Customer reviews of Pinup Secret

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Maram A.

Rating: 1 out of 5

Published on 18/12/2023 à 11h32 following a purchase from 03/12/2023

I have not received my parcel

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Chaimaa A.

Rating: 1 out of 5

Published on 17/12/2023 à 14h49 following a purchase from 01/12/2023

Disappointed it becomes too pasty

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Anouk D.

Rating: 2 out of 5

Published on 17/12/2023 à 14h33 following a purchase from 03/12/2023

Product received damaged

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Katia B.

Rating: 1 out of 5

Published on 17/12/2023 à 14h12 following a purchase from 04/12/2023

Order received missing a product and apparently nobody cares about the exchange for a refund or replacement.

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Nouzlati A.

Rating: 1 out of 5

Published on 17/12/2023 à 13h05 following a purchase from 01/12/2023

I did not receive the soap

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Pinet L.

Rating: 2 out of 5

Published on 17/12/2023 à 12h05 following a purchase from 02/12/2023

I ordered a soap box and did not receive it.

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Nadine J.

Rating: 1 out of 5

Published on 17/12/2023 à 11h42 following a purchase from 02/12/2023

Package supposedly received when mailbox is empty

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Kenza O.

Rating: 1 out of 5

Published on 17/12/2023 à 11h36 following a purchase from 04/12/2023

A century to repay lost parcels

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lisa P.

Rating: 2 out of 5

Published on 17/12/2023 à 11h26 following a purchase from 01/12/2023

I've noticed that the goat's milk soap product has much less milk than the first purchase and I'm very disappointed. Yet I bought this soap again without finishing the first one and comparing them.

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Audrey B.

Rating: 1 out of 5

Published on 17/12/2023 à 08h46 following a purchase from 04/12/2023

No improvement and even more pimples on the lower face. Very disappointed

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Hanane B.

Rating: 1 out of 5

Published on 15/12/2023 à 13h50 following a purchase from 28/11/2023

I haven't received my parcel yet. The courier sent me a text message about the parcel, which has been in my mailbox since December 4.

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aurélie S.

Rating: 2 out of 5

Published on 13/12/2023 à 19h11 following a purchase from 26/11/2023

A missing product and still no news

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Paulina M.

Rating: 1 out of 5

Published on 13/12/2023 à 16h44 following a purchase from 24/11/2023

Hello, I still haven't received my coli

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Elise C.

Rating: 1 out of 5

Published on 13/12/2023 à 14h28 following a purchase from 20/11/2023

Package received 10 days after order, damaged

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Harmony R.

Rating: 1 out of 5

Published on 13/12/2023 à 11h49 following a purchase from 26/11/2023

Brush missing from parcel .... Instead of sending me back one, I have to justify with a bunch of photos that you're investigating with the post office even though the parcel was well sealed. Question yourself.... You forgot this brush !!!!

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Refka S.

Rating: 1 out of 5

Published on 13/12/2023 à 09h32 following a purchase from 21/11/2023

Delivery too late

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Noura G.

Rating: 1 out of 5

Published on 13/12/2023 à 09h18 following a purchase from 27/11/2023

All the products have not been delivered and now it's an obstacle course to get them back!

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Véronique C.

Rating: 1 out of 5

Published on 12/12/2023 à 21h31 following a purchase from 28/11/2023

order error

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Laetitia D.

Rating: 1 out of 5

Published on 12/12/2023 à 17h53 following a purchase from 23/11/2023

Very disappointed with the sales service. I ordered a pack of 4 products. And they made a mistake with one of the products. Instead of sending me back the missing product, they offered me a promotional code valid for 6 months on a facial product...in short, I wouldn't recommend this brand, which is not at all commercial. Further proof that the main concern is money and not customer satisfaction.

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July V.

Rating: 1 out of 5

Published on 11/12/2023 à 22h31 following a purchase from 25/11/2023

Not received my coli

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Maéva M.

