Customer reviews of Pinup Secret

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Véronique C.

Rating: 1 out of 5

Published on 12/12/2023 à 21h31 following a purchase from 28/11/2023

order error

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Laetitia D.

Rating: 1 out of 5

Published on 12/12/2023 à 17h53 following a purchase from 23/11/2023

Very disappointed with the sales service. I ordered a pack of 4 products. And they made a mistake with one of the products. Instead of sending me back the missing product, they offered me a promotional code valid for 6 months on a facial product...in short, I wouldn't recommend this brand, which is not at all commercial. Further proof that the main concern is money and not customer satisfaction.

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July V.

Rating: 1 out of 5

Published on 11/12/2023 à 22h31 following a purchase from 25/11/2023

Not received my coli

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Maéva M.

Rating: 1 out of 5

Published on 11/12/2023 à 21h30 following a purchase from 28/11/2023

I'm really disappointed, I know that not every product is suitable for every type of skin, but with all the reviews I've seen, this looked like a miracle product. But apart from giving me even more pimples than I already had, this product did nothing more.

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Linda L.

Rating: 1 out of 5

Published on 11/12/2023 à 13h41 following a purchase from 27/11/2023

I put my home address but had to transport to another address to pick up my parcel.

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Celeste A.

Rating: 2 out of 5

Published on 10/12/2023 à 18h20 following a purchase from 27/11/2023

Defective packaging affected product

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Sabrina O.

Rating: 2 out of 5

Published on 10/12/2023 à 11h53 following a purchase from 12/11/2023

Having tested the peel several times, I'd like to give my opinion on this one. I'm disappointed because this "gel" is nothing like a scrub. You can see lumps appearing that look like dead skin, but it's not dead skin at all, it's just a component that changes texture on contact with the skin and heat. I won't be buying this product again.

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Stéphanie L.

Rating: 1 out of 5

Published on 10/12/2023 à 09h04 following a purchase from 26/11/2023

I haven't received my order since October!

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Marie-Charlotte C.

Rating: 1 out of 5

Published on 09/12/2023 à 19h22 following a purchase from 25/11/2023

The cream is not great... It leaves my skin very dry

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Garnier B.

Rating: 1 out of 5

Published on 09/12/2023 à 18h10 following a purchase from 25/11/2023

Top

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Aressy M.

Rating: 1 out of 5

Published on 09/12/2023 à 17h39 following a purchase from 24/11/2023

I only received a soap holder when I ordered a set with 3 products. I was very disappointed afterwards and nothing was done according to customer service.

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Chrystel D.

Rating: 2 out of 5

Published on 09/12/2023 à 17h37 following a purchase from 25/11/2023

I was missing an item in my package and had to go through a lot of hoops to get my missing item. This was a really bad experience for me. I do not recommend the pin-up secret website.

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Céline B.

Rating: 1 out of 5

Published on 06/12/2023 à 11h35 following a purchase from 24/11/2023

Error in my order. Customer service proposal not satisfactory at all. I will not order from you again.

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Victoria L.

Rating: 2 out of 5

Published on 06/12/2023 à 04h54 following a purchase from 23/11/2023

I received a defective product and no one answered my email.

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Caroline R.

Rating: 1 out of 5

Published on 04/12/2023 à 15h30 following a purchase from 21/11/2023

Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.

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Rajaa L.

Rating: 2 out of 5

Published on 04/12/2023 à 10h42 following a purchase from 07/11/2023

I have not yet received my delivery

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Clémence D.

Rating: 1 out of 5

Published on 03/12/2023 à 15h11 following a purchase from 18/11/2023

8/100 as rating on yuka apparently very bad for skin

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Charlène C.

Rating: 1 out of 5

Published on 03/12/2023 à 14h44 following a purchase from 20/11/2023

They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.

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Pauline A.

Rating: 2 out of 5

Published on 02/12/2023 à 20h41 following a purchase from 17/11/2023

They forgot the soap box in my parcel ... and they didn't send it back.

