Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews
5 66k 81% 4 9 509 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1 and 2 stars

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Lauriane D.
Rating: 1 out of 5
following a purchase from 24/04/2022
No solution proposed in case of delivery problems
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Laurie B.
Rating: 2 out of 5
following a purchase from 22/04/2022
2nd order because happy with the 1st. But preferred the old packaging and also and above all I can't get my product while I press I press and nothing comes out so I feel like I've been scammed....so disappointed....
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Mélanie B.
Rating: 1 out of 5
following a purchase from 21/04/2022
After a mistake on my order, I found their solution not very commercial. I still received the right product in the end but I was disappointed.
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Elodie D.
Rating: 2 out of 5
following a purchase from 19/04/2022
The order arrived very quickly... but I did not have the precious cream in my package. Instead I got two peels. I'm disappointed because I didn't get the full pack I ordered...
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Severine N.
Rating: 2 out of 5
following a purchase from 16/04/2022
Significant appearance of pimples
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Claude B.
Rating: 1 out of 5
following a purchase from 31/03/2022
Hello, your product made me win more pimples than I removed on my face
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Celine G.
Rating: 1 out of 5
following a purchase from 15/04/2022
Phenomenal pimple outbreak while my skin is perfectly adapted to the criteria of the soap and much too expensive this product is not a treatment as the influencers like to sell it to us.
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Monique G.
Rating: 2 out of 5
following a purchase from 14/04/2022
I bought the soap on the recommendation of several people and it turns out that it dries out my skin. And the dry oil doesn't help. Given the price I am disgusted. I think this is due to my skin and not the soap. What a shame.
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Sarah B.
Rating: 1 out of 5
following a purchase from 14/04/2022
Gives pimples the next day, every time I use it.
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Elisabeth G.
Rating: 2 out of 5
following a purchase from 12/04/2022
Very dry skin since I started using it 😒
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Yasmine C.
Rating: 1 out of 5
following a purchase from 11/04/2022
This does not work at all, I paid for my order for nothing. My skin is even worse than before using these products.
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Elodie L.
Rating: 1 out of 5
following a purchase from 11/04/2022
Order still not recovered because not sent to my home although I had requested and paid for home delivery!!! Usually it's fast without any problem, but here it's a real hassle, I don't even know if I'll be able to pick it up, it's incompatible with my schedule and it hasn't even arrived yet, 15 days!!!
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Elodie L.
Rating: 2 out of 5
following a purchase from 11/04/2022
Burns the skin
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Brenda B.
Rating: 1 out of 5
following a purchase from 11/04/2022
Soap and foot cream well received but damaged I would not recommend this site
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Virginie I.
Rating: 1 out of 5
following a purchase from 11/04/2022
I ordered 3 bottles ...all 3 arrived with pumps that don't work, a little light considering the price. And no news from customer service last order.
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Octavie B.
Rating: 2 out of 5
following a purchase from 09/04/2022
Does not suit me at all. Dry and red skin since I use these products. The smell is not necessarily divine. I have a combination skin with some pimples sometimes, so I don't recommend for this type of skin. When I apply the cream after cleansing with soap, it burns me. Very disappointed.
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Rabebe B.
Rating: 1 out of 5
following a purchase from 09/04/2022
There was a missing product still not refunded really bad
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Layla B.
Rating: 1 out of 5
following a purchase from 08/04/2022
I don't like it at all!!! My skin is dried out and the precious cream is even worse! I have to put on 3 layers and my skin is tight. What a misleading advertisement! I so regret paying so much for nothing.
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Melanie B.
Rating: 1 out of 5
following a purchase from 08/04/2022
Disappointed very long delivery time, no gift received as expected following my order.
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Nazeha P.
Rating: 2 out of 5
following a purchase from 11/04/2022
Disappointed by the pump bottle that does not work and no response from the service for the moment
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Naima M.
