Customer reviews of Pinup Secret

I did not receive the GOODS / DPD returned the goods despite the DELIVERY AUTHORIZATION. GOODS were paid for and I am without news.

I did not receive what I ordered

I received my order very quickly and the products are very good

Very disappointed with the hair range

Poorly rated products on Yuka!

I have placed several orders on pin-up secret. I want to say that the products are good but I am unhappy with the after-sales service. Indeed, I ordered a cream and they sent me a different product instead. I sent an email about this and they replied that they could either give me a 50% voucher for the same product or allow me to return the product. What I am unhappy about is that the shipping costs were still my responsibility even though it was not my fault and I was not the one at fault in this order. I find that the compensation for this mistake was not very fair. Indeed, the consumer should not bear the shipping costs when it is not their mistake. Thank you

I don't like at all the products that gave me more pimples

Hello while cleaning my face with the glow booster secret, it burned my skin, my face turned red and it hurts. On your product. The precious complexion secret is fine, no burns on the face.

There is a missing product in the purchases I made

Burn

Hello, I tried the pin up secret soap and I stopped because it gives me huge red patches and it itches.

I was really looking forward to the delivery. But the package was only in the parcel station for one day. When I received the email, it was already too late and my package was gone. That is very, very unfortunate.

My moisturizing treatment doesn't even work.

The order was sent to the wrong address, my name has not been on the mailbox for 6 years so the delivery person didn't even check the name! I sent an email but I never got a response!

I haven't received my order

I need to return a product that works with a pump and I'm not being sent the return slip

Unfortunately, I have not yet received my order.

A product was forgotten in my order

I did not receive my package

Unfortunately, my serum was empty and dried out...

No German explanation

I can't give any stars because so many mistakes have happened. I will never order from them again or recommend them.

I bought the 2 soaps, the exfoliant and the cream and my skin has bumps and is red. Very disappointed given the promises and the price.

This product does not live up to its promises

I have not received my package yet

I have requested several times to return the goods. Unfortunately, no one has contacted me so far. What can I do now? Please support.

I am disappointed with the products! And on top of that, the same thing was put twice on one product, I would not recommend!

I have not received my order even though it says delivered on my tracking. I made a complaint and sent all the documents they asked me for, and I still have no response to this day.

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The delivery took a long time, the shipping was relatively expensive and then I had to pick up the delivery myself in a shop that was quite far away... Otherwise, the shipping would have become even more expensive.

I am not getting the right item sent for the 3rd time! & I hope for a complaint otherwise I have to initiate others, this can't be!

Product super. Delivery not as desired and expected. Despite the surcharge for delivery to the home address, the package was delivered to a parcel shop. Very annoying.

On the delivery day I was at home, when I opened the door there was no one there, now the package cannot be picked up at the post office because no QR code was delivered.

I haven't received any product yet

Still haven't received delivery. Money is gone anyway

Really beautiful products & a super scent, but unfortunately I can't tolerate them. It burns in 2 places & I get pimples

The goods never arrived. Was dropped off at the DPD Pickup Store. When I wanted to pick up the goods there, they were not there.

I did not receive any delivery

I am still waiting for the delivery

The shipping costs are too high. 8€ for home delivery, otherwise 6€.