Customer reviews of Pinup Secret

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Cecile I.

Rating: 1 out of 5

Published on 21/05/2023 à 19h26 following a purchase from 05/05/2023

Delayed shipping, poor customer service and no commercial gesture or refund of shipping costs.

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Nadya S.

Rating: 1 out of 5

Published on 21/05/2023 à 19h13 following a purchase from 07/05/2023

Soap and cream very aggressive, my face became red as if it is stripped. Stop the massacre it's not this result I wanted. For the high price 2 uses

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Ilyes D.

Rating: 1 out of 5

Published on 21/05/2023 à 17h06 following a purchase from 06/05/2023

It's been almost 2 weeks since I ordered my soap and I still haven't received anything. Usually it's going very well but now I haven't washed my face for 5-6 days...

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Christelle M.

Rating: 2 out of 5

Published on 21/05/2023 à 16h43 following a purchase from 08/05/2023

I wanted to test the peeling and I had an allergic reaction. I would never recommend this product.

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Hiba M.

Rating: 1 out of 5

Published on 21/05/2023 à 12h26 following a purchase from 07/05/2023

I did not receive my entire order. I am disappointed

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Dantung L.

Rating: 1 out of 5

Published on 21/05/2023 à 11h30 following a purchase from 05/05/2023

Still haven't received my package since May 5th! Refund!

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Nabila B.

Rating: 1 out of 5

Published on 21/05/2023 à 11h29 following a purchase from 07/05/2023

I ordered 3 items when I got 2!!!

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Ericka G.

Rating: 1 out of 5

Published on 17/05/2023 à 16h54 following a purchase from 28/04/2023

As received incomplete

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Audrey M.

Rating: 1 out of 5

Published on 17/05/2023 à 06h47 following a purchase from 02/05/2023

I have been using the soap for 15 days and I end up with an eye infection. It was supposed to be an organic product. But far from it! Really disappointed. It is truly an influencer's product. It claims non-existent miracles!

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Nathalie B.

Rating: 1 out of 5

Published on 17/05/2023 à 06h34 following a purchase from 30/04/2023

No package too long delay

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Hanane B.

Rating: 2 out of 5

Published on 16/05/2023 à 14h57 following a purchase from 01/05/2023

The soap caused me to have redness, pimples and irritation.

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Prescillia I.

Rating: 2 out of 5

Published on 16/05/2023 à 10h59 following a purchase from 03/05/2023

Unfortunately order received by half

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Arij F.

Rating: 1 out of 5

Published on 16/05/2023 à 10h38 following a purchase from 03/05/2023

I didn't receive my order yet (more the 11 days)! The transportation doesn't provide me any information about my order

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Fabienne M.

Rating: 1 out of 5

Published on 15/05/2023 à 17h24 following a purchase from 03/05/2023

Very good product, I recommended it to my friends

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Fatima I.

Rating: 1 out of 5

Published on 11/05/2023 à 12h35 following a purchase from 22/04/2023

I unfortunately did not receive my entire order despite complaints 😢

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Katia K.

Rating: 1 out of 5

Published on 11/05/2023 à 07h01 following a purchase from 26/04/2023

The product is too expensive and no change on my skin

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Fiona P.

Rating: 2 out of 5

Published on 10/05/2023 à 16h48 following a purchase from 20/04/2023

I asked for my products to be delivered to a relay near my home, and finally I was informed that the delivery was made about 50 km from my home. Following which I contact the customer service pin up who clears himself of the problem of delivery by saying that it does not manage this part there. After I had to report the error to the carriers myself, I was informed that the package would be delivered to the initial relay chosen. And in the end I had to go pick up my package in the neighboring city in times exceeded those planned.

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Karima H.

Rating: 1 out of 5

Published on 10/05/2023 à 13h04 following a purchase from 27/04/2023

One product is missing

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Megguy A.

Rating: 1 out of 5

Published on 10/05/2023 à 12h46 following a purchase from 13/04/2023

I still have not received my order made since 14/04 we are the 10/05

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Samia N.

Rating: 1 out of 5

Published on 10/05/2023 à 12h07 following a purchase from 27/04/2023

I paid for delivery in 48 hours so I paid more to get it in 1 week !!!!!!

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Sabine C.

