Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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Sonia H.
Rating: 1 out of 5
following a purchase from 04/02/2022
Disappointed because despite the large order not the brush offered or even the bag
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Cindy C.
Rating: 2 out of 5
following a purchase from 06/02/2022
I haven't tried the products yet, I've been dreaming about it for a long time, I'm disappointed that there is no advice, for example which product to apply first or which one to use ideally with the peel.
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Laura V.
Rating: 1 out of 5
following a purchase from 04/02/2022
Very disappointed for a first order, I received a product eventrer....
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Aurélie D.
Rating: 2 out of 5
following a purchase from 04/02/2022
Delivery too long, a month of waiting. soap not so incredible
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Marianne A.
Rating: 1 out of 5
following a purchase from 06/02/2022
Thanks to the soap I gained even more pimples than before! And when I left it on as a mask, my skin burned. As a result, I have a face with pimples everywhere and a burned skin, totally dry. I strongly advise against it.
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Shaymâa B.
Rating: 1 out of 5
following a purchase from 03/02/2022
I got a ton of pimples !!!!!!!!
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Anais L.
Rating: 1 out of 5
following a purchase from 01/02/2022
Order not received investigation in progress long. I know I will not have my package and no commercial gesture no return no refund proposed for the moment! Me who wanted to order afterwards I would go to the competition .
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Pauline V.
Rating: 2 out of 5
following a purchase from 04/02/2022
I am missing an oil-free cream in my order
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Éloïse H.
Rating: 2 out of 5
following a purchase from 02/02/2022
Very unhappy. Opened box and finger marks in my face cream.
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William B.
Rating: 1 out of 5
following a purchase from 01/02/2022
I have been using Pin Up Secret products for over 3 years and this will be my last order. Decline in quality in all areas.
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Solenn G.
Rating: 1 out of 5
following a purchase from 02/02/2022
Very disappointed, the products are very aggressive when "recommended" for sensitive skin. Even the moisturizers burn the skin.
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Assia D.
Rating: 2 out of 5
following a purchase from 02/02/2022
I really liked the hand cream, but not the soap at all. I got up with it for ten days and as I have acne-prone skin, it got worse and I have lots of other small pimples that hurt like hell, so I'm not at all satisfied with the soap, it made my case worse and it's very expensive.
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Murielle L.
Rating: 2 out of 5
following a purchase from 01/02/2022
Since I started the pin up secret range, I have a very dry face, I am not satisfied
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Flavie Q.
Rating: 2 out of 5
following a purchase from 01/02/2022
I don't find it soothing, on the contrary it stings. And when you look at the description behind it, there is no goat milk!
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Audrey L.
Rating: 1 out of 5
following a purchase from 30/01/2022
The products do not suit me, too aggressive, pimples that appeared.
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Natacha M.
Rating: 1 out of 5
following a purchase from 31/01/2022
Order received very quickly, but the products do not really suit me .... Big patches on the face, dry skin... I am disappointed
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Nadia H.
Rating: 1 out of 5
following a purchase from 21/01/2022
Hello I did not receive the correct product ordered
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Caroline M.
Rating: 2 out of 5
following a purchase from 28/01/2022
Disappointed with the service. I never received an answer to my email regarding a complaint about the shipment.
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Ingrid O.
Rating: 1 out of 5
following a purchase from 28/01/2022
Extremely disappointed... my pimples from the past have reappeared and my skin is very dry
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Laura J.
Rating: 1 out of 5
following a purchase from 26/01/2022
Hello, I ordered and paid for 2 precious complexion soaps and 2 precious creams, I only received one of each instead of 2... After sending 2 messages of complaint to the customer service, I still have no answer to this day! Thank you for regularizing this situation as soon as possible and for taking the trouble to answer me! Sincerely Laura JEHANNIN
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Manon I.
Rating: 1 out of 5
following a purchase from 27/01/2022
A real catastrophe. The face burned by the cream, I contact the customer service who confirms that the cream does not have the usual texture and offers to send me a new one but still nothing received...!
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Mélanie L.
Rating: 1 out of 5
following a purchase from 26/01/2022
no products my burn the skin and no feedback from their commercial
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Veronique G.
Rating: 2 out of 5
following a purchase from 26/01/2022
these products do not suit me
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Sophie D.
Rating: 1 out of 5
following a purchase from 27/01/2022
The order was well taken care of and received quickly, but the products I ordered caused me to have burns on my cheeks. It does not suit my skin at all.
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Naima G.
Rating: 1 out of 5
following a purchase from 26/01/2022
Honestly the goat milk cream and soap dried out my face and gave me pimples so I don't recommend it at all.
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Damaris M.
Rating: 1 out of 5
following a purchase from 26/01/2022
Very aggressive soap for the skin. I do not recommend it at all for problem skin... disappointed
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Charlotte M.
Rating: 2 out of 5
following a purchase from 25/01/2022
I really like the products, I had already ordered only this time they sent me products where everything was written in German.
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Edith B.
Rating: 1 out of 5
following a purchase from 26/01/2022
Hello, despite the good comments, and against all expectations, these products (soap and precious cream) have burned my skin ... red skin, which pulls after use. very disappointed. I do not recommend it at all. Otherwise fast service and shipping.
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Rousselot M.
Rating: 2 out of 5
following a purchase from 23/01/2022
Fast shipping but products giving no results except drying or burning the skin
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Irma H.
Rating: 1 out of 5
following a purchase from 22/01/2022
black patches appeared on my face after one week of use, I intend to continue the care until the end
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Laetitia Y.
Rating: 1 out of 5
following a purchase from 19/01/2022
Poor presentation
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Raina S.
Rating: 1 out of 5
following a purchase from 19/01/2022
There was a problem with the address. I cancelled my order but I will be recommending it soon.
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Awa K.
Rating: 1 out of 5
following a purchase from 18/01/2022
I did not receive my package
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Emma B.
Rating: 1 out of 5
following a purchase from 17/01/2022
Very disappointed. Lack of precision on the type of skin which are adapted or not for these products. The soap and the cream dry my skin too much. After using them, my skin is grainy...
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Yosr O.
Rating: 1 out of 5
following a purchase from 17/01/2022
I took the peel and it does absolutely nothing of what it promises. It's a scrub, it's not even a peel
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Nelly P.
Rating: 2 out of 5
following a purchase from 17/01/2022
I love your products but the last order I received the pump for my oil free cream is not working.
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Eurose I.
Rating: 2 out of 5
following a purchase from 18/01/2022
Hello, I don't see the result yet, I'm even afraid that it gives me more pimples...
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Magdalena A.
Rating: 1 out of 5
following a purchase from 16/01/2022
I am not satisfied with the product very disappointed
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Salome V.
Rating: 1 out of 5
following a purchase from 16/01/2022
The product gives me even more pimples
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Sandrine G.
Rating: 1 out of 5
following a purchase from 15/01/2022
Creams not conform to those I usually buy! Very disappointed
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