The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
I use the soap it is top I let myself be tempted by your cream without oil and the soft peeling face. Disappointed with the interior compositions which are really not good at all. Thank you yuka application to open our eyes sometimes on some things
Translated reviews
R
Rasha B.
Rating: 1 out of 5
following a purchase from 07/09/2022
I did not receive my full order I do not have the mask
Translated reviews
C
Coraline N.
Rating: 1 out of 5
following a purchase from 08/09/2022
The soap that burns the skin....I am disgusted with my purchase. Yet 93/100 on Yuka. After a week I had patches and pimples all over my face. It's really not suitable for all skin types. It's a scam....thanks to some influencers for advertising this kind of m....I would never order this brand again.
Translated reviews
S
SANDRINE V.
Rating: 2 out of 5
following a purchase from 08/09/2022
For this order I am dissatisfied. I ordered 2 bottles of Jardin f'Eden Mist, the caps were not completely screwed on and one was a little empty in its packaging. I made a complaint. They asked me for a photo, I sent the photo of the packaging softened by the liquid that had run out but since then radio silence. Note to self...this is an influencer product!!!
Translated reviews
D
Dijana S.
Rating: 2 out of 5
following a purchase from 07/09/2022
Too early to say if the products work, it's been two weeks and still no results.
Translated reviews
A
AMANDINE B.
Rating: 1 out of 5
following a purchase from 06/09/2022
product received already opened broken lid and product all over the box send back my product broken and no news in return I paid and nothing in return disappointed for this order I want to be called back as soon as possible and I would like to be told when and how I will receive my product in good condition?
Translated reviews
F
Fouznat S.
Rating: 2 out of 5
following a purchase from 03/09/2022
I've been using the soap for a few days now but I haven't seen any results yet.
Translated reviews
C
Charlene B.
Rating: 2 out of 5
following a purchase from 05/09/2022
I had to pick it up at the post office even though we were at home on the day of delivery!
Translated reviews
C
Claudine N.
Rating: 1 out of 5
following a purchase from 05/09/2022
Ras
Translated reviews
J
Josiane A.
Rating: 2 out of 5
following a purchase from 04/09/2022
I did not get my order back I would like a refund thank you. I have changed my mind
Translated reviews
M
Maëva L.
Rating: 1 out of 5
following a purchase from 04/09/2022
I did not receive my order
Translated reviews
S
Sabri B.
Rating: 1 out of 5
following a purchase from 04/09/2022
Enormous allergic reaction to the soap and cream, redness and patches on the forehead, neck, jaw and T-zone
Translated reviews
N
Najet H.
Rating: 1 out of 5
following a purchase from 02/09/2022
Soap does not keep its promises and is full of pimples on the front
Translated reviews
J
Jamila C.
Rating: 2 out of 5
following a purchase from 02/09/2022
I prefer the old packaging. I find the cream without the oil too does not make any effect.
Translated reviews
L
Ludivine G.
Rating: 1 out of 5
following a purchase from 31/08/2022
TOP Products 🤩
Translated reviews
G
Geraldine G.
Rating: 1 out of 5
following a purchase from 26/08/2022
Package not received, supposedly lost by the post office ... Customer service incompetent despite several calls and emails 3 weeks I'm waiting for a commercial gesture, it is still not complicated to return a soap! Not very commercial
Translated reviews
S
Sarah B.
Rating: 1 out of 5
following a purchase from 22/08/2022
It's been 3 weeks that I've been using it and it has made my pimples worse! "Secret of radiance" but it broke my skin! They don't even deserve 1 star
Translated reviews
H
Helene R.
Rating: 2 out of 5
following a purchase from 29/08/2022
I have even more pimples than before
Translated reviews
M
Marine J.
Rating: 2 out of 5
following a purchase from 21/08/2022
2
Translated reviews
V
Virginie M.
Rating: 2 out of 5
following a purchase from 29/08/2022
This is not my first time ordering but my last experience was disappointing. I'm not talking about the quality of the products which I love, I'm talking about the customer service. On my last order, I was missing a product. I immediately reported it. I called back a week later. It's been 10 days and I have no answer, no refund, no return. Disappointed.
Translated reviews
M
Madeleine M.
Rating: 2 out of 5
following a purchase from 28/08/2022
Nothing to say about the delivery, which was fast. First try of pin up secret products and I am quite disappointed, I do not like the consistency of the exfoliating care, it rinses badly and leaves a feeling of greasy skin.
Translated reviews
J
Julia D.
