Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews
5 65,5k 81% 4 9 496 12% 3 2 455 3% 2 1 302 2% 1 2 599 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 2 stars

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Kelly V.
Rating: 1 out of 5
following a purchase from 05/01/2022
For someone who has extremely fragile skin like me, I would not recommend it because I had a soap reaction. I had a big allergy
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Sabrina H.
Rating: 2 out of 5
following a purchase from 07/01/2022
I don't find it so efficient and I find it expensive
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Nadiége D.
Rating: 1 out of 5
following a purchase from 06/01/2022
Very expensive for a soap that brings nothing. Sensation of not cleansed skin then very dry. Rash after 3 days of use. Very disappointed feeling of having been tricked
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Mallet M.
Rating: 1 out of 5
following a purchase from 06/01/2022
Very disappointed, because I ordered only one product, and I had two withdrawals on my bank account!
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Samantha T.
Rating: 2 out of 5
following a purchase from 05/01/2022
My order was charged twice, 2 days apart. As a precaution I preferred to block my credit card, which cost me bank fees to make a new card. You reimbursed me without any problem, but it still cost me the bank fees. I don't know if I will order again.
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Melina C.
Rating: 1 out of 5
following a purchase from 05/01/2022
Charge twice the amount of the order! Message sent to customer service but no answer!
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Emmnuelle H.
Rating: 1 out of 5
following a purchase from 05/01/2022
The sample was taken twice. The 2 creams were opened and had dried. Mail sent but no answer from you. I am very disappointed with my order
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Guyader G.
Rating: 2 out of 5
following a purchase from 04/01/2022
I place an order and I am debited twice the amount on my account and 15 days later still no news. It's a shame because the products are really great.
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Karima K.
Rating: 2 out of 5
following a purchase from 05/01/2022
I am waiting to see the effects of the products I ordered. As for my experience, VERY DISAPPOINTED!!! My order was debited twice on my account without being informed by the customer service. It was me who contacted them who told me that a technical problem was in progress! It would have been judicious in a concern of transparency and customer satisfaction to inform us where else. Instead of leaving your customers in the worry! 1st order and last one with you!
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Anne laure H.
Rating: 2 out of 5
following a purchase from 03/01/2022
A little disappointed n have a lot of redness
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Nadège G.
Rating: 2 out of 5
following a purchase from 03/01/2022
The scent of the soap is too strong and the main ingredient is not goat milk !
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Sophie W.
Rating: 1 out of 5
following a purchase from 18/12/2021
Hello. I bought your soap and the prestigious cream for Christmas. When I use the soap as a mask, very quickly, I feel that it heats up and stings and I am red when I take it off. If I put the cream directly after, it stings horribly. I am therefore disappointed, I thought that these products were suitable for all types of skin but apparently not, I continue to use the soap but only as a soap and not as a mask but for the moment no change on my skin, still some imperfections, far from the promises announced!
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Aurelie B.
Rating: 1 out of 5
following a purchase from 30/12/2021
I am disappointed with the products... After two uses of the soap and the oil-free cream, red and very dry patches appeared on my face...
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Mélanie B.
Rating: 1 out of 5
following a purchase from 30/12/2021
I was charged twice for my order... After sending the proof, I'm still waiting for the refund! Apart from that, satisfied with the products but not sure to recommend them
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Jurado E.
Rating: 1 out of 5
following a purchase from 25/12/2021
I ordered the range for the face indeed the price is interesting but I understand with each use the following day I get up I have buttons everywhere on the face.
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Rissel S.
Rating: 1 out of 5
following a purchase from 28/12/2021
Good evening Happy New Year to you. Concerning the delivery 🚚 it is very fast. By cons false advertising. The girl she well specified that the delivery and free with 2 products offered (bag in my opinion) with the Promo code Romi The delivery was paid and without the items offered
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Emilie M.
Rating: 1 out of 5
following a purchase from 29/12/2021
I have even more pimples than before. Bad product served by lying influencers.
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Kandia D.
Rating: 1 out of 5
following a purchase from 25/12/2021
Not received the right products
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Anaël B.
