★★★★★
based on 7798 reviews published
Latest neutral customer reviews
Delivery really too long
You ask for my opinion while I have been waiting for my order since July 6, it's not serious while my last order placed a few months ago went well, I still give 3 stars because I think it's an employee who didn't do his job properly
Some difficulties in identifying the correct product reference without a request for identification by phone and email. a downside, the connectivity does not match the advertised product
The cap of the spray paint arrived broken
TOO LONG TO GET THE PART.
I did not receive the order, the relay point has no package.
Hello, I have received my order, only small downside, I ordered a fuel filter for my Suzuki DF90A ref: 15410-87L00, and I received ref: 15410-88L00. It's a shame.
The system is average, I had to add a side screw to lock on the axis
Quick shipping, parts a bit expensive...
Impeccable delivery. But too many customs and shipping fees for a membrane and a spring.
Delivery time, a bit long, excessive shipping costs, Too bad because the part is okay
Why not send the parts via AMAZON as deliveries are free and faster. For AMAZON subscribers? Thank you for your response.
Delivery too long
You are quick to deliver the items the only downside is when an item is unavailable for whatever reason it should be displayed in the catalog it has been more than two months since I placed the order and it is unacceptable
Does not correspond to my order.
Delivery times quite long. The product does not fully match my order.
Correct delivery well packaged, the case is far from worth the price asked for the plastic hardware very sensitive breaks easily, the cables do not correspond to the motors on the kit, yet sold by them, and finally the ordered items are not taken back if they do not correspond to what you need I am very disappointed with this order.
We are sorry that you were not satisfied with your order.
Regarding the quality of the case, we have never had negative feedback on this product.
It remains a low-cost control case, all other cases are 2 to 3 times more expensive.
But we take your remark into consideration, it is true that in general products are getting more and more expensive.
Regarding the cables, we do not understand the problem. You ordered Mercury 600A cables which means first generation.
These cables are perfectly compatible with this case, and on the motor side they are compatible with all Mercury motors requiring this type of cables. Perhaps you have a motor requiring cables with threaded ends. In that case, if you still have the original boxes of the cables, please contact us for an exchange.
Remaining at your service.
Best regards.
Order placed on 02/04, we are on 09/04, order still not received, impossible to track my order.
Hello, I am a bit disappointed because the delivery person did not come to my home but left a notice in the mailbox, and on top of that, the customs fees I had to pay are excessive: over 184.00 euros, which makes me reluctant to order from you again; really sorry.
Good service. Quality of the ordered product very mediocre
Still the problem suz010 that I couldn't find on my engine Best regards
Delivery time much too long.
I ordered a filter for the thermostat and received one that did not match the original reference nor the one on the packaging, that said return was handled by the merchant and refund was quite fast
Delivery time too long
Sorry that you were not satisfied with the delivery time of your order, but it was specified a 8-day supply time for the part you ordered.
Your order was shipped within 5 days.
Best regards.
Delivered quickly, the oil filter compatible with Yamaha F50 is slightly smaller than the original filter.
We acknowledge your comment, but we have never had any issues with this filter model to date.
Best regards.
Expensive part, I ordered two thermostats and there were no seals included
Package not delivered on time, and I ordered a Mercury water pump kit and not Tohatsu, the kit is adaptable and not original!
You received a TOHATSU water pump kit because the MERCURY water pump kit was not available. It is not an adaptable kit as you indicate but indeed an original part. In case you may not know, your engine is manufactured by TOHATSU. These are the same parts 100% coming from the same factory. Only the label on the product is different.
Remaining at your service,
Best regards.
Compliance of the parts ok but delivery a bit long for 2 screws of 10 grams.
Compliant with the order, however the shipping costs are very high for an order over 100 €
Shipping costs are calculated based on the weight and volume of the items.
You ordered a fuel tank which is a relatively large part.
Today, transportation costs are increasing and to maintain the quality of our services, we do charge all transportation costs at cost price.
We remain at your service for any requests and wish you an excellent continuation.
Best regards.
The depot is not the one chosen, I had to drive an hour round trip
Hello. The anodes and rings do not match the parts in place on the engine. Regards
The anodes and rings delivered are those you ordered.
If they do not fit your engine, it simply means you need other references. Please provide us with the complete serial number of your engine and we can indicate the correct references.
Best regards.
The package arrived 1 hour late, I had to block my morning only to ultimately not receive my package during the time slots, I find that just deplorable otherwise nothing to say, my package arrived and in good condition
Well received, too bad shipping costs a bit expensive
I am still waiting for my package
My propeller that I ordered was too small at the mounting point I called and was told they could do nothing so I drilled my propeller I find it a shame they couldn't send me one that fits
We are surprised by your message as our technical service has not been in contact with you.
Can you please specify the problem? If it is about the pin hole, maybe it is your pin that was not the correct diameter?
We remain at your service.
Best regards.
The cap is waterproof but does not match the original
I am repaired but it's too expensive
I had an advisor on the phone for a distributor cable, I placed an order, and one of the ends does not match. Very disappointed.....
We do not understand the problem. You contacted us to order a distributor and a hose for your engine. The recommended parts match your engine. But you only ordered the hose and not the distributor.
If you use the hose with another distributor, it may not fit.
But we are not responsible for that.
You can contact us to see if it is possible to replace the fitting so that you can use the hose.
Best regards,
The Boat Parts Team.
For a part at €4 the size of a tablet Charging €6 for shipping I find that a bit excessive Otherwise the part is indeed the right one.
I will give a review when I receive the part I have been waiting for 1 month and I already had to send several emails to get the first one!