Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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Mariama K.
Rating: 2 out of 5
following a purchase from 23/03/2022
Product at the height of the quality communicated. However, when I opened my package, the lid of the cream was broken. Impossible to close the jar properly
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Laetitia N.
Rating: 1 out of 5
following a purchase from 23/03/2022
Very disappointed, my skin does not support any product. They are too aggressive and very drying. I felt like I was wearing a mask, my face was frozen. I lost 86€, products were thrown away and I had to buy new products to repair the damage.
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Marilyn B.
Rating: 2 out of 5
following a purchase from 15/02/2022
Order received quickly enough, but I would have thought and I would have liked that by ordering a pack my order is nicely packed and not put in bulk in bubble wrap in a simple delivery box. For a pack purchased I could still have had my products in a nice box especially since it was to offer so it's a little average just received in bubble wrap.
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Nathalie D.
Rating: 2 out of 5
following a purchase from 18/03/2022
Products not suitable for acneic and dehydrated skin.
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Sophie E.
Rating: 1 out of 5
following a purchase from 22/03/2022
Catastrophe, my skin reacted badly
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Lucie S.
Rating: 1 out of 5
following a purchase from 16/03/2022
After using two products, I had red patches, damaged skin, irritation, ... I do not recommend and I paid a lot of money
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Amanda G.
Rating: 2 out of 5
following a purchase from 10/03/2022
I have no doubt that these must be good products but they are not at all suitable for very dry and sensitive skin. After application, my skin feels tight and even drier than before applying the cream.
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Myriam M.
Rating: 1 out of 5
following a purchase from 31/01/2022
I am disappointed with the pelling I found brown in the product it looks like excrement really disgusted
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Romanella R.
Rating: 2 out of 5
following a purchase from 14/03/2022
It smells good but the only problem is that my skin can't stand it at all
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Benedicte B.
Rating: 1 out of 5
following a purchase from 12/03/2022
I received an incomplete order I declare a missing product but I am asked to send back a picture of the product and the package. Of course I had thrown the package away...... I was not reimbursed for the missing product
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Anais S.
Rating: 2 out of 5
following a purchase from 14/12/2021
I had ordered the whole range a few years ago because I had severe acne and it had no effect on my skin. I renewed the experience a few months ago, with a much less present acne (thanks to the Cerave soap) and again no result on my skin. I am therefore disappointed by this product, especially at this price. I put two stars for the smell which is very pleasant, we can feel the goat milk, and also for its duration in time, I finished it after 6 months with a use every evening.
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Fanny R.
Rating: 2 out of 5
following a purchase from 10/03/2022
The cream is great but I received the jar broken on the top
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Marion F.
Rating: 1 out of 5
following a purchase from 10/03/2022
Concerning the precious complexion soap there is nothing to say because I have been using it for years. However I was clearly disappointed because there was a problem with my order which came from your site and no commercial gesture was made, which is very disappointing for a customer who has been loyal to you for years.
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Célia P.
Rating: 1 out of 5
following a purchase from 09/03/2022
Not compatible with pregnant women because of essential oils (sage among others)
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Oumou N.
Rating: 2 out of 5
following a purchase from 09/03/2022
Bof
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Camille J.
Rating: 1 out of 5
following a purchase from 09/03/2022
I had a lot of buttons...
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Eléonore F.
Rating: 1 out of 5
following a purchase from 09/03/2022
Very disappointed by the commercial service. Indeed while I am used to order a certain box, this one was delivered to me without the usual box, but in simple bubble wrap, which I find unacceptable the price that it costs (more than 100 euros!). It was a gift, so I asked the sales department to send me a box and they refused. So for my part it was my last order on this site which has no recognition for its good and faithful customers.
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Léna R.
Rating: 1 out of 5
following a purchase from 09/06/2021
Unfortunately, the pin up secret product did not work on my skin. My pimples did not get any better. I am disappointed.
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Rabia G.
Rating: 1 out of 5
following a purchase from 07/03/2022
Frankly disgusted by your commercial thecnique you fideliser mm not your regular customer to say that I made you of the pub but tempis I found another mark less expensive and which fidelise with a product 3 times less expensive and as good as yours I advise against your mark for lack of commercial technique Never an attention a gift a promotion obliged to pass by your bitch of infuenceuses to have me 30% lollllll nullllll you are
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Kahina H.
Rating: 2 out of 5
following a purchase from 07/03/2022
Fast shipping. But disappointed with the quality of the products that dry the face too much.
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Sorenza L.