Rating: 1 out of 5

Published on 11/12/2023 à 21h30 following a purchase from 28/11/2023

I'm really disappointed, I know that not every product is suitable for every type of skin, but with all the reviews I've seen, this looked like a miracle product. But apart from giving me even more pimples than I already had, this product did nothing more.

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Linda L.

Rating: 1 out of 5

Published on 11/12/2023 à 13h41 following a purchase from 27/11/2023

I put my home address but had to transport to another address to pick up my parcel.

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Celeste A.

Rating: 2 out of 5

Published on 10/12/2023 à 18h20 following a purchase from 27/11/2023

Defective packaging affected product

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Sabrina O.

Rating: 2 out of 5

Published on 10/12/2023 à 11h53 following a purchase from 12/11/2023

Having tested the peel several times, I'd like to give my opinion on this one. I'm disappointed because this "gel" is nothing like a scrub. You can see lumps appearing that look like dead skin, but it's not dead skin at all, it's just a component that changes texture on contact with the skin and heat. I won't be buying this product again.

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Stéphanie L.

Rating: 1 out of 5

Published on 10/12/2023 à 09h04 following a purchase from 26/11/2023

I haven't received my order since October!

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Marie-Charlotte C.

Rating: 1 out of 5

Published on 09/12/2023 à 19h22 following a purchase from 25/11/2023

The cream is not great... It leaves my skin very dry

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Garnier B.

Rating: 1 out of 5

Published on 09/12/2023 à 18h10 following a purchase from 25/11/2023

Top

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Aressy M.

Rating: 1 out of 5

Published on 09/12/2023 à 17h39 following a purchase from 24/11/2023

I only received a soap holder when I ordered a set with 3 products. I was very disappointed afterwards and nothing was done according to customer service.

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Chrystel D.

Rating: 2 out of 5

Published on 09/12/2023 à 17h37 following a purchase from 25/11/2023

I was missing an item in my package and had to go through a lot of hoops to get my missing item. This was a really bad experience for me. I do not recommend the pin-up secret website.

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Céline B.

Rating: 1 out of 5

Published on 06/12/2023 à 11h35 following a purchase from 24/11/2023

Error in my order. Customer service proposal not satisfactory at all. I will not order from you again.

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Victoria L.

Rating: 2 out of 5

Published on 06/12/2023 à 04h54 following a purchase from 23/11/2023

I received a defective product and no one answered my email.

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Caroline R.

Rating: 1 out of 5

Published on 04/12/2023 à 15h30 following a purchase from 21/11/2023

Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.

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Rajaa L.

Rating: 2 out of 5

Published on 04/12/2023 à 10h42 following a purchase from 07/11/2023

I have not yet received my delivery

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Clémence D.

Rating: 1 out of 5

Published on 03/12/2023 à 15h11 following a purchase from 18/11/2023

8/100 as rating on yuka apparently very bad for skin

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Charlène C.

Rating: 1 out of 5

Published on 03/12/2023 à 14h44 following a purchase from 20/11/2023

They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.

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Pauline A.

Rating: 2 out of 5

Published on 02/12/2023 à 20h41 following a purchase from 17/11/2023

They forgot the soap box in my parcel ... and they didn't send it back.

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Sarah A.

Rating: 1 out of 5

Published on 02/12/2023 à 15h29 following a purchase from 17/11/2023

Does not deliver the right products. After-sales service is on the same level, unqualified.

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Marie D.

Rating: 1 out of 5

Published on 29/11/2023 à 18h54 following a purchase from 12/11/2023

Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!

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Laure G.

Rating: 1 out of 5

Published on 29/11/2023 à 12h27 following a purchase from 15/11/2023

Unfortunately, I left my old address and supposedly the parcel was delivered!

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Cassandra C.

Rating: 1 out of 5

Published on 27/11/2023 à 12h32 following a purchase from 14/11/2023

Soap that gave me big pimples and made me itch, I don't recommend it.

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