Rating: 1 out of 5
following a purchase from 10/04/2022
Not at all suitable for dry and sensitive skin. Although I took the dry sensitive skin kit. My skin dried out even more. Until I had tightness and red patches on my face. I referred to it by mail but it suggests me to continue once a day. But still the same problem. So I stopped this routine and I took my usual routine. And my skin is almost back to normal. The least I could have done was to make a commercial gesture. Given that I ordered under your advice. So dry skin I would not recommend this range. It is a range more for oily skin and seborrheic tendency. So I threw the money out the window. Thank you for this loss of money.
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Sandrine A.
Rating: 1 out of 5
following a purchase from 10/04/2022
The product is good but the delivery time and customer service suck
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Daisy C.
Rating: 1 out of 5
following a purchase from 07/04/2022
Delivered in a relay point and not at home
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Idalie R.
Rating: 2 out of 5
following a purchase from 06/04/2022
Very poorly advised
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Lucie M.
Rating: 1 out of 5
following a purchase from 06/04/2022
I did not receive my order so I would like my money back
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Agathe J.
Rating: 2 out of 5
following a purchase from 06/04/2022
After a week my skin is very dry and burns. Not recommended.
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Vanessa B.
Rating: 2 out of 5
following a purchase from 05/04/2022
Products not suitable for sensitive skin. Irritation and itching one week after using these products.
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Joddy Danielle T.
Rating: 1 out of 5
following a purchase from 05/04/2022
I bought a box set and apparently I can't return any of the items in the set. I have seen so many good reviews on one of the products and I am wondering if they are fake reviews. I scanned one of your Yuka items and the item is very bad and is harmful to fertility. ( The oil free cream) I would like a refund on this item.
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Monique I.
Rating: 1 out of 5
following a purchase from 06/04/2022
I have not yet received the articles
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Melissa D.
Rating: 1 out of 5
following a purchase from 06/04/2022
Having seen the reviews I decided to go for it but I see no difference even though I use the pinup soap every day morning and evening.
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Anita V.
Rating: 1 out of 5
following a purchase from 03/04/2022
The pin up secret service is very slow and not of good quality
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Ines B.
Rating: 1 out of 5
following a purchase from 04/04/2022
It makes me button of ouf I really advise not to buy it
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Marina T.
Rating: 2 out of 5
following a purchase from 01/04/2022
No real effect since its use for a few weeks. To be seen in time.
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Constance A.
Rating: 2 out of 5
following a purchase from 27/03/2022
A little disappointed by the cream: indeed I saw on the internet that a change of packaging had taken place however I had the old stock (which seems normal to me until then). My problem is that my cream had dried on the edges and does not have the usual consistency, so I am disappointed to have received the bottom of the cupboard that was left to empty your stocks.
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Kristel M.
Rating: 2 out of 5
following a purchase from 30/03/2022
I'm disappointed every time I order you don't deliver me to the requested relay point. But at the post office I work and I have quite long hours so I'm obliged to go and queue on a Saturday in the post office of Sevran sorry but if we put a delivery address it's not to be delivered elsewhere and it's the 3rd time so I stop ordering pin up products.
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Fjolla U.
Rating: 2 out of 5
following a purchase from 29/03/2022
The peeling a little disappointed, it made me small white buttons by dint of rubbing, but the blackhead scrub very well makes the skin soft.
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Abiba G.
Rating: 1 out of 5
following a purchase from 29/03/2022
Disappointed by the packaging
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Lea B.
Rating: 2 out of 5
following a purchase from 29/03/2022
Lost order, inefficient after sales service and finally the order that was supposed to be delivered at home ended up in a relay point
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Audrey L.
Rating: 2 out of 5
following a purchase from 25/03/2022
My skin is very dry since I use the soap... No change on my comedogenic areas...
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Mélissa D.
Rating: 2 out of 5
following a purchase from 27/03/2022
I've been hearing about the amazing power of PinUp Secret products for years. I bought the soap for over 20€ and it leaves my skin dry and irritated. Garbage can
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