Rating: 2 out of 5
following a purchase from 07/03/2022
26 euros : too expensive for a soap with goat milk (knowing that despite the publicity on this miracle product against acne and on the fact that it is with goat milk ; the goat milk is not the main ingredient of the composition of the soap and besides this one contains comedogenic elements after I don't believe that it caused me more buttons than usual but in any case it didn't remove me : bcp of publicity for a simple soap) However, fast delivery, soap that smells good and lathers well, that applies well: that's nice! As for the cream with goat milk + tea tree; it's not bad but it's still a bit lame for the price --> I don't know if it's of much use (to be seen later for these two products but in any case it should be much more exceptional and miraculous against acne given the huge false publicity built up around these products as well as their price!)
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Salima K.
Rating: 1 out of 5
following a purchase from 06/03/2022
The soap is great but the cream is not more
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Kathy C.
Rating: 1 out of 5
following a purchase from 04/03/2022
I would have liked to have the composition of the product and especially that it is well noted essential oil and that it is noted not recommended for pregnant women!
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Angélique F.
Rating: 1 out of 5
following a purchase from 04/03/2022
not received the package...
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Claire D.
Rating: 2 out of 5
following a purchase from 03/03/2022
This is the second time I have ordered and I am very disappointed. My package was delivered to a relay point when I had asked for a delivery at my home however I really like your products.
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Farah A.
Rating: 1 out of 5
following a purchase from 04/03/2022
I ordered a goat's milk soap but received one that was yellow in color, while the soap is white. I am very disappointed.
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Fatiha B.
Rating: 2 out of 5
following a purchase from 03/03/2022
The two products combined tighten the pores of the skin but do not prevent pimples from coming.
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Sandra D.
Rating: 2 out of 5
following a purchase from 02/03/2022
I have been using the soap for a little over a week now and I have not noticed any improvement on my face, quite the contrary
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Kareen A.
Rating: 2 out of 5
following a purchase from 01/03/2022
WELL
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Caroline D.
Rating: 1 out of 5
following a purchase from 28/02/2022
Amount deducted 2 times ... still no refund
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Adeline P.
Rating: 1 out of 5
following a purchase from 28/02/2022
Very disappointed I was looking forward to my order but ... The soap dries my skin very much, I am red and my skin peels I do not recommend
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Stéphanie M.
Rating: 2 out of 5
following a purchase from 28/02/2022
Hello.. Fast delivery but I received other flavors to the creams ordered! It is the second time that the service of (preparation of order) is not more attentive and professional because it is the customers who are unfortunately the expenses. Sincerely, Stéphanie M
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Salwa E.
Rating: 1 out of 5
following a purchase from 25/02/2022
I ordered the goat's milk soap. Honestly the smell is very strong not at all pleasant. After 2 or 3 uses I had a pimple rash. I really regret this purchase especially at this price.
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Marina P.
Rating: 1 out of 5
following a purchase from 27/02/2022
Really disappointed, I am missing 1 out of 3 items. I've been checking with the post office for 1 week now and no news. Knowing that the package was well closed, it's incredible not to take responsibility and do a minimum to return the service that is due. The customer is really not king. Terribly disappointed!
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Margot H.
Rating: 1 out of 5
following a purchase from 23/02/2022
Very disappointed with the products (hand and foot cream) by scanning the product I realized that it is very badly noted and even 1 product considered as endocrine disruptor prohibited since March 2022 in Europe it is inadmissible! I ask for a refund of my products!
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Magali V.
Rating: 1 out of 5
following a purchase from 04/02/2022
I did not receive my package
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Sebastien D.
Rating: 1 out of 5
following a purchase from 25/02/2022
Ordered on february 25th. Package still blocked at the post office on March 9. No refund, no sending of a new order, no commercial gesture. I have to wait 15 working days for the post office to deign to answer. It is therefore the customer who must suffer the consequences. SAV has to be improved.
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Julia V.
Rating: 2 out of 5
following a purchase from 23/02/2022
The smell of the creams leaves me perplexed: they smell very strong of alcohol and attack the nose, which makes me afraid for my skin. A little disappointed
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Sara B.
Rating: 2 out of 5
following a purchase from 21/02/2022
Order received very quickly, so from this point of view RAS. On the other hand the product does not keep its promises at all, I had an irruption of buttons like I never had before, it's very red buttons super swollen and itchy ... But beware I bought this product because someone uses it and she never had a problem. It simply does not correspond to my skin, although I do not have a problem skin .... So I am not satisfied unfortunately...
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Kelly R.
Rating: 1 out of 5
following a purchase from 21/02/2022
I have been prone to eczema since I was a little girl, having seen the ads for this product, I decided to try it. From the first application, red patches, almost burned, and irritation, I renewed the experience twice to give the product a chance, but it was catastrophic and I had the same problem again. Product that I will not use any more!
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