Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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Elodie D.
Rating: 2 out of 5
following a purchase from 19/04/2022
The order arrived very quickly... but I did not have the precious cream in my package. Instead I got two peels. I'm disappointed because I didn't get the full pack I ordered...
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Severine N.
Rating: 2 out of 5
following a purchase from 16/04/2022
Significant appearance of pimples
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Claude B.
Rating: 1 out of 5
following a purchase from 31/03/2022
Hello, your product made me win more pimples than I removed on my face
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Celine G.
Rating: 1 out of 5
following a purchase from 15/04/2022
Phenomenal pimple outbreak while my skin is perfectly adapted to the criteria of the soap and much too expensive this product is not a treatment as the influencers like to sell it to us.
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Monique G.
Rating: 2 out of 5
following a purchase from 14/04/2022
I bought the soap on the recommendation of several people and it turns out that it dries out my skin. And the dry oil doesn't help. Given the price I am disgusted. I think this is due to my skin and not the soap. What a shame.
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Sarah B.
Rating: 1 out of 5
following a purchase from 14/04/2022
Gives pimples the next day, every time I use it.
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Elisabeth G.
Rating: 2 out of 5
following a purchase from 12/04/2022
Very dry skin since I started using it 😒
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Yasmine C.
Rating: 1 out of 5
following a purchase from 11/04/2022
This does not work at all, I paid for my order for nothing. My skin is even worse than before using these products.
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Elodie L.
Rating: 1 out of 5
following a purchase from 11/04/2022
Order still not recovered because not sent to my home although I had requested and paid for home delivery!!! Usually it's fast without any problem, but here it's a real hassle, I don't even know if I'll be able to pick it up, it's incompatible with my schedule and it hasn't even arrived yet, 15 days!!!
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Elodie L.
Rating: 2 out of 5
following a purchase from 11/04/2022
Burns the skin
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Brenda B.
Rating: 1 out of 5
following a purchase from 11/04/2022
Soap and foot cream well received but damaged I would not recommend this site
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Virginie I.
Rating: 1 out of 5
following a purchase from 11/04/2022
I ordered 3 bottles ...all 3 arrived with pumps that don't work, a little light considering the price. And no news from customer service last order.
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Octavie B.
Rating: 2 out of 5
following a purchase from 09/04/2022
Does not suit me at all. Dry and red skin since I use these products. The smell is not necessarily divine. I have a combination skin with some pimples sometimes, so I don't recommend for this type of skin. When I apply the cream after cleansing with soap, it burns me. Very disappointed.
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Rabebe B.
Rating: 1 out of 5
following a purchase from 09/04/2022
There was a missing product still not refunded really bad
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Layla B.
Rating: 1 out of 5
following a purchase from 08/04/2022
I don't like it at all!!! My skin is dried out and the precious cream is even worse! I have to put on 3 layers and my skin is tight. What a misleading advertisement! I so regret paying so much for nothing.
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Melanie B.
Rating: 1 out of 5
following a purchase from 08/04/2022
Disappointed very long delivery time, no gift received as expected following my order.
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Nazeha P.
Rating: 2 out of 5
following a purchase from 11/04/2022
Disappointed by the pump bottle that does not work and no response from the service for the moment
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Naima M.
Rating: 1 out of 5
following a purchase from 10/04/2022
Not at all suitable for dry and sensitive skin. Although I took the dry sensitive skin kit. My skin dried out even more. Until I had tightness and red patches on my face. I referred to it by mail but it suggests me to continue once a day. But still the same problem. So I stopped this routine and I took my usual routine. And my skin is almost back to normal. The least I could have done was to make a commercial gesture. Given that I ordered under your advice. So dry skin I would not recommend this range. It is a range more for oily skin and seborrheic tendency. So I threw the money out the window. Thank you for this loss of money.
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Sandrine A.
Rating: 1 out of 5
following a purchase from 10/04/2022
The product is good but the delivery time and customer service suck
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Daisy C.
Rating: 1 out of 5
following a purchase from 07/04/2022
Delivered in a relay point and not at home
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Idalie R.
Rating: 2 out of 5
following a purchase from 06/04/2022
Very poorly advised
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Lucie M.
Rating: 1 out of 5
following a purchase from 06/04/2022
I did not receive my order so I would like my money back
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Agathe J.
Rating: 2 out of 5
following a purchase from 06/04/2022
After a week my skin is very dry and burns. Not recommended.
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Vanessa B.
Rating: 2 out of 5
following a purchase from 05/04/2022
Products not suitable for sensitive skin. Irritation and itching one week after using these products.
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Joddy Danielle T.
Rating: 1 out of 5
following a purchase from 05/04/2022
I bought a box set and apparently I can't return any of the items in the set. I have seen so many good reviews on one of the products and I am wondering if they are fake reviews. I scanned one of your Yuka items and the item is very bad and is harmful to fertility. ( The oil free cream) I would like a refund on this item.
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Monique I.
Rating: 1 out of 5
following a purchase from 06/04/2022
I have not yet received the articles
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Melissa D.
Rating: 1 out of 5
following a purchase from 06/04/2022
Having seen the reviews I decided to go for it but I see no difference even though I use the pinup soap every day morning and evening.
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Anita V.
Rating: 1 out of 5
following a purchase from 03/04/2022
The pin up secret service is very slow and not of good quality
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Ines B.
Rating: 1 out of 5
following a purchase from 04/04/2022
It makes me button of ouf I really advise not to buy it
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Marina T.
Rating: 2 out of 5
following a purchase from 01/04/2022
No real effect since its use for a few weeks. To be seen in time.
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Constance A.
Rating: 2 out of 5
following a purchase from 27/03/2022
A little disappointed by the cream: indeed I saw on the internet that a change of packaging had taken place however I had the old stock (which seems normal to me until then). My problem is that my cream had dried on the edges and does not have the usual consistency, so I am disappointed to have received the bottom of the cupboard that was left to empty your stocks.
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Kristel M.
Rating: 2 out of 5
following a purchase from 30/03/2022
I'm disappointed every time I order you don't deliver me to the requested relay point. But at the post office I work and I have quite long hours so I'm obliged to go and queue on a Saturday in the post office of Sevran sorry but if we put a delivery address it's not to be delivered elsewhere and it's the 3rd time so I stop ordering pin up products.
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Fjolla U.
Rating: 2 out of 5
following a purchase from 29/03/2022
The peeling a little disappointed, it made me small white buttons by dint of rubbing, but the blackhead scrub very well makes the skin soft.
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Abiba G.
Rating: 1 out of 5
following a purchase from 29/03/2022
Disappointed by the packaging
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Lea B.
Rating: 2 out of 5
following a purchase from 29/03/2022
Lost order, inefficient after sales service and finally the order that was supposed to be delivered at home ended up in a relay point
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Audrey L.
Rating: 2 out of 5
following a purchase from 25/03/2022
My skin is very dry since I use the soap... No change on my comedogenic areas...
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Mélissa D.
Rating: 2 out of 5
following a purchase from 27/03/2022
I've been hearing about the amazing power of PinUp Secret products for years. I bought the soap for over 20€ and it leaves my skin dry and irritated. Garbage can
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Cassandra A.
Rating: 1 out of 5
following a purchase from 20/03/2022
The products are good but the delivery time is much too long
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Saida B.
Rating: 1 out of 5
following a purchase from 24/03/2022
Very expensive for such products
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Alice M.
Rating: 2 out of 5
following a purchase from 24/03/2022
Since I've been using the pin up secret products I don't see any change in my acne
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