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B
Rating: 1 out of 5
I have not received the product
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 340 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 1 and 2 stars
Reset filtersI
Rating: 1 out of 5
Paid the more expensive shipping to have it delivered to my home and then the package was dropped off at the parcel store...
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V
Rating: 2 out of 5
Unfortunately makes even more spots than before. Somehow disappointing.
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A
Rating: 1 out of 5
I placed an order on 16.09. and have still not received the delivery (as of 30.09.).
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V
Rating: 1 out of 5
Unfortunately, I am not at all satisfied with the product. I ordered it because of an influencer. I have severe skin problems on my chin. The soap just dries out my skin completely, leaving me feeling very tight. It does nothing more than that, very disappointing!
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M
Rating: 1 out of 5
I have written to the dealer that a soap is missing, he wanted to refund this amount. Nothing has happened to date and no reply since then.
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M
Rating: 1 out of 5
Is still not there
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A
Rating: 2 out of 5
Dries out the house. Arrived already damaged in the box
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S
Rating: 1 out of 5
Parcel does not arrive
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T
Rating: 1 out of 5
The side burns so that my skin is fiery red and itchy. The cream smells rancid, as if it had already been opened
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A
Rating: 1 out of 5
Package not received and awaiting your return. A dispute has been opened with you to find my package which was in 3 relay points and they did not have it. Waiting for your return as the amount has been debited but I still have nothing.
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J
Rating: 2 out of 5
I received my order with a faulty product (no labelling, black dots in the cap and the product had leaked during transport, with photo). I asked for an exchange and was told that I could still use the product (which I obviously wouldn't). I'm still giving it 2 stars because I'm satisfied with the rest of the order.
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S
Rating: 1 out of 5
The product makes my skin very dry. I am very disappointed.
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S
Rating: 1 out of 5
Missing a product that was to be offered for a certain amount.
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G
Rating: 1 out of 5
I'm sorry these creams don't suit me, but I'm not saying they're bad products, but I have very fine, fragile skin and with the soap, mask and cream my skin is very, very dry, which gives me redness.
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S
Rating: 1 out of 5
My parcel is missing the oil-free cream
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E
Rating: 1 out of 5
Order not received after 10 days and no action from them.
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M
Rating: 1 out of 5
I never received my order.
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C
Rating: 1 out of 5
Package well received Product in process
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S
Rating: 1 out of 5
I didn't get the mist when it said I would, so I got a makeup remover instead.
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E
Rating: 1 out of 5
Order not received
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A
Rating: 1 out of 5
Hello. I am disappointed because I did not receive the entire order. Best regards.
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L
Rating: 1 out of 5
I have not received my order in full
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S
Rating: 1 out of 5
0 stars because I got a rash and have already arranged for a refund.
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L
Rating: 1 out of 5
I haven't received my order and I'm filing a dispute ...
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B
Rating: 1 out of 5
Very poor customer service, you don't get an answer when you ask. Returns at your own expense and very confusing and the link to the return address doesn't work. And that at the price. Thank you, once and never again
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L
Rating: 1 out of 5
Parcel cannot be found
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M
Rating: 1 out of 5
. The order has still not arrived after 3 weeks.
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I
Rating: 1 out of 5
Goods not received!!!!!! Money not returned!!!!
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J
Rating: 1 out of 5
Unfortunately, the product has still not arrived by post...
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B
Rating: 1 out of 5
I have not received my item.
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S
Rating: 1 out of 5
Broken goods received
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J
Rating: 1 out of 5
Skin became blemished
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M
Rating: 1 out of 5
I have not received my order
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M
Rating: 1 out of 5
The soap dries out the skin considerably and leaves it feeling tight. It does not suit my sensitive skin. The product is better suited to thicker skin.
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A
Rating: 1 out of 5
I placed my order 2 weeks ago. Unfortunately, I still haven't received my order. DPD only tried to deliver the order once, after closing time, at the NKD store. After that it probably went back to the seller. Unfortunately, Pinup Secret has not sent a new order and is in contact with DPD. Unfortunately, they have 30 days to respond. Really annoying. Paid for the goods and still have to wait weeks for my cream. Very dissatisfied with the process.
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G
Rating: 2 out of 5
I did not receive the entire order. (Offer of the two-phase secret that was indicated) Customer service didn't want to know anything.
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J
Rating: 1 out of 5
When I received my order, I was missing a product I had purchased (set of secret teint précieux soap with soap box, but soap box never received). I wrote to customer service who never replied... Very disappointing experience.
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A
Rating: 1 out of 5
Wrong order
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A
Rating: 1 out of 5
I am not satisfied because I did not receive my order despite
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