Customer reviews of Pinup Secret

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Soukaina B.

Rating: 1 out of 5

Published on 04/06/2023 à 11h51 following a purchase from 19/05/2023

I never received my order Disappointed

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Karina D.

Rating: 2 out of 5

Published on 03/06/2023 à 10h52 following a purchase from 19/05/2023

Ok

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Mélissa D.

Rating: 1 out of 5

Published on 31/05/2023 à 21h46 following a purchase from 15/05/2023

My redness turned scarlet and burned a lot.I gave my boyfriend impeccable for his face.

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Ikram B.

Rating: 1 out of 5

Published on 31/05/2023 à 14h38 following a purchase from 12/05/2023

Received the wrong order, I have to send the product back and then wait again before receiving the product I ordered. Very disappointed by the after-sales service, it's almost me who's at fault when the error came from them.

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sara Z.

Rating: 1 out of 5

Published on 31/05/2023 à 11h59 following a purchase from 18/05/2023

I received the wrong product

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Thomas P.

Rating: 1 out of 5

Published on 31/05/2023 à 10h58 following a purchase from 18/05/2023

Flattened carton, broken box

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Tatiana R.

Rating: 1 out of 5

Published on 31/05/2023 à 10h52 following a purchase from 19/05/2023

Unfavorable opinion After use, burns as well as the appearance of small patches and pimples appeared. I'm super disappointed, my skin is worse than before use.

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Demet P.

Rating: 1 out of 5

Published on 30/05/2023 à 18h03 following a purchase from 04/05/2023

I ordered a first time the soap, I thought it was perfect. I saw a promotion for the 3 articles for 48 euro so I took the cream, disaster! I had red patches on my cheek, itching. It's been a week and the patches are still there. I strongly advise against this product!

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Imen B.

Rating: 1 out of 5

Published on 30/05/2023 à 00h51 following a purchase from 15/05/2023

Very delayed

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Céline B.

Rating: 1 out of 5

Published on 27/05/2023 à 11h21 following a purchase from 13/05/2023

I do not recommend this company. I placed an order on the site. 8 days later still no order received. I sent an email to cancel it, having found an offer on vinted. No reply to my e-mail. 2 days after my e-mail, I decided to call to cancel my order. I'm told I'll have a return within 24 hours. 2 hours after my call, pin up secret shipped my order...

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Maria A.

Rating: 2 out of 5

Published on 24/05/2023 à 11h06 following a purchase from 11/05/2023

Order that had to be restarted more than 15 days after receiving it

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laure S.

Rating: 1 out of 5

Published on 24/05/2023 à 10h25 following a purchase from 14/04/2023

Disappointed, my daughter had a reaction to the products ordered!

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Ilham B.

Rating: 2 out of 5

Published on 23/05/2023 à 10h32 following a purchase from 09/05/2023

I ordered 2 soaps (goat milk) and I received only 1, thank you for delivering the remaining soap

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Audrey B.

Rating: 1 out of 5

Published on 23/05/2023 à 08h57 following a purchase from 10/05/2023

Hello, My package was delivered to domus instead of the rosny 2 shopping center at the post office. Domus is the opposite of where I live!

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Amelie M.

Rating: 1 out of 5

Published on 22/05/2023 à 12h00 following a purchase from 08/05/2023

My skin is totally inflamed.

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Laura D.

Rating: 1 out of 5

Published on 22/05/2023 à 11h01 following a purchase from 10/05/2023

I am missing a product in the order ....

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Rabia G.

Rating: 2 out of 5

Published on 22/05/2023 à 10h46 following a purchase from 09/05/2023

2 weeks to receive my products. Choronopost sent my package to Bab El Oued disappointed

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Cecile I.

Rating: 1 out of 5

Published on 21/05/2023 à 19h26 following a purchase from 05/05/2023

Delayed shipping, poor customer service and no commercial gesture or refund of shipping costs.

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Nadya S.

Rating: 1 out of 5

Published on 21/05/2023 à 19h13 following a purchase from 07/05/2023

Soap and cream very aggressive, my face became red as if it is stripped. Stop the massacre it's not this result I wanted. For the high price 2 uses

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Ilyes D.

