Customer reviews of Pinup Secret

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Céline C.

Rating: 1 out of 5

Published on 28/06/2022 à 16h54 following a purchase from 14/06/2022

I am surprised by the price on the site for the soap 26€ when you can find it in pharmacies at 19€.

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Siham D.

Rating: 1 out of 5

Published on 27/06/2022 à 19h51 following a purchase from 14/06/2022

Very very drying soap to flee!

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Aurélie L.

Rating: 2 out of 5

Published on 25/06/2022 à 20h08 following a purchase from 01/06/2022

2nd order, disappointing this time. Ordered validated and paid but nothing received after 15 days of waiting. I had to contact the customer service who informed me that the order had not been validated (although the corresponding amount had been debited from my account). I received my order in a parcel relay. I was expecting a small gift because of the problem encountered... but not even that!

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Océane U.

Rating: 1 out of 5

Published on 22/06/2022 à 15h40 following a purchase from 09/06/2022

3 weeks to receive 2 soaps; SUPER!

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Sokhnaoumou S.

Rating: 1 out of 5

Published on 22/06/2022 à 13h25 following a purchase from 09/06/2022

I placed an order with pin up secret on 08/06/2022 and I still have not received my order. I have contacted them and they tell me that they will make a claim to colissimo and so far I have no news. I am really disappointed

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Vanessa C.

Rating: 2 out of 5

Published on 22/06/2022 à 08h20 following a purchase from 08/06/2022

I received my package but with some products missing and one product not ordered. Error of the services of Pin Up Secret. Instead of sending me back the missing products, Pin Up Secret gives me a promo code at -50% to buy back the missing products under the pretext that I keep the extra product delivered by (their) mistake! I find this rather un-commercial and does not encourage me to place new orders with them when I had already placed many orders.

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Sandrine B.

Rating: 2 out of 5

Published on 21/06/2022 à 21h49 following a purchase from 08/06/2022

Order not received on time Lost between sender and receiver Need to claim No commercial gesture

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Lau M.

Rating: 2 out of 5

Published on 21/06/2022 à 19h59 following a purchase from 08/06/2022

I love the oil free cream as a product but I don't like your name (asshole) your designs (the new one is so boring) and finally, the worst: your packaging! the old glass one was impossible to finish and this one is the same except that you can't see anything... at the exorbitant price of the products we would like not to lose a drop. Hopefully these reviews are not just marketing and serve a purpose.

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Laetitia Y.

Rating: 1 out of 5

Published on 21/06/2022 à 19h43 following a purchase from 08/06/2022

Very disappointed On the advertisement the soap holder looks like it's made of transportable plastic.

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laurence B.

Rating: 1 out of 5

Published on 21/06/2022 à 07h45 following a purchase from 07/06/2022

I am disappointed I have encountered problems in relation to the peeling I have sent an email but no one has replied to date

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Sophie B.

Rating: 2 out of 5

Published on 20/06/2022 à 17h12 following a purchase from 07/06/2022

I asked for a delivery in 72 and I put a week between the order and the reception, I am a little disappointed

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Sarah R.

Rating: 2 out of 5

Published on 19/06/2022 à 14h30 following a purchase from 04/06/2022

I just started it I can't give my opinion yet

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manon P.

Rating: 2 out of 5

Published on 15/06/2022 à 09h40 following a purchase from 30/05/2022

After reading all the comments and receiving the order, I find that the products are not at the top ... A lot of pimples appeared....

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Sophie T.

Rating: 1 out of 5

Published on 13/06/2022 à 21h08 following a purchase from 31/05/2022

2 months to receive my order after 3 reminders with the customer service .

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Julie P.

Rating: 1 out of 5

Published on 13/06/2022 à 20h14 following a purchase from 31/05/2022

The complaints department sucks, and I had my personal information stolen from their site a few days after my purchase. When I tried to report the breach to them, I was answered by bots. Thanks to the influencers who oversell this stuff, it's just a very expensive soap, nothing more. Oh, and don't take the brush, it's useless.

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DEOLINDA P.

Rating: 1 out of 5

Published on 13/06/2022 à 18h09 following a purchase from 01/06/2022

Oil free cream delivered defective

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Amina F.

Rating: 1 out of 5

Published on 13/06/2022 à 10h43 following a purchase from 31/05/2022

I did not receive my package

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Alexia L.

Rating: 2 out of 5

Published on 13/06/2022 à 10h34 following a purchase from 31/05/2022

No change since I started using it, I even had two allergic skin reactions but I'm not sure if that's it. I continued to use it but I still have my pimples...

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Julie A.

Rating: 2 out of 5

Published on 12/06/2022 à 19h07 following a purchase from 29/05/2022

Good products, too bad the order is FILLED with plastic! Please in 2022 there are other more environmentally friendly ways. For this reason I will not order again even though I like your products.

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Laura-Anaëlle K.

Rating: 1 out of 5

Published on 12/06/2022 à 17h53 following a purchase from 30/05/2022

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Cathy B.

