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S
Rating: 2 out of 5
Quite disappointed by the packaging it is question at the order of a box. Wrong, the products arrive in bulk in a package.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1 and 2 stars
Reset filtersD
Rating: 1 out of 5
I have ordered gift boxes and have received them in a cardboard box. I am very much looking forward to the boxes for Christmas.
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C
Rating: 1 out of 5
My opinion it's a shame I sent you an email you never answered me. you send a box without box the shame for me to offer the package without box just a cardboard box.
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M
Rating: 1 out of 5
For the price, I'm really disappointed... and you don't even make a difference for skin types... Surprising for this price...
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I
Rating: 2 out of 5
Package received in a box and bubble wrap. The pretty Pin up secret box that we see on the site is non-existent. No invoice inside; no explanatory note on the products. I received a product in addition, as there is nothing written on it I had to search on the internet to know what it was. So rather disappointed with the "neat" packaging
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O
Rating: 1 out of 5
I ordered a gentle exfoliating treatment, which was open in the box, so the treatment had leaked into the box, not great.
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S
Rating: 1 out of 5
It does not suit my skin at all, although it is recommended for acne-prone skin. After 3 days of use I got an inflammation on my face, blistered everywhere, I had to go to the doctor to get a cream and antihistamines.
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C
Rating: 1 out of 5
Jen never received my order
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K
Rating: 2 out of 5
Bought 2 boxes during black Friday and received them in bulk in a box with bubble wrap, too bad there was no nicer packaging for a box.
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M
Rating: 2 out of 5
Product good Service after belly null I did not receive the right products I asked to exchange them I have not been answered for well 4 months
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F
Rating: 1 out of 5
I received the open scrub that spilled on the other product I sent an email to report it still no return it's been a week!
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L
Rating: 2 out of 5
I'm not very happy because my gentle exfoliating treatment arrived with some of the oil in my package.
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J
Rating: 1 out of 5
Too disappointed my pump bottle doesn't work and the brand offers me absolutely nothing!!!! 😕
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V
Rating: 2 out of 5
It's been a month and I still haven't received my package.
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M
Rating: 1 out of 5
Your products don't work, it's all crap, but I guess you won't publish it on your website to avoid a bad image
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M
Rating: 1 out of 5
Product forbidden for pregnant women and not precise on the site the composition is not clear enough either!
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C
Rating: 2 out of 5
Very disappointed, 2 boxes received, but products delivered in bulk, with an open bottle, I'm still waiting for a response to my complaint
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S
Rating: 1 out of 5
I received my order and it was filled with blood !!!!!!! and moreover when I send an email to complain which is normal I am offered a commercial gesture of 50% on an item on my next order lol!!! really professional. I'm not ready to recommend
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A
Rating: 2 out of 5
The products sting the skin. I'm afraid of allergies so I don't use them. And considering the price, I'm disappointed...
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I
Rating: 2 out of 5
Given the cost of the products, it would have been obvious to send the product box in a packaging other than a damaged cardboard box with the bulk products inside, especially since the box is to be offered. Very very limited, I would even say petty.
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F
Rating: 1 out of 5
Bad delivery service I ordered several times from you and I was never satisfied with the delivery except for one time before the first order where I was delivered to my home and the other times to relay points that I never asked for and the worst is the last order where they delivered me 35 minutes from my home a hibte of pkus when I contacted your service they told me that the delivery will be at my expense so I asked for the cancellation of my order
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V
Rating: 2 out of 5
Product shortage, delivery delay
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L
Rating: 1 out of 5
I'm very pleased with the service and the quality of the product. I've been using it for a long time now and it is very good.
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A
Rating: 1 out of 5
After having bought the complete range of a rather consequent value for a Christmas gift I was very disappointed by the packaging! A card with bubble wrap which is not called "a box".
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S
Rating: 2 out of 5
I did not receive my package.
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E
Rating: 2 out of 5
The gift I chose was not in the package and the bottle of gentle exfoliating skin care was open and leaked slightly. I sent an email following receipt of my order but have not heard back to date. I am rather disappointed even if the products are of good quality
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I
Rating: 2 out of 5
I feel like it dries my skin... too bad
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N
Rating: 2 out of 5
I placed a first order and my package was empty but the customer service department sent me back my product quickly enough. However no commercial gesture was made for the inconvenience.
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A
Rating: 1 out of 5
After only 1 week of use, my skin is grainy and has more pimples than before. I am really disappointed with the soap and the publicity around it.
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M
Rating: 2 out of 5
I have received the order and I am very pleased with the service.
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N
Rating: 2 out of 5
Hello, I am disappointed because unfortunately I did not receive my package. Sincerely
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P
Rating: 1 out of 5
Very drying for dry and blemished skin, for the moment no visible results
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M
Rating: 1 out of 5
I am very disappointed with this product so expensive and that serves no purpose dried my skin c a normal soap or what neither less nor more is a scam I regret to have bought it at that price
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A
Rating: 2 out of 5
Problem with the oil-free cream or the pressure does not work properly to dispense the product
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F
Rating: 1 out of 5
The products dry out my skin a lot! I don't recommend!!!
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S
Rating: 1 out of 5
A sudden outbreak of pimples after a week of use, not very moisturizing either
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S
Rating: 2 out of 5
I think the product should still be good but then the packaging leaves a lot to be desired, I can't offer it as is, the label is completely off... I'm disappointed compared to my first order
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M
Rating: 2 out of 5
I have received my order and I am very pleased with the service.
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M
Rating: 1 out of 5
Delivery time extended by 8 days, no communication with the after sales service
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D
Rating: 2 out of 5
I am extremely disappointed with my last order because the precious cream turned out to be the first time this has happened to me and I had to throw my cream in the bin
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