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Sarah A.

Rating: 1 out of 5

Published on 02/12/2023 à 15h29 following a purchase from 17/11/2023

Does not deliver the right products. After-sales service is on the same level, unqualified.

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Marie D.

Rating: 1 out of 5

Published on 29/11/2023 à 18h54 following a purchase from 12/11/2023

Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!

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Laure G.

Rating: 1 out of 5

Published on 29/11/2023 à 12h27 following a purchase from 15/11/2023

Unfortunately, I left my old address and supposedly the parcel was delivered!

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Cassandra C.

Rating: 1 out of 5

Published on 27/11/2023 à 12h32 following a purchase from 14/11/2023

Soap that gave me big pimples and made me itch, I don't recommend it.

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Romane P.

Rating: 2 out of 5

Published on 26/11/2023 à 19h15 following a purchase from 13/11/2023

I have not received my order in full.

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Bernice M.

Rating: 2 out of 5

Published on 26/11/2023 à 17h24 following a purchase from 11/11/2023

I have not received my parcel

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Myriam P.

Rating: 1 out of 5

Published on 26/11/2023 à 09h57 following a purchase from 11/11/2023

Order still not received ....

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Rania E.

Rating: 1 out of 5

Published on 26/11/2023 à 09h06 following a purchase from 12/11/2023

If you want my opinion, I would like to have news of the part of my order that I did not receive it is where ?????

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Géraldine S.

Rating: 1 out of 5

Published on 22/11/2023 à 23h52 following a purchase from 08/11/2023

🫥🤢🐅

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Saliha K.

Rating: 2 out of 5

Published on 20/11/2023 à 15h55 following a purchase from 05/11/2023

I only received the oil-free cream

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Berfin G.

Rating: 1 out of 5

Published on 20/11/2023 à 15h48 following a purchase from 07/11/2023

Lots of pimples after using the product

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Achraf S.

Rating: 1 out of 5

Published on 20/11/2023 à 10h14 following a purchase from 05/11/2023

I received the wrong product

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Angie M.

Rating: 1 out of 5

Published on 19/11/2023 à 21h34 following a purchase from 06/11/2023

it has more button I am very disappointed

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Sonya B.

Rating: 1 out of 5

Published on 19/11/2023 à 18h17 following a purchase from 03/11/2023

The products are top notch but unfortunately made in "Israel"... a country that doesn't even exist, very disappointed with the support of the Israeli economy.

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Céline F.

Rating: 1 out of 5

Published on 19/11/2023 à 17h49 following a purchase from 06/11/2023

Order taken 2 times 2 weeks ago still no refund no news ....

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Melissa B.

Rating: 1 out of 5

Published on 19/11/2023 à 17h36 following a purchase from 03/11/2023

The tube of oil-free cream is in bad condition, the cap doesn't stick to the tube and doesn't hold, I've notified the customer service but they've stopped replying despite the fact that I've sent the same e-mail again and again. It's very disappointing considering the price of the cream. I can't even take it with me on trips. Otherwise, the soap is top quality and I've known about it for years and have never been disappointed. Too bad about the cream.

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Anouchka C.

Rating: 1 out of 5

Published on 16/11/2023 à 17h28 following a purchase from 31/10/2023

Package not received. I am still waiting.

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Nathalie M.

Rating: 1 out of 5

Published on 15/11/2023 à 19h57 following a purchase from 01/11/2023

On opening the parcel the soap was broken.

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Ines O.

Rating: 1 out of 5

Published on 15/11/2023 à 15h31 following a purchase from 01/11/2023

my parcel has been stolen and I'm still waiting for it to be returned.

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Céline S.

Rating: 2 out of 5

Published on 15/11/2023 à 14h29 following a purchase from 01/11/2023

Product error

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Manon L.

Rating: 1 out of 5

Published on 14/11/2023 à 20h31 following a purchase from 31/10/2023

No one breaks the skin

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