Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews
5 65,5k 81% 4 9 496 12% 3 2 455 3% 2 1 301 2% 1 2 598 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 2 stars

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R
Romane P.
Rating: 2 out of 5
following a purchase from 13/11/2023
I have not received my order in full.
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Bernice M.
Rating: 2 out of 5
following a purchase from 11/11/2023
I have not received my parcel
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Myriam P.
Rating: 1 out of 5
following a purchase from 11/11/2023
Order still not received ....
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Rania E.
Rating: 1 out of 5
following a purchase from 12/11/2023
If you want my opinion, I would like to have news of the part of my order that I did not receive it is where ?????
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Géraldine S.
Rating: 1 out of 5
following a purchase from 08/11/2023
🫥🤢🐅
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Saliha K.
Rating: 2 out of 5
following a purchase from 05/11/2023
I only received the oil-free cream
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Berfin G.
Rating: 1 out of 5
following a purchase from 07/11/2023
Lots of pimples after using the product
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Achraf S.
Rating: 1 out of 5
following a purchase from 05/11/2023
I received the wrong product
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Angie M.
Rating: 1 out of 5
following a purchase from 06/11/2023
it has more button I am very disappointed
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Sonya B.
Rating: 1 out of 5
following a purchase from 03/11/2023
The products are top notch but unfortunately made in "Israel"... a country that doesn't even exist, very disappointed with the support of the Israeli economy.
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Céline F.
Rating: 1 out of 5
following a purchase from 06/11/2023
Order taken 2 times 2 weeks ago still no refund no news ....
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Melissa B.
Rating: 1 out of 5
following a purchase from 03/11/2023
The tube of oil-free cream is in bad condition, the cap doesn't stick to the tube and doesn't hold, I've notified the customer service but they've stopped replying despite the fact that I've sent the same e-mail again and again. It's very disappointing considering the price of the cream. I can't even take it with me on trips. Otherwise, the soap is top quality and I've known about it for years and have never been disappointed. Too bad about the cream.
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Anouchka C.
Rating: 1 out of 5
following a purchase from 31/10/2023
Package not received. I am still waiting.
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NATHALIE M.
Rating: 1 out of 5
following a purchase from 01/11/2023
On opening the parcel the soap was broken.
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Ines O.
Rating: 1 out of 5
following a purchase from 01/11/2023
my parcel has been stolen and I'm still waiting for it to be returned.
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Céline S.
Rating: 2 out of 5
following a purchase from 01/11/2023
Product error
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Manon L.
Rating: 1 out of 5
following a purchase from 31/10/2023
No one breaks the skin
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Emilie B.
Rating: 1 out of 5
following a purchase from 01/11/2023
I never received my order
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Elodie C.
Rating: 1 out of 5
following a purchase from 28/10/2023
One product is missing from the package, the.cream!
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Gwladys B.
Rating: 2 out of 5
following a purchase from 30/10/2023
I tried to make a mask with the soap, it stung my skin and the creams are not nourishing enough for my skin.
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Fabienne C.
Rating: 1 out of 5
following a purchase from 29/10/2023
The old peeling pack has an unpleasant smell....Is this normal?
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MANON N.
Rating: 2 out of 5
following a purchase from 28/10/2023
Products take too long to arrive
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Asmao K.
Rating: 1 out of 5
following a purchase from 28/10/2023
The cream is much more liquid and less nourishing than before. Disappointed
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Françoise S.
Rating: 1 out of 5
following a purchase from 30/10/2023
My parcel was incomplete.
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Atika S.
Rating: 1 out of 5
following a purchase from 25/10/2023
Since I received it, I've been using it and I'm extremely disappointed. I've gotten so many pimples that now I have to buy pimple products at the pharmacy, so the products are no longer of any use to me! Disappointed
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Vanessa M.
Rating: 1 out of 5
following a purchase from 24/10/2023
Not even worth 1 etoile buy a set missing several product and it asks me for a certified paper to make a claim at the post office when the carton was not all damaged and that is simply them who have not all crumb.
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Justine V.
Rating: 1 out of 5
following a purchase from 23/10/2023
Incorrect order, wrong product
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Camille B.
Rating: 1 out of 5
following a purchase from 20/10/2023
My parcel is incomplete and they won't return my precious complexion soap.
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Ophelie P.
Rating: 2 out of 5
following a purchase from 21/10/2023
Soap that smells very good. But does nothing for my skin problems (acne).
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Laetitia D.
Rating: 1 out of 5
following a purchase from 19/10/2023
So far, after 1 week of use, no change for me.
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Emma B.
Rating: 1 out of 5
following a purchase from 17/10/2023
I'm still waiting for my order!
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alice L.
Rating: 2 out of 5
following a purchase from 02/10/2023
disappointed i've been using it morning and night for 3 weeks and no difference really disappointed
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Aurélie M.
Rating: 1 out of 5
following a purchase from 15/10/2023
The jar was full of dried cream on the outside, as if the jar had already been opened.
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Alice G.
Rating: 1 out of 5
following a purchase from 12/10/2023
I never received my product ...still waiting for customer service
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Sandra R.
Rating: 2 out of 5
following a purchase from 12/10/2023
My product leaked in my parcel
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Alexia D.
Rating: 1 out of 5
following a purchase from 09/10/2023
An item is missing from my order and customer service is not responding.
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Virginie T.
Rating: 1 out of 5
following a purchase from 11/10/2023
Missing a product
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Clara L.
Rating: 1 out of 5
following a purchase from 07/10/2023
I ordered the 138€ set 3 times ... I also bought the soap holder 3 times in order to have a complete set for Christmas gifts, and when I received my package it was missing the 3 soaps included in the initial 138€ set!!!! If you're going to offer sets, you might as well have them in stock.... Rather than putting them together for each order! Really disappointed... especially for the amount of products I ordered.
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Elina L.
Rating: 1 out of 5
following a purchase from 10/10/2023
For my part, it didn't work and I got even more pimples.
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Dounia C.
Rating: 1 out of 5
following a purchase from 03/10/2023
Catastrophic. I tried to make excuses for this product by saying that other factors could explain the state of my skin. But I'm forced to admit that these factors had never caused such a result on my face. It felt like a swarm of bees had savagely attacked me.
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