and fast delivery.
Fast
The delivery was long, and I had to pay customs fees which had never been done for my other orders.
Efficient, competent and fast
Search engine to improve. Not selective enough.
Fast delivery and good technical advice.
Very serious and a very good sales service, beyond the expectations of a customer.
Perfect, fast and compliant delivery
Very professional
Very good after-sales service, advice and order received very quickly
Despite the problem encountered, the company showed excellent responsiveness and kept its commitments.
Pleasant site
Fast
Very good service and correct good contact with customer service thank you
Great product
Excellent services before and after the order, delivery, after-sales service, a team always available and professional.
Efficient and serious site.
Satisfied
Fast and compliant I reorder
Too slow
We thank you for your comment, the opinion of our customers is precious to improve our quality of service on a daily basis.
In your case, it was a very specific request concerning a very precise part. Identifying the part you were looking for required the intervention of our technical service directly with the factory.
We took care to keep you informed of the progress of our research.
You are right, we preferred to 'lose' a little time in verifications, rather than sending you 'quickly' a non-compliant and unsuitable part.
For a specific part, specific procedure. For us, customer service is paramount.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
Great
Very good delivery and correspondence of the parts, I recommend
Very good