Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 2 stars

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Laura C.
Rating: 1 out of 5
following a purchase from 11/02/2022
Order paid with 5 euros delivery fee for reception in 48h Order received 10 days later
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Fadwa E.
Rating: 2 out of 5
following a purchase from 11/02/2022
The product removes impurities but dries the skin a lot. Before I always moisturized my skin with almond oil, creams etc, since I use pin up secret to remove impurities the soap dries my skin three times more. 2 stars because it removes impurities.
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Silvana D.
Rating: 2 out of 5
following a purchase from 10/02/2022
Not very happy with the cream I received for the face and dispenser does not work so not easy to get rid of it I am really very disappointed
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Cynthia D.
Rating: 2 out of 5
following a purchase from 03/02/2022
Usually there is no problem! But I was close to canceling my order because the shipping was so long. I was on vacation in France and almost left without having received my order, fortunately it happened the day I was flying!
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Mariana T.
Rating: 1 out of 5
following a purchase from 10/02/2022
I did not receive the order, but please do not contact pin up because a lost or stolen order is not their problem. They have to contact them every week to follow up on the process and the response time is not an issue. Very disappointed.
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Naidat D.
Rating: 1 out of 5
following a purchase from 10/02/2022
I love it too much
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Christelle R.
Rating: 1 out of 5
following a purchase from 09/02/2022
Goat's milk soap at the top and well rated on yuka but the oil free cream to avoid.... It is rated 2/100 on yuka and full of components bad for health (endocrine disruptor and thyroid). It's a shame to advertise such products.
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Katia S.
Rating: 1 out of 5
following a purchase from 09/02/2022
It damaged my skin
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Elif K.
Rating: 1 out of 5
following a purchase from 10/02/2022
All I got were patches on my face. I'm really disappointed.
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Cléodalie D.
Rating: 1 out of 5
following a purchase from 09/02/2022
Customer service not at all commercial. I did not receive my order entirely and the customer service does not want to make any commercial gesture either refunded the missing product or sent back the missing product
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Laury M.
Rating: 1 out of 5
following a purchase from 09/02/2022
Ad parcel delivered 72h after order which is false I received 2 weeks later. Not happy.
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Veronique L.
Rating: 1 out of 5
following a purchase from 08/02/2022
a beautiful site but.....
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Soumia K.
Rating: 1 out of 5
following a purchase from 08/02/2022
Product without effectiveness with a very strong odor at the application
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Lauriane P.
Rating: 1 out of 5
following a purchase from 08/02/2022
Leaves my skin dry No change for my skin .... I regret my purchase
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Cassandra H.
Rating: 2 out of 5
following a purchase from 27/01/2022
Dries out the skin too much
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Aurelia M.
Rating: 1 out of 5
following a purchase from 07/02/2022
No result for me. The cream has a dead skin effect but it's not really our dead skin, it's the cream that does it. Money thrown out the window again... thank you for ruining us by making us believe that it works!
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Mélissa C.
Rating: 1 out of 5
following a purchase from 07/02/2022
In my jar of cream there are brown stains unusable
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Aurélien C.
Rating: 2 out of 5
following a purchase from 06/02/2022
quality product no worries but ..., on my account I see that the order is shipped ok, but after a week the package was still not arrived, so I go to the post office where the package was to arrive, the person asks me the tracking number and tells me that the package was still not taken care of ... finally the package arrived three days after Valentine's Day! really cool!!! and more it's really complicated to reach customer service ... I never had .....
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Anna K.
Rating: 2 out of 5
following a purchase from 10/06/2021
No change
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Alexandra D.
Rating: 2 out of 5
following a purchase from 03/02/2022
Package arrived damaged. Fortunately no breakage concerning my creams
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Céline C.
Rating: 2 out of 5
following a purchase from 06/02/2022
Good quality product but very expensive. I only order when I have a coupon code!
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Fawzia Amel H.
Rating: 2 out of 5
following a purchase from 04/02/2022
They took a long time to ship the order and it was a very stressful experience for me
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Sonia H.
Rating: 1 out of 5
following a purchase from 04/02/2022
Disappointed because despite the large order not the brush offered or even the bag
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Cindy C.
Rating: 2 out of 5
following a purchase from 06/02/2022
I haven't tried the products yet, I've been dreaming about it for a long time, I'm disappointed that there is no advice, for example which product to apply first or which one to use ideally with the peel.
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Laura V.
Rating: 1 out of 5
following a purchase from 04/02/2022
Very disappointed for a first order, I received a product eventrer....
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Aurélie D.
Rating: 2 out of 5
following a purchase from 04/02/2022
Delivery too long, a month of waiting. soap not so incredible
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Marianne A.
Rating: 1 out of 5
following a purchase from 06/02/2022
Thanks to the soap I gained even more pimples than before! And when I left it on as a mask, my skin burned. As a result, I have a face with pimples everywhere and a burned skin, totally dry. I strongly advise against it.
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Shaymâa B.
Rating: 1 out of 5
following a purchase from 03/02/2022
I got a ton of pimples !!!!!!!!
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Anais L.
Rating: 1 out of 5
following a purchase from 01/02/2022
Order not received investigation in progress long. I know I will not have my package and no commercial gesture no return no refund proposed for the moment! Me who wanted to order afterwards I would go to the competition .
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Pauline V.
Rating: 2 out of 5
following a purchase from 04/02/2022
I am missing an oil-free cream in my order
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Éloïse H.
Rating: 2 out of 5
following a purchase from 02/02/2022
Very unhappy. Opened box and finger marks in my face cream.
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William B.
Rating: 1 out of 5
following a purchase from 01/02/2022
I have been using Pin Up Secret products for over 3 years and this will be my last order. Decline in quality in all areas.
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Solenn G.
Rating: 1 out of 5
following a purchase from 02/02/2022
Very disappointed, the products are very aggressive when "recommended" for sensitive skin. Even the moisturizers burn the skin.
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Assia D.
Rating: 2 out of 5
following a purchase from 02/02/2022
I really liked the hand cream, but not the soap at all. I got up with it for ten days and as I have acne-prone skin, it got worse and I have lots of other small pimples that hurt like hell, so I'm not at all satisfied with the soap, it made my case worse and it's very expensive.
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Murielle L.
Rating: 2 out of 5
following a purchase from 01/02/2022
Since I started the pin up secret range, I have a very dry face, I am not satisfied
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Flavie Q.
Rating: 2 out of 5
following a purchase from 01/02/2022
I don't find it soothing, on the contrary it stings. And when you look at the description behind it, there is no goat milk!
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Audrey L.
Rating: 1 out of 5
following a purchase from 30/01/2022
The products do not suit me, too aggressive, pimples that appeared.
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Natacha M.
Rating: 1 out of 5
following a purchase from 31/01/2022
Order received very quickly, but the products do not really suit me .... Big patches on the face, dry skin... I am disappointed
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Nadia H.
Rating: 1 out of 5
following a purchase from 21/01/2022
Hello I did not receive the correct product ordered
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Caroline M.
Rating: 2 out of 5
following a purchase from 28/01/2022
Disappointed with the service. I never received an answer to my email regarding a complaint about the shipment.
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