Customer reviews of Pinup Secret

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Manon K.

Rating: 1 out of 5

Published on 12/03/2023 à 06h53 following a purchase from 25/02/2023

I have a lot of pimples that appeared when I normally don't have any... Disappointed

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Sabrina B.

Rating: 1 out of 5

Published on 11/03/2023 à 21h31 following a purchase from 24/02/2023

I never received my full refund. I am still waiting.

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Esylda L.

Rating: 1 out of 5

Published on 11/03/2023 à 18h17 following a purchase from 27/02/2023

2 missing items No solution very disappointed

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Pauline M.

Rating: 1 out of 5

Published on 11/03/2023 à 17h59 following a purchase from 25/02/2023

I will not order anymore

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Olfa K.

Rating: 1 out of 5

Published on 11/03/2023 à 17h46 following a purchase from 26/02/2023

Not disappointed, missing product, it is necessary that order so that it returns my product to me, for that it proposed to me a handing-over of 40% on this product...

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Manuela E.

Rating: 1 out of 5

Published on 11/03/2023 à 17h33 following a purchase from 24/02/2023

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Geraldine P.

Rating: 2 out of 5

Published on 07/03/2023 à 11h59 following a purchase from 22/02/2023

I received a makeup remover instead of the gentle exfoliating care nothing to see m!!!

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Sophie T.

Rating: 1 out of 5

Published on 07/03/2023 à 11h40 following a purchase from 22/02/2023

Never received the order, well part of it, I was missing a soap, I called customer service, they can't do anything about it

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Wassila B.

Rating: 1 out of 5

Published on 06/03/2023 à 17h35 following a purchase from 22/02/2023

Soap that has no effect on my skin czts pity I wanted to try I find that it makes me bring out all my buttons unfortunately

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Elisa M.

Rating: 1 out of 5

Published on 06/03/2023 à 16h01 following a purchase from 21/02/2023

I paid 20 francs in customs fees in addition to my order... no indication to inform me that there could be customs fees, if I had known I would not have ordered.

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Martine P.

Rating: 1 out of 5

Published on 05/03/2023 à 12h40 following a purchase from 20/02/2023

Not satisfied I will buy from now on in Para. No fees and I get what I buy. Now I'm missing items and the customer service is not reacting

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Jonathan S.

Rating: 1 out of 5

Published on 04/03/2023 à 11h54 following a purchase from 17/02/2023

I am not satisfied at all. Pin-up secret to respect their sales charter but the worry is that the package never arrived. Still investigating with the post office as they are unable to get honest delivery people my package is described as delivered but it was not in the mailbox.

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Fatima M.

Rating: 1 out of 5

Published on 04/03/2023 à 11h41 following a purchase from 18/02/2023

I received one product out of 2. I made a complaint 24 hours after I was asked for a photo of the packaging that I obviously put in the trash the day I opened the package, so in the end no refund, no new product that I obviously paid for.

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Aurélia A.

Rating: 2 out of 5

Published on 03/03/2023 à 13h55 following a purchase from 15/02/2023

I still don't see the effects on blackheads...

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Stéphanie T.

Rating: 2 out of 5

Published on 01/03/2023 à 17h43 following a purchase from 04/02/2023

My package took a long time, I made a claim to pin up secret, but I received as mail telling me to wait. I hesitate to recommend these products! Level commercial I saw better.

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Coralie P.

Rating: 1 out of 5

Published on 01/03/2023 à 16h14 following a purchase from 08/02/2023

I still haven't received my order!!!

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Nabila C.

Rating: 1 out of 5

Published on 01/03/2023 à 15h15 following a purchase from 16/02/2023

I have a lot of buttons that came out the first time I used it

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Marie Mathilde R.

Rating: 2 out of 5

Published on 01/03/2023 à 14h12 following a purchase from 16/02/2023

Hello, the package was received but the oil cream was missing. Can you send it back? Thank you

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Camille L.

Rating: 2 out of 5

Published on 01/03/2023 à 11h57 following a purchase from 16/02/2023

Disappointed the cream without oil does not come out of the bottle ... never worked what to do? Thank you for coming back to me

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Anna ael P.

