Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
Comedogenic products, which give more pimples than those present before use, another product to influence. Otherwise good fragrance and texture.
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Camélia B.
Rating: 1 out of 5
following a purchase from 25/09/2023
I have not received the parcel
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Nathalie C.
Rating: 1 out of 5
following a purchase from 29/09/2023
A product is missing. On the same day I received it, I sent an e-mail with a photo of the contents. A few days later I received an e-mail asking me to send a photo of the contents, which I had already done, and photos of the package and label. I replied to this e-mail with the fifferent photos requested. Since then I've had no news... not even about receiving the photos... So for the moment I'm not very happy... I'm still waiting for Monday, hoping that.... Not to mention that I don't find my skin extraordinary since I've been using the products, so I'm thinking first and last order. I find my complexion dull. I'm going back to my old routine which suited me much better.
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Aminatou M.
Rating: 1 out of 5
following a purchase from 29/09/2023
No star I didn't receive my order and it was returned and I don't know why because my address was on it. I have my invoice
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Tifany L.
Rating: 1 out of 5
following a purchase from 01/10/2023
I have not received my order
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Helodye V.
Rating: 1 out of 5
following a purchase from 30/09/2023
Disappointed ... classic soap so even more disappointed
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Caroline B.
Rating: 1 out of 5
following a purchase from 30/09/2023
My package left I have them complete arrive missing 2 item open carton and it's up to me to make a claim to the post office which will be put without action but I paid my 3 article
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Caroline D.
Rating: 1 out of 5
following a purchase from 14/09/2023
Ordered on September 27, it's now October 13, and I still haven't received my parcel, nor has customer service contacted me.
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Laurie M.
Rating: 2 out of 5
following a purchase from 26/09/2023
I am disappointed, following an error of their not concerning sendings of product, I find myself without my care and without answer of their share malrgrer but revival .....
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Sacra M.
Rating: 1 out of 5
following a purchase from 28/09/2023
Fast delivery but ineffective product soap that gives pimples and cream that doesn't even moisturize! Disappointed
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Khaoula M.
Rating: 2 out of 5
following a purchase from 27/09/2023
After using the product I noticed the appearance of numerous pimples on my face.
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Hakima E.
Rating: 1 out of 5
following a purchase from 26/09/2023
I hated it, it didn't change a thing
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Nadaa S.
Rating: 1 out of 5
following a purchase from 28/07/2023
I never received my order because the people who dealt with it did not check my change of address email which I had sent just a few minutes after my order (5 minutes after).
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Cassandra B.
Rating: 1 out of 5
following a purchase from 26/09/2023
Product broken and opened on receipt.
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Amel O.
Rating: 1 out of 5
following a purchase from 25/09/2023
The products don't work at all, I feel itching and tingling every time I use the precious cream and oil-free cream.
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Sabrina H.
Rating: 1 out of 5
following a purchase from 22/09/2023
Null
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Joanne E.
Rating: 1 out of 5
following a purchase from 24/09/2023
Crème tounée
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Yasmine M.
Rating: 2 out of 5
following a purchase from 24/09/2023
The product gave me pimples
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Syrine B.
Rating: 2 out of 5
following a purchase from 26/09/2023
I had a lot of pimples and itching....
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Rose-Marie B.
Rating: 1 out of 5
following a purchase from 21/09/2023
Good product but still expensive
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Sylvie A.
Rating: 1 out of 5
following a purchase from 21/09/2023
disappointed product without protection yellowed and smells very bad call customer service who offered to buy a product at 50 percent a joke, site to flee
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Mélanie G.
Rating: 2 out of 5
following a purchase from 20/09/2023
I've ordered several products, and I've just tested the peeling gel from the old range. I was surprised to find that it was difficult to apply because the texture of the gel is no longer fluid but compact, and it's full of kennels that make it impossible to massage.
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Fatima B.
Rating: 1 out of 5
following a purchase from 20/09/2023
I'm not satisfied because on the site I paid over 30€ and the next day I went to the local pharmacy and to my great surprise they were selling your products for half the price (15€ for your soap instead of 32 on your site).
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Emilie L.
Rating: 1 out of 5
following a purchase from 19/09/2023
Error when receiving the parcel, wrong items received. The after-sales service asks for the items to be returned so that they can be sent to another person. The hygiene is more than regrettable and not worthy of a cosmetics brand.
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Yousra B.
Rating: 1 out of 5
following a purchase from 17/09/2023
Very satisfied
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Elyse F.
Rating: 2 out of 5
following a purchase from 10/09/2023
The soap delivered to me has a large black mark on the surface and inside.
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Linda D.
Rating: 1 out of 5
following a purchase from 13/09/2023
Hello, I'm disappointed by my purchase. My daughter, who has mild acne until now, has been using the soap for a week and it's been a disaster. She has many more pimples than usual, and they are inflammatory pimples. Her face is unrecognizable. I don't understand why this soap is supposed to reduce pimples. I don't recommend it at all.
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Sandrina L.
Rating: 1 out of 5
following a purchase from 14/09/2023
I didn't have time to look for my parcel.
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Benedicte D.
Rating: 1 out of 5
following a purchase from 13/09/2023
I ordered 2 items and only received one. I'm still waiting for a response from customer service... I'm usually satisfied...
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Isabelle D.
Rating: 1 out of 5
following a purchase from 13/09/2023
I have not received my order in full and have been waiting for the return for over a week.
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Sandra B.
Rating: 1 out of 5
following a purchase from 11/09/2023
I never received the package
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Stephanie G.
Rating: 2 out of 5
following a purchase from 08/09/2023
The oil from the scrub box was in the entire transport bag.
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Justine R.
Rating: 1 out of 5
following a purchase from 07/09/2023
I placed an order and never received my package. I received an email to say it was in my mailbox, but nothing was inside...
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Virginie M.
Rating: 2 out of 5
following a purchase from 08/09/2023
I wouldn't say it's made any difference to my skin. A simple 4 Euro soap does the same job.
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Jeanne B.
Rating: 1 out of 5
following a purchase from 06/09/2023
Very disappointed with the after-sales service: order placed on September 6, still not received today the parcels are resent to the sender that makes twice. and the after-sales service, sends only automatic messages does not answer the other questions. I've been a customer for 5 years
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Anna M.
Rating: 2 out of 5
following a purchase from 07/09/2023
Paying shipping costs to be delivered, every day delivery postponed and not at all at the selected relay point.
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Jugiote I.
Rating: 2 out of 5
following a purchase from 06/08/2023
I finally received my order after sending it back, but they still didn't ask me for authentication or a signature. Anyone could have taken it.
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Caroline C.
Rating: 1 out of 5
following a purchase from 05/09/2023
The soap has changed its smell, it's not at all like before.
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Gwenaëlle C.
Rating: 1 out of 5
following a purchase from 05/09/2023
Disappointing product. I used it for 5 days because I had a rash ++ and my skin was becoming very sensitive and painful. After stopping using the soap, the pimples faded and my skin was less sensitive. The soap also had an unpleasant smell. Bad experience for me.
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Stephanie P.
Rating: 2 out of 5
following a purchase from 05/09/2023
Soap dries out my skin too much.
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