The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Very bad experience because I never received my package. Colissimo is very bad in delivery my package appears given in the box I did the tour of my neighbors and I never received it. I have complained to the post office but no one cares. It's the postman's word and I have no recourse and I paid for a care that I never received. I am disgusted
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Anthony J.
Rating: 2 out of 5
following a purchase from 12/12/2021
I ordered two facial packs for 274 € I was missing the two brushes so I called customer service and I still have no news from them unacceptable given the price of the products
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Sylvie B.
Rating: 1 out of 5
following a purchase from 12/12/2021
The perfect soap when the peeling is a scam
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Tiphaine H.
Rating: 1 out of 5
following a purchase from 11/12/2021
Not suitable for my skin, the cream burned my skin after the second use. Thanks anyway ☺️
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Laurie J.
Rating: 1 out of 5
following a purchase from 16/11/2021
Never order on this site!.big scam I ordered on November 16 it is December 24 I still have not received anything and customer service does nothing. They say they can't find my address.
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Jennifer O.
Rating: 1 out of 5
following a purchase from 10/12/2021
Missing items
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Priscillia R.
Rating: 1 out of 5
following a purchase from 08/12/2021
Horrible I have the face burned of the large plates and buttons !!!! To be avoided
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Marie sabrina D.
Rating: 2 out of 5
following a purchase from 08/12/2021
Unfortunately my daughter had an allergy
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francoise P.
Rating: 2 out of 5
following a purchase from 07/12/2021
too recent to evaluate
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Zaessinger S.
Rating: 1 out of 5
following a purchase from 06/12/2021
Disappointed with the toxic products of the product purchased and the response of the customer service
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Julie R.
Rating: 1 out of 5
following a purchase from 07/12/2021
Package received in bad condition the cream was damaged
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Audrey S.
Rating: 1 out of 5
following a purchase from 23/11/2021
Products full of endocrine disruptors. To be avoided.
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Alexandra A.
Rating: 2 out of 5
following a purchase from 04/12/2021
My opinion is very divided, I've been testing the products for a week now and they have completely stripped my skin of its natural oils and caused the appearance of large red patches.
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Ingrid D.
Rating: 2 out of 5
following a purchase from 05/12/2021
Box that is not a box only items, disappointed! I didn't even get the kit.
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Marjorie Q.
Rating: 2 out of 5
following a purchase from 27/11/2021
The packaging of the package remained to be desired given the price of the products it is exaggerated! The products are directly put in the box even no protective box just plastic that does not protect 0as at all because I have products that arrived with the packaging all crushed, fortunately it did not break the products!
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Océane C.
Rating: 1 out of 5
following a purchase from 28/11/2021
Package never received. I contacted customer service 2 weeks ago to report it, I was simply told to "wait" without any compensation proposal ... !
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Marie L.
Rating: 1 out of 5
following a purchase from 24/11/2021
When I went to the post office to pick up my package, they gave me another package with bottles of wine, mislabelled. A real circus
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Valérie G.
Rating: 1 out of 5
following a purchase from 30/11/2021
I ordered a boxed set for Christmas. My order arrived without the boxed set...the products were wrapped in bubble wrap one by one and put in the shipping box...it looks like a boxed set. I am disappointed with this order.
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Deborah M.
Rating: 2 out of 5
following a purchase from 01/12/2021
Problem with the order ... reception not very fast
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Stéphanie C.
Rating: 2 out of 5
following a purchase from 27/11/2021
I am not satisfied with the soap and the cream. These products are supposedly beneficial for skin problems (eczema, psoriasis, etc.), but I feel a lot of tingling and burning on my face after application.
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Rossana C.
Rating: 1 out of 5
following a purchase from 25/11/2021
I am very disappointed that I did not receive my full order. I wanted to test your products for the first time and I am really confused.
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linda H.
Rating: 1 out of 5
following a purchase from 27/11/2021
The product I received does not correspond to my order. Please come back to me as soon as possible to find a solution (refund or return of the real product).
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Sandrine A.
Rating: 2 out of 5
following a purchase from 30/11/2021
Quite disappointed by the packaging it is question at the order of a box. Wrong, the products arrive in bulk in a package.
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dominique S.
Rating: 1 out of 5
following a purchase from 28/11/2021
I have ordered gift boxes and have received them in a cardboard box. I am very much looking forward to the boxes for Christmas.
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corinne C.
Rating: 1 out of 5
following a purchase from 30/11/2021
My opinion it's a shame I sent you an email you never answered me. you send a box without box the shame for me to offer the package without box just a cardboard box.
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Mathilde V.
Rating: 1 out of 5
following a purchase from 27/11/2021
For the price, I'm really disappointed... and you don't even make a difference for skin types... Surprising for this price...
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Isaure G.
Rating: 2 out of 5
following a purchase from 26/11/2021
Package received in a box and bubble wrap. The pretty Pin up secret box that we see on the site is non-existent. No invoice inside; no explanatory note on the products. I received a product in addition, as there is nothing written on it I had to search on the internet to know what it was. So rather disappointed with the "neat" packaging
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Orianne B.
Rating: 1 out of 5
following a purchase from 28/11/2021
I ordered a gentle exfoliating treatment, which was open in the box, so the treatment had leaked into the box, not great.
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Sabrina B.
Rating: 1 out of 5
following a purchase from 28/11/2021
It does not suit my skin at all, although it is recommended for acne-prone skin. After 3 days of use I got an inflammation on my face, blistered everywhere, I had to go to the doctor to get a cream and antihistamines.
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catherine V.
Rating: 1 out of 5
following a purchase from 27/11/2021
Jen never received my order
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Karine B.
Rating: 2 out of 5
following a purchase from 26/11/2021
Bought 2 boxes during black Friday and received them in bulk in a box with bubble wrap, too bad there was no nicer packaging for a box.
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Maurine C.
Rating: 2 out of 5
following a purchase from 26/11/2021
Product good Service after belly null I did not receive the right products I asked to exchange them I have not been answered for well 4 months
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Fadila M.
Rating: 1 out of 5
following a purchase from 25/11/2021
I received the open scrub that spilled on the other product I sent an email to report it still no return it's been a week!
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Lindsay C.
Rating: 2 out of 5
following a purchase from 20/11/2021
I'm not very happy because my gentle exfoliating treatment arrived with some of the oil in my package.
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Julie C.
Rating: 1 out of 5
following a purchase from 24/11/2021
Too disappointed my pump bottle doesn't work and the brand offers me absolutely nothing!!!! 😕
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Vanessa D.
Rating: 2 out of 5
following a purchase from 17/10/2021
It's been a month and I still haven't received my package.
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Mickael S.
Rating: 1 out of 5
following a purchase from 22/11/2021
Your products don't work, it's all crap, but I guess you won't publish it on your website to avoid a bad image
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Marion F.
Rating: 1 out of 5
following a purchase from 22/11/2021
Product forbidden for pregnant women and not precise on the site the composition is not clear enough either!
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CECILE P.
Rating: 2 out of 5
following a purchase from 20/11/2021
Very disappointed, 2 boxes received, but products delivered in bulk, with an open bottle, I'm still waiting for a response to my complaint
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sandra M.
Rating: 1 out of 5
following a purchase from 21/11/2021
I received my order and it was filled with blood !!!!!!! and moreover when I send an email to complain which is normal I am offered a commercial gesture of 50% on an item on my next order lol!!! really professional. I'm not ready to recommend
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