Rating: 1 out of 5

Published on 01/03/2023 à 11h37 following a purchase from 16/02/2023

The product I ordered was not the right one...... And this is the second time I will not order from you again

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Cindy F.

Rating: 1 out of 5

Published on 01/03/2023 à 08h38 following a purchase from 11/02/2023

After they made a mistake at the delivery address, I did not receive my package, it was sent back to the expedient

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David D.

Rating: 2 out of 5

Published on 28/02/2023 à 23h37 following a purchase from 30/01/2023

Error in the order I received ...

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Cindy A.

Rating: 1 out of 5

Published on 28/02/2023 à 12h25 following a purchase from 15/02/2023

I have red patches and small pimples for 3 days that I use it

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Chaïma H.

Rating: 1 out of 5

Published on 27/02/2023 à 12h51 following a purchase from 14/02/2023

I didn't know it wasn't suitable for dry skin, it stung my face. For those with oily skin it should be fine

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Melanie G.

Rating: 1 out of 5

Published on 27/02/2023 à 11h54 following a purchase from 14/02/2023

A cream was forgotten was the gift of my daughter who had to leave without because she resumed her courses away from me .package received today with the cream but no compensation nothing!!!

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Laura R.

Rating: 2 out of 5

Published on 27/02/2023 à 10h25 following a purchase from 10/02/2023

The smell is very catchy I hope it is the price.

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Marie A.

Rating: 1 out of 5

Published on 26/02/2023 à 17h14 following a purchase from 10/02/2023

I am disappointed because I did not receive the totality of my order and the customer services did not answer me yet to my answer to their return... then I hope that they are going to catch up because I like this brand of cosmetic and that blackens the image of the brand Cordially, Marie AUCRAY

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Victoria B.

Rating: 1 out of 5

Published on 26/02/2023 à 11h32 following a purchase from 13/02/2023

Product that burned my skin, full of pimples, beautiful dry and burning.

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Coralie D.

Rating: 2 out of 5

Published on 25/02/2023 à 12h06 following a purchase from 12/02/2023

Products are great but delivery problem

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celine L.

Rating: 2 out of 5

Published on 25/02/2023 à 11h40 following a purchase from 10/02/2023

the product arrived deformed

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Radija A.

Rating: 1 out of 5

Published on 25/02/2023 à 11h02 following a purchase from 19/01/2023

I did not receive all of my order. I reported the day I received my order by email and nobody answered me.

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Amandine L.

Rating: 1 out of 5

Published on 22/02/2023 à 14h01 following a purchase from 09/02/2023

From the first time I used it, I felt like I was being slapped in the face, even though I don't have fragile skin.

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Noëllie L.

Rating: 2 out of 5

Published on 22/02/2023 à 12h08 following a purchase from 08/02/2023

Delivery within one week

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Mirella D.

Rating: 1 out of 5

Published on 21/02/2023 à 14h36 following a purchase from 08/02/2023

Hello, not satisfied with the after sales service

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Lydie P.

Rating: 1 out of 5

Published on 21/02/2023 à 11h38 following a purchase from 08/02/2023

Nothing received

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Virginie D.

Rating: 1 out of 5

Published on 21/02/2023 à 11h36 following a purchase from 08/02/2023

My order was stolen

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Laurie E.

Rating: 2 out of 5

Published on 20/02/2023 à 18h20 following a purchase from 02/02/2023

I usually order on pin up secret either on my account or on my sister's account. No worries until now and there I wanted to treat myself by testing the mist in addition to a complete pack and surprise no mist. The customer service told me that given the weight there was everything or another item but no. The weight that I weighed is not good compared to the one received (new items inside). No return or commercial gesture to reorder. Very disappointed knowing that since 2019 I recommend the products to everyone. I will add my opinion on customer service from now on.

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emy T.

Rating: 2 out of 5

Published on 20/02/2023 à 17h43 following a purchase from 05/02/2023

I just tested the biphase and it burns my face.

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Stephanie C.

Rating: 1 out of 5

Published on 20/02/2023 à 15h08 following a purchase from 08/02/2023

I still haven't received my order as of today!!!

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Ilham E.

Rating: 1 out of 5

Published on 20/02/2023 à 13h51 following a purchase from 07/02/2023

Tea tree oil smell is very present and does not suit my sensitive skin

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