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E
Rating: 1 out of 5
Order arrived late and delivery problem
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1 and 2 stars
Reset filtersM
Rating: 1 out of 5
I tried the product for about 10 days. I had more pimples than usual, then the soap and the cream left my skin very dry and full of white residue on my face. So the products are not great honestly.
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N
Rating: 1 out of 5
I ordered and paid for 2 products and only received one!
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B
Rating: 1 out of 5
No link to cancel or get a proper refund
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M
Rating: 1 out of 5
Very good product
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L
Rating: 1 out of 5
My product was broken and was yellow I had to clean everything and remove some of the cream
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E
Rating: 1 out of 5
There are missing articles and still not taken into account!
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S
Rating: 1 out of 5
No packages
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B
Rating: 1 out of 5
Received with an empty tube
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I
Rating: 2 out of 5
I ordered a box set and received the items separately in the box...no box set!
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S
Rating: 1 out of 5
The products are not adapted to my skin
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F
Rating: 1 out of 5
Cardboard very poorly organized cream half empty inside quite disappointed!!!
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S
Rating: 1 out of 5
The products are good but I received a product where the cap did not hold and where it had already leaked on the edge so disappointed for products at this price
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D
Rating: 1 out of 5
I'm not satisfied with the makeup remover, I sent an email about it and I'm waiting for an answer
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A
Rating: 1 out of 5
Package received in a pitiful state!
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M
Rating: 1 out of 5
The pump bottle of the oil-free cream does not work since I received it....
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C
Rating: 1 out of 5
Very disappointed because I love your products but it's been 2 times that I received a cream with a manufacturing problem. And not even a small commercial gesture...
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J
Rating: 1 out of 5
Poor quality product will be a poor quality customer
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A
Rating: 2 out of 5
Disappointed with the package received. The soap is not even in a box to store it after use and the box arrived damaged.
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A
Rating: 1 out of 5
Very drying product after only 3 days of use according to the instructions, dry patches and pimples, even though I have acne-prone skin.
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L
Rating: 2 out of 5
I would have liked to receive the soap with its box but no, it's a shame
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A
Rating: 2 out of 5
For the moment I am not satisfied I burned my skin.
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K
Rating: 1 out of 5
Customer service not very top! I received a broken brush even with a picture of the brush and they didn't even send me one back.
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E
Rating: 2 out of 5
the delivery ok but the goat milk soap just made my skin worse...
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F
Rating: 2 out of 5
Too bad the product is open in the box.
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D
Rating: 1 out of 5
I did not receive my package
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A
Rating: 2 out of 5
Dries out my face enoooooormement even with moisturizer behind! I have a lot of little pimples on my forehead that are grainy since I've been using it
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C
Rating: 2 out of 5
I received a product that was opened in the box and was half empty when it arrived.
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M
Rating: 1 out of 5
Package received empty and still no response from customer service!!!
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A
Rating: 1 out of 5
I did not receive my order
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A
Rating: 1 out of 5
I did not receive the package, I am still not refunded. One month to get a refund is a long time. I ordered because I had no more and finally I ordered elsewhere... it's a mistake of the post office but I would have liked to receive another product or to be refunded quickly to recommend
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C
Rating: 1 out of 5
1 Missing product, lack of help from the seller although with obvious proof, too bad because good products
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H
Rating: 2 out of 5
I still haven't received my order
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Z
Rating: 1 out of 5
I did not receive my order although I had modified the address
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A
Rating: 2 out of 5
I had ordered a pouch with all the products and I did not receive it
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C
Rating: 2 out of 5
I returned dry oil because it was very bad on Yuka, too bad because other products are good. Otherwise the refund was done quickly so good customer service.
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A
Rating: 1 out of 5
This is not what I ordered
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N
Rating: 1 out of 5
I have eczema and it doesn't work! So the influencers say it works
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R
Rating: 1 out of 5
No notice ordered not received, it's not great I ask for a refund
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L
Rating: 2 out of 5
Nothing extraordinary, soap that smells a bit like arnica
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