Rating: 1 out of 5

Published on 09/05/2023 à 19h23 following a purchase from 26/04/2023

I have not received my entire order and I am waiting to hear from you to find out when I will receive the rest

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Gwladys L.

Rating: 1 out of 5

Published on 09/05/2023 à 10h58 following a purchase from 26/04/2023

I was missing an item and I'm still waiting for a return from customer service

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Anne-Marie R.

Rating: 2 out of 5

Published on 08/05/2023 à 12h28 following a purchase from 25/04/2023

I couldn't use either the exfoliator or the mask. As soon as I put it on my skin, it burned. I had to take it off. I was scarlet and my skin was burning.

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Françoise D.

Rating: 2 out of 5

Published on 07/05/2023 à 15h32 following a purchase from 22/04/2023

I placed an order and received it well. But there were some items missing so I reported it. I was told that they would send me back the forgotten items but again I received but still 1 item missing... disappointed!

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Aude N.

Rating: 1 out of 5

Published on 06/05/2023 à 11h52 following a purchase from 23/04/2023

I still haven't received it. The delivery point has been changed without my consent.

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Sabrina G.

Rating: 1 out of 5

Published on 06/05/2023 à 11h42 following a purchase from 22/04/2023

The precious cream burns my skin and has a chemical smell.

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Maryna M.

Rating: 2 out of 5

Published on 06/05/2023 à 10h48 following a purchase from 23/04/2023

Null after sales service! The package was not prepared correctly and my order was missing a product! I paid for it! But it was a shame to put the blame on the delivery when I made it clear that it was impossible because the box was in perfect condition and the security tape was in perfect condition!

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Claudia F.

Rating: 1 out of 5

Published on 03/05/2023 à 10h37 following a purchase from 20/04/2023

My order arrived with a damaged product I contacted the service but no response

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Ines K.

Rating: 1 out of 5

Published on 02/05/2023 à 17h41 following a purchase from 19/04/2023

I did not receive the package ????

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Sophie M.

Rating: 1 out of 5

Published on 02/05/2023 à 03h42 following a purchase from 18/04/2023

Very good product with a superb smell that I order regularly and that leaves the skin of my face clean and clear

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Deborah C.

Rating: 1 out of 5

Published on 01/05/2023 à 19h58 following a purchase from 18/04/2023

Very disappointed. After 5 days of use, the skin was very dry, up to the peeling and filled with red patches...

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Corinne M.

Rating: 1 out of 5

Published on 01/05/2023 à 18h36 following a purchase from 19/04/2023

My order took too long to be shipped really

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Sarah D.

Rating: 1 out of 5

Published on 30/04/2023 à 11h33 following a purchase from 17/04/2023

I have not received my package. The carrier did not deliver the package and I still don't know if I will receive it or be reimbursed.

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Emma G.

Rating: 1 out of 5

Published on 29/04/2023 à 16h26 following a purchase from 15/04/2023

Fast but very complicated to resend the package when not satisfied

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Aurelie V.

Rating: 1 out of 5

Published on 29/04/2023 à 11h58 following a purchase from 15/04/2023

Order sent since April 17 and no trace of my package (we are April 29). Mail sent to the SAV and no answer ...

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Sabina P.

Rating: 1 out of 5

Published on 29/04/2023 à 11h05 following a purchase from 16/04/2023

My package was lost my took it 🫤

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Mina A.

Rating: 1 out of 5

Published on 29/04/2023 à 10h56 following a purchase from 16/04/2023

Hello, the soap that I received recently is not the same as those ordered previously. Indeed it does not make almost any mask effect and its texture is very liquid I do not understand. Usually a single application allowed to have the mask effect very quickly and there it is very liquid and it is darker than usual.

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Eve P.

Rating: 2 out of 5

Published on 29/04/2023 à 10h53 following a purchase from 16/04/2023

The products are great, my skin is smoother, I have no imperfections and my pores are filled in. However, I'm taking stars off because of the brush: after a week of use, the hairs have all come off.

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Jessica L.

Rating: 1 out of 5

Published on 29/04/2023 à 10h42 following a purchase from 16/04/2023

Product opened, mist completely emptied

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Fairouz N.

Rating: 1 out of 5

Published on 28/04/2023 à 21h03 following a purchase from 07/04/2023

I ordered 2 products and received only 1

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