Rating: 1 out of 5
following a purchase from 27/08/2022
The peeling disappointed me because I just had the impression that it is the peeling that crumbles and not the skin The product smells like hairspray And I was disappointed after 2 uses I will surely go see elsewhere ...
Translated reviews
C
Chantal C.
Rating: 1 out of 5
following a purchase from 26/08/2022
Not too happy because I ordered the product for the feet and I receive the product for the hands I contacted you by email but we can't send the photo of the product it's a pity I think I will order on another site of the same brand
Translated reviews
M
Mathilde R.
Rating: 1 out of 5
following a purchase from 24/08/2022
I am very dissatisfied because I am a long time customer and the price of the cream did not change, but the capacity went from 50 ml to 12 ml for the same price.
Translated reviews
Z
Zahra B.
Rating: 2 out of 5
following a purchase from 25/08/2022
I asked for home delivery and it was delivered to the post office !!!! I have tried the cream and I think it's great, but I haven't tried the soap yet.
Translated reviews
V
Virginie C.
Rating: 2 out of 5
following a purchase from 22/08/2022
Does not suit my skin. I have a bad reaction to soap. On the other hand, I like the oil-free cream and it moisturizes well.
Translated reviews
F
Fadela L.
Rating: 2 out of 5
following a purchase from 20/08/2022
I am very disappointed with the new packaging and I have the impression that the creams have changed too. It's not the same texture anymore!
Translated reviews
J
Julie D.
Rating: 1 out of 5
following a purchase from 16/08/2022
I received an open package and I don't even have customer service back
Translated reviews
V
Virginie B.
Rating: 1 out of 5
following a purchase from 18/08/2022
I still have not received my order placed on August 18, the package is lost, I still have no news, I had to order again without being reimbursed for the order not arrived. No possibility to cancel the order.
Translated reviews
L
LAETITIA D.
Rating: 1 out of 5
following a purchase from 19/08/2022
null soap I have been waiting for an answer for several days
Translated reviews
S
Sabine H.
Rating: 1 out of 5
following a purchase from 28/07/2022
First order made I was very happy with the products, so second order to replenish my stock I was missing products in my package! I made a claim and sent the photo as requested! Customer service non-existent the fault of Covid, it has good back Covid! I would like that they answer me, either that they refund me or that they send me back the missing product thing that seems normal to me! I am very very disappointed
Translated reviews
R
Raluca K.
Rating: 1 out of 5
following a purchase from 15/08/2022
Very disappointed to learn the origin of the products when all the marketing suggests a small local production
Translated reviews
K
KARINE I.
Rating: 2 out of 5
following a purchase from 14/08/2022
Disappointed with this order. The packaging of the Secret de Velours body cream was poorly done and not verified with the shipment of the order. The result was that the cream was spilled into the bubble wrap. I am waiting for a discount to be able to place another order; the delay to get a promotional code in compensation is still long (I have been waiting for 4 working days). I hope to get at least 50 or 60%. As for the other products, I'm fine. I would like to point out that this is not my first order at Pin Up Secret and that it's the first time it happened to me.
Translated reviews
C
Celine P.
Rating: 2 out of 5
following a purchase from 11/08/2022
Still conquered by the soap but unfortunately on one of the two products was not the one I had ordered. Moreover I have to send back mine first and then wait for the other one while the error is not of my doing 😔 In short I wait to see the second product
Translated reviews
O
Ozgur S.
Rating: 1 out of 5
following a purchase from 11/08/2022
I have bought many products from you, but the first time I was disappointed with your delivery my soap was all crushed, I couldn't even use it...
Translated reviews
A
Akila F.
Rating: 1 out of 5
following a purchase from 10/08/2022
Still not received my order
Translated reviews
A
Amelie D.
Rating: 1 out of 5
following a purchase from 08/08/2022
The products are not adapted to my skin at all! The mask gives me redness all over my face. Very disappointed.
Translated reviews
M
Maureen S.
Rating: 2 out of 5
following a purchase from 05/08/2022
Very disappointed my tube of cream had sunk with the heat it was emptied in the package and there is not even 20% of the content in the bottle
Translated reviews
P
Patricia K.
Rating: 2 out of 5
following a purchase from 06/07/2022
The product ordered Secret teint précieux did not suit my skin (irritation and pimples). Too bad
Translated reviews
K
Karolina S.
Rating: 2 out of 5
following a purchase from 04/08/2022
Speed ok Product moldy: wet mask the smell of mold, the cream the smell of mold.... They sent me back the mask, but I placed the order mainly for the face cream .... In short, money lost ...
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Deutsch 