Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 515 published reviews

Summary of reviews

Pieces Bateaux consistently delivers parts that meet expectations, with customers noting compliant items and accurate matches to orders. The store is praised for fast, on-time delivery, careful packaging, and reliable shipping logistics that ensure items arrive quickly and securely. Customers highlight helpful, knowledgeable service and clear communication, including good advice on the phone and responsive order management. Overall, the experience is characterized by well-packaged, correctly delivered parts, prompt delivery times, and dependable support.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2016
Parts conforming, good price and fast delivery..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2016
GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2016
Very satisfied.... Fast and free delivery.... Product conforming... I am very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2016
very good with good follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2016
Fast delivery, conforming items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2016
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2016
Super efficient and serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2016
Small issues with defective package but quick return of my package, I recommend this site without hesitation.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/11/2016
I was not informed about the availability of my package at the pickup point.
It was by calling piecebateaux.com that I was informed.
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Response from Pieces Bateaux
Mr. Ulloa,
We thank you for sharing your impressions with us.
The notification by Colissimo regarding the delivery of your package at the pickup point was not made, we will escalate this information on our side. Please accept our apologies for the inconvenience caused.
Best regards,
The Pièces Bateaux Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2016
If I need, I will gladly reorder.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2016
Very good site but a bit messy for searching.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2016
Great reception on the phone and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2016
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2016
Good but a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2016
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2016
Very efficient
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2016
Hello
I order a lot of equipment from you and I still have more to order but not enough discounts for customers, it's a shame and cheaper elsewhere on certain sites.
Otherwise, impeccable delivery and in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2016
Order conforming to the request. Serious. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2016
a lot of choices and attractive prices
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/11/2016
Pros:
Speed
Price
Cons:
Did not receive the right part
3 weeks without news regarding my problem
high shipping costs €8.60 for a tube of grease and a turbine kit (17% of the order price in shipping costs!)
As of today, I still do not have the part corresponding to my engine and I do not know if I will be able to get a refund for my order.
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Response from Pieces Bateaux
Mr. Margueritte,
We thank you for taking the time to express your dissatisfaction regarding your order.
Please accept our apologies for the delay in processing your order. However, we have made every effort with our technical service to procure the corresponding parts for your engine and finalize your order.
We hope to see you soon on PicesBateaux.com.
Sincerely,
The Pices Bateaux team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2016
Quick order, fast and compliant delivery
I will return when I need parts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2016
SUPER SERVICE, DELIVERY IN THE DOM OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2016
Product conforms to the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2016
good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2016
serious, attentive without surprises and very professional...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2016
Item conforms in good condition plus very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2016
Very fast service and good reception of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2016
Impeccable service and in addition a technician informs you in a serious, competent and friendly manner. Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2016
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2016
fast and well priced.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/11/2016
I am disappointed with my last two orders. Received a cracked ignition coil (however, customer service was understanding, return and reshipment of a compliant coil), and a starter relay still cracked.
Until now I was very satisfied but I don't think I will order parts on this site again.
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Response from Pieces Bateaux
Mr. Ponsonnet,
Thank you for taking the time to express your dissatisfaction regarding your order.
Please accept our sincerest apologies for the inconvenience caused by the receipt of split parts. Rest assured that this helps us improve the quality of our services.
We still hope to count you among our customers, despite these mixed experiences.
Sincerely,
The Boat Parts Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2016
On site. Quick and correct reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2016
Very good, conforms to my order, deadline respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Very good, impeccable service, careful and attentive. I recommend!
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