Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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C
Celine C.
Rating: 1 out of 5
following a purchase from 21/02/2022
The cream opened in my package received several mail with photo to support sent without any response.
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Valentine D.
Rating: 1 out of 5
following a purchase from 20/02/2022
I got my package in the worst way half crushed frankly disappointed when you see the price for a tel service
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Mélanie G.
Rating: 1 out of 5
following a purchase from 10/02/2022
A good product I like very much! but the negative point, it is very very long for the arrival of the package
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Annie P.
Rating: 1 out of 5
following a purchase from 29/01/2022
these products were for my daughter so I can't say for sure
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Aurelie T.
Rating: 1 out of 5
following a purchase from 18/02/2022
I had to stop after 3 days because my skin was like burned, totally dehydrated, and it was stinging. In short, it really doesn't suit me
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Stéphanie C.
Rating: 2 out of 5
following a purchase from 13/02/2022
I have not yet tested the precious cream but I am very satisfied with the soap. Disappointed because it's been 2 times that I receive a jar of cream, where the cream has run and dried on the edges of the jar. Not good.
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Stojanka C.
Rating: 2 out of 5
following a purchase from 17/02/2022
Very disappointed by the products. The texture is pleasant at first but my skin became very dry, with redness, which I did not have before. My skin feels tight during the day
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Hanna A.
Rating: 1 out of 5
following a purchase from 16/02/2022
My daughters, who are teenagers, applied the cream without oil. The next day, pimples appeared on their faces. They don't usually have them, I don't think it's a coincidence. I am disappointed with my purchase!
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Coraline M.
Rating: 1 out of 5
following a purchase from 16/02/2022
The soap burned my skin Red plate and completely dried out skin
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Saliha B.
Rating: 2 out of 5
following a purchase from 16/02/2022
It is not really good product compared to the price it is very expensive and for the quality it is a disaster for my sensitive skin
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Lina M.
Rating: 1 out of 5
following a purchase from 12/02/2022
Soap can burn the skin.
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Lucile P.
Rating: 1 out of 5
following a purchase from 15/02/2022
Soap that tears the skin and cream that moisturizes nothing at all I had patches everywhere and my skin peeled so much it dries! I am disappointed?
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Aurelie R.
Rating: 1 out of 5
following a purchase from 14/02/2022
A customer service unreachable by phone is a shame ..... it does not give a good image at all!
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Sophie P.
Rating: 1 out of 5
following a purchase from 11/02/2022
Very disappointed when we see the products of the body scrub harmful to health. And once again sending and packaging without any entity or interest for the customer. I threw the product without using it.
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Bernadette T.
Rating: 1 out of 5
following a purchase from 13/02/2022
My skin has become very dry, I look twice as wrinkled even though I moisturize my skin well. Red patches appear after using the soap and the so-called gentle scrub has damaged my skin even more. I trusted the reviews I bought but for the moment my skin is worse than before, although I only had a few spots that I wanted to get rid of. If I could have returned your products and gotten a refund I would have done so.
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Gloria G.
Rating: 2 out of 5
following a purchase from 11/02/2022
I like it a lot, my acne is starting to go away but I find that it dries out my skin a lot, I took the cream without oils and the soap, and I have very dry skin that pulls me and a burning sensation
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Émilie P.
Rating: 1 out of 5
following a purchase from 12/02/2022
The pump of the cream without oil does not work, I warn then the sav and they answer me that it makes cut the stem of the pump, except that it does not work tjrs. I will never recommend any product again. Very disappointed
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Tifanie B.
Rating: 1 out of 5
following a purchase from 11/02/2022
I don't know if it's due to the soap or the oil-free cream but it burned under my eyes, patches on my cheeks and spread between my eyebrows. Disappointed because it looked like top products! I am pregnant maybe the products are not suitable for pregnant women because it is the first time that I react like this! The hand cream is still perfect and the smell is really nice I will try again once my pregnancy is over ...
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Laura C.
