Reviews Pieces Bateaux

9.5/10
★★★★★
based on 8143 reviews published

Latest customer reviews

4 /5
★★★★☆

Serious: one item instead of 2 delivered. Error reported and corrected very quickly. We appreciated the professionalism.

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Acheteur Vérifié
purchased on 08/07/2018
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3 /5
★★★☆☆

Rating 3 because one item was missing from the received order but a lot of professionalism to quickly rectify the error.

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Acheteur Vérifié
purchased on 08/07/2018
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5 /5
★★★★★

I recommend the parts and boats company, very serious and attentive to customer requests, very good customer service, I would recommend on this site.

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Acheteur Vérifié
purchased on 03/06/2018
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5 /5
★★★★★

Serious and reliable

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Acheteur Vérifié
purchased on 06/07/2018
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5 /5
★★★★★

Very detailed and fast delivery

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Acheteur Vérifié
purchased on 30/06/2018
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5 /5
★★★★★

Very good. Impeccable service

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Acheteur Vérifié
purchased on 08/07/2018
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5 /5
★★★★★

Received quickly

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Acheteur Vérifié
purchased on 01/07/2018
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3 /5
★★★☆☆

Practical and ergonomic

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Acheteur Vérifié
purchased on 04/07/2018
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4 /5
★★★★☆

Good delivery time

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Acheteur Vérifié
purchased on 03/07/2018
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 27/05/2018
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5 /5
★★★★★

Accessible to all, clear, and targeted product search

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Acheteur Vérifié
purchased on 28/06/2018
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 27/05/2018
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5 /5
★★★★★

Very well in line with my expectations and fast delivery

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Acheteur Vérifié
purchased on 02/07/2018
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5 /5
★★★★★

Fast, well packaged, perfect

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Acheteur Vérifié
purchased on 03/07/2018
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 31/05/2018
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5 /5
★★★★★

After navigating the site which is very pleasant and quickly finding what I was looking for, I placed my order on a Sunday evening, my order was prepared on Monday morning and then shipped. I received my order as expected on Wednesday... at each step of my order I was informed. I recommend PIECESBATEAUX to everyone.

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Acheteur Vérifié
purchased on 01/07/2018
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5 /5
★★★★★

Good responsiveness when receiving parts that were not the right ones. I received the correct parts today.

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Acheteur Vérifié
purchased on 21/06/2018
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3 /5
★★★☆☆

Good site with good information on products, unfortunately, first order, first shipping error, not corresponding to the order. Nevertheless, efficient customer service and quick and compliant return of the ordered parts after my first complaint message.

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Acheteur Vérifié
purchased on 20/06/2018
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5 /5
★★★★★

Very good site and especially very good customer service

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Acheteur Vérifié
purchased on 19/06/2018
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4 /5
★★★★☆

Delivery point at Zaventem airport really not practical due to new traffic and security rules

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Acheteur Vérifié
purchased on 27/06/2018
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 26/06/2018
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4 /5
★★★★☆

Good sending of the parts

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Acheteur Vérifié
purchased on 20/06/2018
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5 /5
★★★★★

Very good fast service

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Acheteur Vérifié
purchased on 19/06/2018
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5 /5
★★★★★

Super fast delivery. Excellent advice by phone and email.

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Acheteur Vérifié
purchased on 20/06/2018
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3 /5
★★★☆☆

No delivery note in the first incomplete shipment, nor in the second regarding the remainder of the order.

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Acheteur Vérifié
purchased on 11/06/2018
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3 /5
★★★☆☆

Compliant with the order, but very long delay for certain parts. I still recommend it.

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Acheteur Vérifié
purchased on 11/05/2018
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5 /5
★★★★★

After a mishap with the technical service that, by phone, did not advise me the correct timing belt, (with a shipment of the wrong belt...) the sales service resolved this problem very quickly and very effectively to allow me to have my engine serviced on time to go on vacation. I commend them for their professionalism and responsiveness.

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Acheteur Vérifié
purchased on 13/06/2018
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5 /5
★★★★★

Very good service, very fast and the service is 100% attentive to the customer ... A big thank you

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Acheteur Vérifié
purchased on 30/05/2018
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5 /5
★★★★★

Satisfactory information; deadlines respected

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Acheteur Vérifié
purchased on 13/06/2018
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1 /5
★☆☆☆☆

After checking my account, I have not yet received my money !!!!

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Acheteur Vérifié
purchased on 04/06/2018
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Answer from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, we took care to refund you part of the items that were temporarily out of stock, 48 hours after your order. (To know the 06.06.2018). Our account was immediately debited in favor of your bank.
Our sales service took care to send you on 15.06.2018 the proof of the refund at your request.
We remain available for any additional support, however we are not able to intervene with your bank.
We hope to have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
5 /5
★★★★★

SUPER SERVICE.. THANK YOU

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Acheteur Vérifié
purchased on 09/06/2018
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5 /5
★★★★★

Fast and efficient

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Acheteur Vérifié
purchased on 09/06/2018
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5 /5
★★★★★

Quality price availability ok

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Acheteur Vérifié
purchased on 02/06/2018
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4 /5
★★★★☆

Serious site

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Acheteur Vérifié
purchased on 26/05/2018
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 04/06/2018
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5 /5
★★★★★

Real professionals, good communication really a very serious site.

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Acheteur Vérifié
purchased on 20/05/2018
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1 /5
★☆☆☆☆

Incomplete package to date no missing seals received!!! Seller to be discouraged, thank you

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Acheteur Vérifié
purchased on 23/05/2018
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Answer from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, it is a packaging problem from the Yamaha engine seals manufacturing plant. Missing item.
We took care to order directly from the factory the seal in detail and informed you of the significant delay as it is a single part that is part of a complete kit.
We hope to have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 05/06/2018
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5 /5
★★★★★

Clear site

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Acheteur Vérifié
purchased on 17/05/2018
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5 /5
★★★★★

Simple and very serious site. fast delivery. well done

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Acheteur Vérifié
purchased on 06/06/2018
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