Customer reviews of Pinup Secret

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Veronique P.

Rating: 2 out of 5

Published on 25/12/2022 à 12h46 following a purchase from 09/12/2022

Not satisfied because of an oversight in the package. No return. Lie

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Laury E.

Rating: 1 out of 5

Published on 25/12/2022 à 03h48 following a purchase from 09/12/2022

I am missing two items and I haven't heard from customer service and I didn't get a delivery note even to make a return.

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Aicha M.

Rating: 1 out of 5

Published on 24/12/2022 à 18h36 following a purchase from 27/11/2022

Received late after a claim via the application without commercial gesture.

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Christelle T.

Rating: 1 out of 5

Published on 24/12/2022 à 17h50 following a purchase from 11/12/2022

Order still not received today December 24 although it was shipped on the 13th ... it was to offer to my niece and I find myself without anything for Christmas

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Carole M.

Rating: 1 out of 5

Published on 24/12/2022 à 16h55 following a purchase from 09/12/2022

Unfortunately one of my soap boxes arrived broken at the bottom so it was unusable.

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Sephora D.

Rating: 1 out of 5

Published on 24/12/2022 à 15h06 following a purchase from 12/12/2022

I placed my order and then wanted to cancel it within 30 minutes. This was totally impossible. So I sent an email that told me that the package was already being shipped (order dating from just 1 h) I am waiting for the refund that has not yet been made to date,

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Asma Z.

Rating: 1 out of 5

Published on 24/12/2022 à 12h07 following a purchase from 11/12/2022

The package was not complete I do not understand?

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Sabrina B.

Rating: 1 out of 5

Published on 24/12/2022 à 11h59 following a purchase from 11/12/2022

Open package

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Yolène L.

Rating: 2 out of 5

Published on 24/12/2022 à 11h44 following a purchase from 10/12/2022

I did not receive the set I ordered but another one and I tried to contact you to solve the problem but I did not get any answer from you

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Nathalie D.

Rating: 1 out of 5

Published on 24/12/2022 à 11h39 following a purchase from 09/12/2022

How dare you ask me for an opinion when you have the wrong address and I have no excuse when it's Christmas and I had to buy another gift in a hurry, so I lost money because of you. Yesterday you contacted me to dare to say that you did not make a mistake with the address but as I said, when we follow the package we see the address and it was not good. Please be aware that since no commercial gesture is made and that you have not urgently found a solution for my daughter's Christmas, I will do what is necessary to defend myself! Via the networks and via test-purchase

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Alexandra M.

Rating: 1 out of 5

Published on 23/12/2022 à 09h19 following a purchase from 05/12/2022

Product received damaged. No response from customer service for 2 weeks regarding my complaint

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Latifa Z.

Rating: 1 out of 5

Published on 22/12/2022 à 11h50 following a purchase from 08/12/2022

Hello, I am waiting to see the result.

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Nour B.

Rating: 1 out of 5

Published on 21/12/2022 à 16h38 following a purchase from 08/12/2022

I have not yet seen a good result I hope in the next few days

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Barbara R.

Rating: 1 out of 5

Published on 21/12/2022 à 16h29 following a purchase from 09/12/2022

Allergic reaction

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Aurore B.

Rating: 1 out of 5

Published on 21/12/2022 à 14h41 following a purchase from 08/12/2022

I was missing an item in my order and I find that the customer service was not great this time.

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Ophelie D.

Rating: 1 out of 5

Published on 20/12/2022 à 22h40 following a purchase from 07/12/2022

It does not work for acne

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Fanny R.

Rating: 1 out of 5

Published on 20/12/2022 à 13h16 following a purchase from 02/12/2022

I received my parcel with the mist completely empty so I can't give an opinion on the products as I couldn't test them. Sincerely

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Anais T.

Rating: 1 out of 5

Published on 19/12/2022 à 17h37 following a purchase from 07/12/2022

I am not satisfied at all! I had to receive my initial order in 3 times because of an error in the first two ...

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Tiphaine D.

Rating: 1 out of 5

Published on 19/12/2022 à 14h08 following a purchase from 02/12/2022

after various exchanges following the reception of empty bottles we finally arrived at an agreement! too bad to lose so much time for an error of your share!

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Clara V.