Rating: 1 out of 5
following a purchase from 11/02/2022
Order paid with 5 euros delivery fee for reception in 48h Order received 10 days later
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Fadwa E.
Rating: 2 out of 5
following a purchase from 11/02/2022
The product removes impurities but dries the skin a lot. Before I always moisturized my skin with almond oil, creams etc, since I use pin up secret to remove impurities the soap dries my skin three times more. 2 stars because it removes impurities.
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Silvana D.
Rating: 2 out of 5
following a purchase from 10/02/2022
Not very happy with the cream I received for the face and dispenser does not work so not easy to get rid of it I am really very disappointed
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Cynthia D.
Rating: 2 out of 5
following a purchase from 03/02/2022
Usually there is no problem! But I was close to canceling my order because the shipping was so long. I was on vacation in France and almost left without having received my order, fortunately it happened the day I was flying!
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Mariana T.
Rating: 1 out of 5
following a purchase from 10/02/2022
I did not receive the order, but please do not contact pin up because a lost or stolen order is not their problem. They have to contact them every week to follow up on the process and the response time is not an issue. Very disappointed.
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Naidat D.
Rating: 1 out of 5
following a purchase from 10/02/2022
I love it too much
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Christelle R.
Rating: 1 out of 5
following a purchase from 09/02/2022
Goat's milk soap at the top and well rated on yuka but the oil free cream to avoid.... It is rated 2/100 on yuka and full of components bad for health (endocrine disruptor and thyroid). It's a shame to advertise such products.
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Katia S.
Rating: 1 out of 5
following a purchase from 09/02/2022
It damaged my skin
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Elif K.
Rating: 1 out of 5
following a purchase from 10/02/2022
All I got were patches on my face. I'm really disappointed.
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Cléodalie D.
Rating: 1 out of 5
following a purchase from 09/02/2022
Customer service not at all commercial. I did not receive my order entirely and the customer service does not want to make any commercial gesture either refunded the missing product or sent back the missing product
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Laury M.
Rating: 1 out of 5
following a purchase from 09/02/2022
Ad parcel delivered 72h after order which is false I received 2 weeks later. Not happy.
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Veronique L.
Rating: 1 out of 5
following a purchase from 08/02/2022
a beautiful site but.....
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Soumia K.
Rating: 1 out of 5
following a purchase from 08/02/2022
Product without effectiveness with a very strong odor at the application
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Lauriane P.
Rating: 1 out of 5
following a purchase from 08/02/2022
Leaves my skin dry No change for my skin .... I regret my purchase
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Cassandra H.
Rating: 2 out of 5
following a purchase from 27/01/2022
Dries out the skin too much
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Aurelia M.
Rating: 1 out of 5
following a purchase from 07/02/2022
No result for me. The cream has a dead skin effect but it's not really our dead skin, it's the cream that does it. Money thrown out the window again... thank you for ruining us by making us believe that it works!
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Mélissa C.
Rating: 1 out of 5
following a purchase from 07/02/2022
In my jar of cream there are brown stains unusable
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Aurélien C.
Rating: 2 out of 5
following a purchase from 06/02/2022
quality product no worries but ..., on my account I see that the order is shipped ok, but after a week the package was still not arrived, so I go to the post office where the package was to arrive, the person asks me the tracking number and tells me that the package was still not taken care of ... finally the package arrived three days after Valentine's Day! really cool!!! and more it's really complicated to reach customer service ... I never had .....
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Anna K.
Rating: 2 out of 5
following a purchase from 10/06/2021
No change
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Alexandra D.
Rating: 2 out of 5
following a purchase from 03/02/2022
Package arrived damaged. Fortunately no breakage concerning my creams
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Céline C.
Rating: 2 out of 5
following a purchase from 06/02/2022
Good quality product but very expensive. I only order when I have a coupon code!
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Fawzia Amel H.
Rating: 2 out of 5
following a purchase from 04/02/2022
They took a long time to ship the order and it was a very stressful experience for me
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