★★★★★
based on 7947 reviews published
Latest customer reviews
Very fast delivery
Very good for the sale but the part no longer corresponds to the original part.
Material delivered as expected
Serious
Thank you, great website, totally delighted with this company, best regards
No complaints with them, everything goes well, prices, packaging, tracking, nothing to say it's impeccable on my part.
Very responsive on the technical and also commercial level
Perfect order tracking and timely delivery
Very good
Perfect standard reception, very nice. Orders and parts perfectly matched my expectations.. I recommend this site. One remark, transport delays a bit long......
Very good, impeccable service, fast shipping. Part conforms to the advertisement. I recommend!
Correct
Really to be recommended, serious company that respects deadlines. I placed 3 orders for Belgium, really TOP ,,,, They are always reachable by phone when you have a question which is rare when ordering online ... Thank you girls ,,,,, Anaïs and Laure ... Good continuation ..............
Very pleasant staff on the phone
Fast
First time the gas pump arrived broken... second shipment at the seller's expense ok, but two weeks passed in the meantime... The handling of the dispute was however quick, good management.
Good communication and reaction with long delay article while announced in stock.
Very good boat parts site. Fast and quality delivery.
Great boat parts site. I had made a mistake in a reference they refunded me the part after return. Fast delivery for each order. I highly recommend.
Satisfied with the product. Impeccable delivery times
The products are good but the delivery took longer than expected
So far good customer service and fast, thank you
Shipped and received in 3 days, nothing to complain about!
Very good impeccable I recommend boat parts they are very serious
Perfect.
Hello; for this order I give you only one star; because I received a wrong part; missing the body of the pump;;;; I ordered the kit for 74 Euros; you delivered the kit for 54 Euros
We thank you for your comment, the opinion of our customers is precious to improve our quality of service on a daily basis.
Indeed it was a logistical error in product referencing.
We took care to send you directly the new item.
Hoping to have done everything for your satisfaction.
And we apologize again for the inconvenience caused.
Best regards,
The Pièces Bateaux team.
Serious in delivery times
The products are shipped and at a reasonable price. Delays a bit long.
No seriousness with the customer, 1 month to get a spark plug head.
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, indeed the Mercruiser V8 5.7L SKI ignition kit (1985-95) experienced a stock outage that was not reported to us by our supplier. Therefore, the update of our site did not follow.
We also have a habit of systematically notifying our customers one by one when the shipping delay is slowed down or a part is no longer available due to this type of stock discrepancy.
In this case, we always offer to refund the item if you are not willing to wait for the additional delay.
In your case, the decision was to wait. And we shipped the item via Chronopost Express at our expense.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
Very fast delivery and perfect follow-up. Impeccable service.
Serious site, parts conforming to the order, fast delivery. A small downside, impossible to reach the technical service.
Very happy with the order tracking. Irreproachable service !!!! very close to the customer !! of course I recommend !!!!!
Despite some issues with order preparation, it's good.
Good
For me, it's a fast service except for my first order where there was a shipping error on the order references, it's serious because it makes us lose time and money for the company. Otherwise, to regularize the situation, it's quick, and I would recommend others to work with you. Because for my next orders, I always trust your team.
Good
Great welcome and very well informed, fast delivery times.
My 4-liter oil can was half empty in the box.
OK nothing to say. Received on time!
Reliable merchant, order for Belgium delivered without problems in 4 days. Really to recommend,,, Good continuation...