Rating: 1 out of 5

Published on 21/05/2023 à 17h06 following a purchase from 06/05/2023

It's been almost 2 weeks since I ordered my soap and I still haven't received anything. Usually it's going very well but now I haven't washed my face for 5-6 days...

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Christelle M.

Rating: 2 out of 5

Published on 21/05/2023 à 16h43 following a purchase from 08/05/2023

I wanted to test the peeling and I had an allergic reaction. I would never recommend this product.

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Hiba M.

Rating: 1 out of 5

Published on 21/05/2023 à 12h26 following a purchase from 07/05/2023

I did not receive my entire order. I am disappointed

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Dantung L.

Rating: 1 out of 5

Published on 21/05/2023 à 11h30 following a purchase from 05/05/2023

Still haven't received my package since May 5th! Refund!

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Nabila B.

Rating: 1 out of 5

Published on 21/05/2023 à 11h29 following a purchase from 07/05/2023

I ordered 3 items when I got 2!!!

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Ericka G.

Rating: 1 out of 5

Published on 17/05/2023 à 16h54 following a purchase from 28/04/2023

As received incomplete

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audrey M.

Rating: 1 out of 5

Published on 17/05/2023 à 06h47 following a purchase from 02/05/2023

I have been using the soap for 15 days and I end up with an eye infection. It was supposed to be an organic product. But far from it! Really disappointed. It is truly an influencer's product. It claims non-existent miracles!

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Nathalie B.

Rating: 1 out of 5

Published on 17/05/2023 à 06h34 following a purchase from 30/04/2023

No package too long delay

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Hanane B.

Rating: 2 out of 5

Published on 16/05/2023 à 14h57 following a purchase from 01/05/2023

The soap caused me to have redness, pimples and irritation.

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Prescillia I.

Rating: 2 out of 5

Published on 16/05/2023 à 10h59 following a purchase from 03/05/2023

Unfortunately order received by half

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Arij F.

Rating: 1 out of 5

Published on 16/05/2023 à 10h38 following a purchase from 03/05/2023

I didn't receive my order yet (more the 11 days)! The transportation doesn't provide me any information about my order

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Fabienne M.

Rating: 1 out of 5

Published on 15/05/2023 à 17h24 following a purchase from 03/05/2023

Very good product, I recommended it to my friends

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Fatima I.

Rating: 1 out of 5

Published on 11/05/2023 à 12h35 following a purchase from 22/04/2023

I unfortunately did not receive my entire order despite complaints 😢

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Katia K.

Rating: 1 out of 5

Published on 11/05/2023 à 07h01 following a purchase from 26/04/2023

The product is too expensive and no change on my skin

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Fiona P.

Rating: 2 out of 5

Published on 10/05/2023 à 16h48 following a purchase from 20/04/2023

I asked for my products to be delivered to a relay near my home, and finally I was informed that the delivery was made about 50 km from my home. Following which I contact the customer service pin up who clears himself of the problem of delivery by saying that it does not manage this part there. After I had to report the error to the carriers myself, I was informed that the package would be delivered to the initial relay chosen. And in the end I had to go pick up my package in the neighboring city in times exceeded those planned.

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Karima H.

Rating: 1 out of 5

Published on 10/05/2023 à 13h04 following a purchase from 27/04/2023

One product is missing

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Megguy A.

Rating: 1 out of 5

Published on 10/05/2023 à 12h46 following a purchase from 13/04/2023

I still have not received my order made since 14/04 we are the 10/05

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Samia N.

Rating: 1 out of 5

Published on 10/05/2023 à 12h07 following a purchase from 27/04/2023

I paid for delivery in 48 hours so I paid more to get it in 1 week !!!!!!

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Sabine C.

Rating: 1 out of 5

Published on 09/05/2023 à 19h23 following a purchase from 26/04/2023

I have not received my entire order and I am waiting to hear from you to find out when I will receive the rest

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Gwladys L.

Rating: 1 out of 5

Published on 09/05/2023 à 10h58 following a purchase from 26/04/2023

I was missing an item and I'm still waiting for a return from customer service

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Anne-Marie R.

Rating: 2 out of 5

Published on 08/05/2023 à 12h28 following a purchase from 25/04/2023

I couldn't use either the exfoliator or the mask. As soon as I put it on my skin, it burned. I had to take it off. I was scarlet and my skin was burning.

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