★★★★★
based on 7798 reviews published
Latest customer reviews
Always very happy with my orders never a mistake
Very good communication and very responsive. Bravo
Perfect
Great
Good site to recommend very good order tracking with a phone call if ordered parts are not available and quality information.
Always as good. They are reachable and available to discuss a choice or modify an order. Prices are very competitive compared to cardboard-pushing shops
Very good, good contact and advice, fast delivery
Very good
Order preparation a bit long
The first package received was not the right one. But the team was very responsive and quickly sent the correct part. So apart from a delay issue (the correct part arrived quite late) the service is top. I will reorder on piecesbateaux.com
Good
Site offering many items (parts, accessories...), well priced and fast delivery. Only downside, the shipping cost is too high.
Perfect Conforming product, good communication careful shipping
Very good site
I recommend
Good and very friendly customer service
Very good, impeccable service, careful and attentive.
Well advised by phone, goods received on time in good condition and especially notified by SMS of the arrival of my package at the relay point
Received quickly 4 or 5 days despite long weekend.
Too long delays 8 days instead of 48 hours planned and missing item in the order and especially no delivery note in the order
Following our phone conversation today, we thank you for your comment as our customers' opinions are valuable for improving our service quality on a daily basis.
In the case of your order, 1 product (antifouling) was no longer available in the desired packaging. Reason for the delay. Our customer manager took care to inform you.
Regarding the missing item, it was a preparation error on our part.
We had obviously taken care to resend the missing item to you.
Hoping to have done everything for your satisfaction and we apologize again for the inconvenience caused.
Best regards,
The Pièces Bateaux team.
Well-designed site. Extra delivery speed
Very good, nothing to say it's serious
Good, lack of precision on order tracking. And it's a shame that we can't print an invoice. But very responsive, to the email response. (5/5)
Fast and efficient!
The part available, was no longer available delivery time not respected
We thank you for your comment, our customers' opinions are valuable for improving our service quality on a daily basis.
In the case of your order of 10 different references (14 items), indeed 1 item (the Thermostat) experienced a stockout that was not reported to us by our supplier. Therefore, the update of our site did not follow.
We also have the habit of systematically notifying our customers one by one when the shipping delay is slowed down or a part is no longer available due to this type of stock discrepancy.
We had obviously taken care to refund you for the unavailable part.
Hoping to have done everything for your satisfaction.
Best regards,
The Pièces Bateaux team.
Perfect, the parts arrive within 48 hours and at a moderate price.
It wasn't me who ordered and repaired, I can't respond. Excuse me.
Good site
Practical and inexpensive
Perfect thank you very much see you soon regards
Nothing to say serious delivery on time
You are easy to reach and nice very responsive
Respectful of the customer
Nothing to say! Excellent all around See you soon.
Very good
Good
I find it very good
Impeccable fast and efficient
You are great
Perfect original product