Rating: 1 out of 5

Published on 12/06/2022 à 08h25 following a purchase from 29/05/2022

Always satisfied but this time disappointed because the pump of my oil-free cream does not work so it's a pain I have to open it completely each time.

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Meriem D.

Rating: 1 out of 5

Published on 11/06/2022 à 18h45 following a purchase from 27/05/2022

I didn't like it after using it, I got pimples that I never used to get

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PRISCA L.

Rating: 1 out of 5

Published on 11/06/2022 à 17h15 following a purchase from 30/05/2022

Very disappointed by the smell of the exfoliating care...

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Alycia O.

Rating: 2 out of 5

Published on 09/06/2022 à 08h08 following a purchase from 25/05/2022

Forgot to ship my order, once received error on the products, still waiting for the promised promo code being created

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Sapna M.

Rating: 1 out of 5

Published on 08/06/2022 à 18h31 following a purchase from 25/05/2022

I'm disappointed with pin up, I placed an order, I received only half of the order. Following this I made a claim, I was told to deal with the post office while the error comes from them. Frankly I am disappointed in pin up

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Liridona K.

Rating: 2 out of 5

Published on 08/06/2022 à 10h55 following a purchase from 25/05/2022

I did not receive all the creams. I am disappointed. Otherwise the quality of the products is great!

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Hélène B.

Rating: 2 out of 5

Published on 08/06/2022 à 05h00 following a purchase from 21/05/2022

I like the soap, but I don't like the cream at all. Once I put it on, after a few hours my skin starts to pull.

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Mirna A.

Rating: 1 out of 5

Published on 03/06/2022 à 12h48 following a purchase from 09/05/2022

Disappointed - Taxes were applied to my package when this had not been the case before without any prior notification at the time of purchase.

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Elise G.

Rating: 1 out of 5

Published on 01/06/2022 à 17h57 following a purchase from 20/05/2022

I ordered the soap 2 weeks ago. I am very disappointed, the price is exorbitant and it destroyed my skin. Do not buy it! I suffer from average acne from time to time since I use this soap I have a severe ac'e. I am extremely upset to put 26€ in the trash and have such a damaged skin...

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ALEXIA P.

Rating: 1 out of 5

Published on 01/06/2022 à 07h51 following a purchase from 04/05/2022

Since I've been using Pin Up Secret, I've been getting pimples all over my face

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Camille M.

Rating: 1 out of 5

Published on 31/05/2022 à 19h04 following a purchase from 19/05/2022

Very disappointed with Pin up secret. I ordered 4 items and in my package only 2 were delivered. Despite having made a complaint to customer service, they tell me that it is not their responsibility unfortunately. So I paid for 4 products for 2...

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Flora C.

Rating: 1 out of 5

Published on 31/05/2022 à 17h48 following a purchase from 18/05/2022

I did not receive the order even though I was charged and it says delivered.

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Helene B.

Rating: 1 out of 5

Published on 31/05/2022 à 16h51 following a purchase from 19/05/2022

I am not really satisfied, the products gave me a lot of pimples on my face.

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Sonia H.

Rating: 1 out of 5

Published on 31/05/2022 à 07h13 following a purchase from 18/05/2022

Already for me it's a first, when I validated my order it was listed nowhere, I had to contact the soap to show proof of payments, And the day of withdrawal of my order unfortunately my package was damaged but what a disappointment, I do not think to recommend

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Maryse M.

Rating: 2 out of 5

Published on 30/05/2022 à 10h21 following a purchase from 14/05/2022

Fast and efficient order ! Mixed opinion on the products, I only recommend the soap (the oil-free cream and a mask ordered previously are very badly rated on Yuka: endocrine disruptors and even carcinogenic potential ..... pity!)

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Zohra O.

Rating: 1 out of 5

Published on 25/05/2022 à 13h43 following a purchase from 12/05/2022

Your soap made me appear a lot of white button moreover it completely dried my skin I absolutely recommend not! It is unacceptable

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Laura B.

Rating: 2 out of 5

Published on 24/05/2022 à 06h35 following a purchase from 10/05/2022

Deceived on an order my vouchers

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Andrea D.

Rating: 2 out of 5

Published on 23/05/2022 à 20h23 following a purchase from 06/05/2022

since 2 weeks I use it no change we will see afterwards

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Fatima H.

Rating: 1 out of 5

Published on 23/05/2022 à 06h50 following a purchase from 09/05/2022

Using the products ( soap, precious cream, oil free cream and peeling) I had more pimples. I am very disappointed and I do not recommend. I have acne prone skin, I use Laroche Posay and this is the product that helped me the most

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Elodie C.

Rating: 2 out of 5

Published on 22/05/2022 à 18h36 following a purchase from 09/05/2022

I ordered 3 products Two unusable Flask too rigid to make anything come out And broken pump in a cream so really super disappointed! Still waiting for a solution

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