Rating: 2 out of 5
following a purchase from 26/12/2021
I find it unfortunate that I paid so much for a product and that upon its arrival the customs claimed me 60€ more.
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Alexandrina L.
Rating: 1 out of 5
following a purchase from 27/12/2021
Not serious
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Diane G.
Rating: 2 out of 5
following a purchase from 27/12/2021
Hello. Effective products for the skin with problems but really too expensive! A soap has 26 euros while we can find soaps with goat's milk for less than that in pharmacy or organic store. It's a pity that the prices are so high, I think that people would take them more easily if they were accessible to everyone.
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Ludivine C.
Rating: 1 out of 5
following a purchase from 25/12/2021
Order received very very late without excuse really disappointed
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Charlene G.
Rating: 1 out of 5
following a purchase from 25/12/2021
They forgot a product and they redirect me to the post office which can't do anything...
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Vanessa P.
Rating: 1 out of 5
following a purchase from 25/12/2021
Sending the wrong item and customer service not responding
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Maria H.
Rating: 1 out of 5
following a purchase from 21/12/2021
Too aggressive for my skin I don't use it anymore... I opted for a soap and its snail creams for wrinkles and marks...
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Marie A.
Rating: 1 out of 5
following a purchase from 21/12/2021
At the moment I have very dry skin since I started using it and I have small red patches that appear ....
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Emilie D.
Rating: 1 out of 5
following a purchase from 21/12/2021
Cream dries the skin too much, not at all pleasant to put on, unpleasant smell
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Elodie G.
Rating: 1 out of 5
following a purchase from 21/12/2021
A lot of advertising for products that are not worth it. My skin is burnt and my acne has gotten worse. I don't recommend this product at all and am angry at myself for buying it. These products are just marketing, done by instagrammers.
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Laurane D.
Rating: 1 out of 5
following a purchase from 21/12/2021
Hello, I am disappointed, since I have been using your products, I have more and more imperfections on my face. I think that your products do not work with my skin type.
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Meghane P.
Rating: 1 out of 5
following a purchase from 19/12/2021
The jar of cream arrived with dry residue all over the inside of the lid and on top of the cream! Disappointing especially for the quality / price ratio. Nothing to say about the soaps that arrived in good condition.
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Pauline T.
Rating: 2 out of 5
following a purchase from 20/12/2021
I have for several days a burning sensation when I applied the precious cream... I have atopic skin, sensitive skin with eczema tendencies I do not recommend the cream even if according to the site it is adapted otherwise the goat milk soap and the gentle exfoliating care I have not much to say no change on my skin.
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Laura S.
Rating: 1 out of 5
following a purchase from 18/12/2021
Very disappointed, a strong smell and not good. Not possible to use it
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Cynthia G.
Rating: 1 out of 5
following a purchase from 18/12/2021
Big red plate appeared Questioning on components by message no news
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Cyrielle G.
Rating: 1 out of 5
following a purchase from 19/12/2021
After a week and a half no difference on my skin
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Naima B.
Rating: 1 out of 5
following a purchase from 18/12/2021
The texture of Gommage has changed and so has the soap
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Cecile T.
Rating: 2 out of 5
following a purchase from 15/12/2021
Ordered to the wrong relay point at the other end of France. The package was supposed to be called back quickly but no news. I have not received my order for December 15.
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Virginie B.
Rating: 1 out of 5
following a purchase from 29/11/2021
I did not receive the right products. I had to waste my time at the post office to return the wrong products. Once the products were received by pin-up the right products were sent to me but not received in time for my Christmas gifts. I regret that I did not receive a commercial gesture.
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Ahmed F.
Rating: 1 out of 5
following a purchase from 15/12/2021
I did not receive my package and the explanations are not clear
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Aminata O.
Rating: 1 out of 5
following a purchase from 16/12/2021
This product gave me a lot of pimples, a kind of allergy.
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Kristel E.
Rating: 2 out of 5
following a purchase from 08/12/2021
Just a little disappointed my cream ran and very dirty, I dare not use it.
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