Rating: 2 out of 5

Published on 19/12/2022 à 12h10 following a purchase from 25/11/2022

delivery time too long

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Sandrine L.

Rating: 1 out of 5

Published on 18/12/2022 à 17h46 following a purchase from 30/11/2022

1st order incomplete, 2nd order still incomplete

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Kounady C.

Rating: 1 out of 5

Published on 18/12/2022 à 17h44 following a purchase from 04/12/2022

Nil. If I could put 0, I was going to put. I threw out all the products because they made me itch and get more pimples

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Marielle B.

Rating: 1 out of 5

Published on 17/12/2022 à 20h53 following a purchase from 05/12/2022

Disappointed 😞

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Estelle A.

Rating: 1 out of 5

Published on 17/12/2022 à 14h57 following a purchase from 04/12/2022

Never received my order

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Elodie M.

Rating: 2 out of 5

Published on 17/12/2022 à 11h46 following a purchase from 04/12/2022

Some products arrived open and therefore sank in the package. The packaging soaked with product and a good part of the product lost.

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Elisa N.

Rating: 2 out of 5

Published on 16/12/2022 à 17h53 following a purchase from 27/11/2022

Package with an open bottle of mist, so the whole box is soaked and they ask me for pictures even though everything is gone and I am a regular customer

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Vanessa M.

Rating: 1 out of 5

Published on 16/12/2022 à 14h40 following a purchase from 25/11/2022

The soap did nothing but kill my acne and burned my skin. I had to stop after a week..w the oil free cream is very poorly rated on Yuka....c is very disappointing... moreover, I had sent an email to you for return and the 2 goat milk soaps and I never had any answer !

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Magali R.

Rating: 2 out of 5

Published on 14/12/2022 à 23h00 following a purchase from 28/11/2022

Soft soap a horror the smell and texture unpleasant. The product received is the old presentation I think the product is expired

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Emeline B.

Rating: 1 out of 5

Published on 14/12/2022 à 13h41 following a purchase from 01/12/2022

I am disappointed I am missing a product it was my first order it's not nice!

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Nadine M.

Rating: 1 out of 5

Published on 14/12/2022 à 12h19 following a purchase from 01/12/2022

I discover this product and I have no distance to note it I hope it will bring me satisfaction!

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Samia M.

Rating: 2 out of 5

Published on 14/12/2022 à 11h57 following a purchase from 29/11/2022

Order received late.

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Magali B.

Rating: 1 out of 5

Published on 13/12/2022 à 21h50 following a purchase from 26/11/2022

Delivery is much too long and shipping is not free !!!!

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Ines P.

Rating: 1 out of 5

Published on 13/12/2022 à 20h46 following a purchase from 01/12/2022

Disgusted with my purchase, peeling with a dubious consistency, for almost 25€ you have the right to a product that stings and inrinsable. Deserve 0 star

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Perrine J.

Rating: 1 out of 5

Published on 13/12/2022 à 19h10 following a purchase from 27/11/2022

Package impossible to receive

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Catherine F.

Rating: 2 out of 5

Published on 13/12/2022 à 17h27 following a purchase from 10/11/2022

Hello, during my last order, there was a problem of delivery, consequently I was not delivered in time. I expected a commercial gesture, a small gift, nothing, I am disappointed.

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Christina B.

Rating: 1 out of 5

Published on 13/12/2022 à 14h10 following a purchase from 27/11/2022

Very disappointed because the package arrived the box of soap was broken. ... I had no way to make a claim .....cause of death in my family

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Laure S.

Rating: 2 out of 5

Published on 12/12/2022 à 20h46 following a purchase from 25/11/2022

I am missing a product

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Isabelle B.

Rating: 1 out of 5

Published on 12/12/2022 à 15h01 following a purchase from 26/11/2022

Not a single percentage regarding the composition

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Morgane B.

Rating: 1 out of 5

Published on 12/12/2022 à 14h38 following a purchase from 26/11/2022

I did not receive the totality of my order 1 cream received on the 2. 10 days after complaint no return ...

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Morgane C.

Rating: 2 out of 5

Published on 12/12/2022 à 10h32 following a purchase from 28/11/2022

1st parcel, a product badly closed to run everywhere, that can arrive. They send me back this product, without the other packaging. So my little niece will have products without box, no explanation to the products. 1st bad experience.

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