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F
Rating: 1 out of 5
The products don't suit me.....they burn me..too bad.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 340 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 1 and 2 stars
Reset filtersA
Rating: 2 out of 5
Order placed, fast delivery except that one item was missing. To receive my article (in a concern of ecology) they propose me -50% on a product and I will receive the missing one at the same time. I refused, forcing and 0 gesture with the sending of the missing product and I had to pay postage on top! Very disappointed for a first purchase. I don't think I'd recommend
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R
Rating: 1 out of 5
I ordered the 2× light soap , only with goat milk and received 2×with curcuma!!! They totally stain and my face is orange 😔
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E
Rating: 1 out of 5
Products were not delivered to my address but to a collection point. I have still not received a reply to my complaint about this. But feedback on the products would be appreciated. I would say: brazen approach and not very service-oriented
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H
Rating: 2 out of 5
10/10
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S
Rating: 1 out of 5
Very happy with the products but very disappointed with the customer service. I had a problem on my order because the point of delivery to recover. My order was on vacation afterwards. I contacted customer service by e-mail, but never got a reply... That's a shame!
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S
Rating: 1 out of 5
I have not received my order.
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S
Rating: 1 out of 5
Unfortunately, I don't like the product at all
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M
Rating: 1 out of 5
Order not received!
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C
Rating: 1 out of 5
I have not received my order but have been sent the wrong package. I haven't heard from support for a week, no one has responded.
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M
Rating: 2 out of 5
For the moment I can't see any change in my skin 😢
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D
Rating: 1 out of 5
Very small product for its price
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Y
Rating: 1 out of 5
The goods I ordered and paid for in advance have not been delivered. I have been told for 3 weeks that the goods are in transit. Customer service does not get back to me. Absolutely dubious behavior.
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D
Rating: 1 out of 5
Delivery took too long
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S
Rating: 1 out of 5
Unfortunately, the goods have not yet arrived. And no one has contacted me either.... Unfortunately, I cannot give a positive rating.
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M
Rating: 2 out of 5
Hello, since you're asking, I'd like to take this opportunity to point out that I ordered 2 soaps and paid for them, but only received one.
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A
Rating: 1 out of 5
Out of the 3 products I received, I'm disappointed with 2 of them, as they leave a greasy film on my skin that I don't like at all.
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S
Rating: 1 out of 5
Has not had the promised effect.
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S
Rating: 1 out of 5
With the code I was supposed to receive a free make-up remover but I didn't.
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T
Rating: 1 out of 5
Unfortunately, my order has still not arrived after a month.
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C
Rating: 2 out of 5
Disappointed by the products given the excessive price Do not correspond to my skin type I gave it to my mother
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E
Rating: 1 out of 5
I have not received my parcel. Is this normal?
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C
Rating: 1 out of 5
I have not received my order... where is it ?
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C
Rating: 1 out of 5
Order never received despite complaint ...
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A
Rating: 2 out of 5
Not satisfied
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N
Rating: 1 out of 5
Parcel delivered to parcel store despite giving our address for shipping. Parcel store closed could not pick up parcel now I was told in an e-mail parcel was not picked up will be sent back and we should pay the new shipping so that the package can be sent again. The whole thing is very questionable.
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N
Rating: 1 out of 5
The parcel hasn't arrived yet and the status at chronopost hasn't changed for days!!!! In addition, shipping is expensive and even more expensive if you order directly to your home! Not possible these days! I really hope that the parcel arrives at all!
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J
Rating: 1 out of 5
No, because I ordered 2 hair care products and received only one😞😞
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S
Rating: 1 out of 5
😃👍👍
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N
Rating: 1 out of 5
Very disappointed,doesn't lather well...I've got pimples and my skin has become ugly since I used skin care.my skin isn't soft,so I'm going to stick with my old natural goat's milk soap which suited me much better.
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A
Rating: 1 out of 5
I simply didn't receive it, nobody said anything about it because according to DHL it was delivered to the "mailbox" I have NOTHING in the mailbox and was at home all day that day waiting.
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A
Rating: 1 out of 5
Unfortunately, I have not yet received a refund for my return, despite my request to take care of it.
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C
Rating: 1 out of 5
Ordered two goat's milk soaps, received only one and never heard from customer service again. Thank you Pin Up Secret!
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S
Rating: 1 out of 5
I did not get the product offered with my order
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S
Rating: 1 out of 5
Item not received, weeks since I ordered
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M
Rating: 2 out of 5
It misses the most expensive soap the one with goat's milk.. very disappointed still no refund offered by pin up secret.. first of last order that's for sure!!!! 😡
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J
Rating: 1 out of 5
I have received an incorrect order
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H
Rating: 2 out of 5
Unfortunately, I received the wrong goods and had to send them back. I had to make an extra trip to a DPD store which is not nearby. Very annoying and unnecessary effort. No credit note or similar was guaranteed. I am satisfied with the products.
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D
Rating: 1 out of 5
Big burn with soap.... Not satisfied
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N
Rating: 1 out of 5
I have not received my order
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