Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 2 stars

Reset filters
A
Aurelie M.
Rating: 2 out of 5
following a purchase from 19/11/2021
The products sting the skin. I'm afraid of allergies so I don't use them. And considering the price, I'm disappointed...
Translated reviews
I
Isabelle M.
Rating: 2 out of 5
following a purchase from 20/11/2021
Given the cost of the products, it would have been obvious to send the product box in a packaging other than a damaged cardboard box with the bulk products inside, especially since the box is to be offered. Very very limited, I would even say petty.
Translated reviews
F
Fatima H.
Rating: 1 out of 5
following a purchase from 19/11/2021
Bad delivery service I ordered several times from you and I was never satisfied with the delivery except for one time before the first order where I was delivered to my home and the other times to relay points that I never asked for and the worst is the last order where they delivered me 35 minutes from my home a hibte of pkus when I contacted your service they told me that the delivery will be at my expense so I asked for the cancellation of my order
Translated reviews
V
Victoria S.
Rating: 2 out of 5
following a purchase from 18/11/2021
Product shortage, delivery delay
Translated reviews
L
Lo giudice M.
Rating: 1 out of 5
following a purchase from 27/10/2021
I'm very pleased with the service and the quality of the product. I've been using it for a long time now and it is very good.
Translated reviews
A
Audrey N.
Rating: 1 out of 5
following a purchase from 17/11/2021
After having bought the complete range of a rather consequent value for a Christmas gift I was very disappointed by the packaging! A card with bubble wrap which is not called "a box".
Translated reviews
S
Selma Y.
Rating: 2 out of 5
following a purchase from 17/11/2021
I did not receive my package.
Translated reviews
E
Estelle C.
Rating: 2 out of 5
following a purchase from 31/10/2021
The gift I chose was not in the package and the bottle of gentle exfoliating skin care was open and leaked slightly. I sent an email following receipt of my order but have not heard back to date. I am rather disappointed even if the products are of good quality
Translated reviews
I
Inès K.
Rating: 2 out of 5
following a purchase from 14/11/2021
I feel like it dries my skin... too bad
Translated reviews
N
Nana S.
Rating: 2 out of 5
following a purchase from 14/11/2021
I placed a first order and my package was empty but the customer service department sent me back my product quickly enough. However no commercial gesture was made for the inconvenience.
Translated reviews
A
Axelle L.
Rating: 1 out of 5
following a purchase from 11/11/2021
After only 1 week of use, my skin is grainy and has more pimples than before. I am really disappointed with the soap and the publicity around it.
Translated reviews
M
Malika B.
Rating: 2 out of 5
following a purchase from 07/11/2021
I have received the order and I am very pleased with the service.
Translated reviews
N
Nathalie R.
Rating: 2 out of 5
following a purchase from 08/11/2021
Hello, I am disappointed because unfortunately I did not receive my package. Sincerely
Translated reviews
P
Priscillia S.
Rating: 1 out of 5
following a purchase from 07/11/2021
Very drying for dry and blemished skin, for the moment no visible results
Translated reviews
M
Malika T.
Rating: 1 out of 5
following a purchase from 11/11/2021
I am very disappointed with this product so expensive and that serves no purpose dried my skin c a normal soap or what neither less nor more is a scam I regret to have bought it at that price
Translated reviews
A
Aurore P.
Rating: 2 out of 5
following a purchase from 10/11/2021
Problem with the oil-free cream or the pressure does not work properly to dispense the product
Translated reviews
F
Funda M.
Rating: 1 out of 5
following a purchase from 09/11/2021
The products dry out my skin a lot! I don't recommend!!!
Translated reviews
S
sabrine B.
Rating: 1 out of 5
following a purchase from 09/11/2021
A sudden outbreak of pimples after a week of use, not very moisturizing either
Translated reviews
S
Solene G.
Rating: 2 out of 5
following a purchase from 02/11/2021
I think the product should still be good but then the packaging leaves a lot to be desired, I can't offer it as is, the label is completely off... I'm disappointed compared to my first order
Translated reviews
M
Majda B.
Rating: 2 out of 5
following a purchase from 03/11/2021
I have received my order and I am very pleased with the service.
Translated reviews
M
Marine V.
Rating: 1 out of 5
following a purchase from 03/11/2021
Delivery time extended by 8 days, no communication with the after sales service
Translated reviews
D
Daiba S.
Rating: 2 out of 5
following a purchase from 01/11/2021
I am extremely disappointed with my last order because the precious cream turned out to be the first time this has happened to me and I had to throw my cream in the bin
Translated reviews
M
Maguy O.
Rating: 1 out of 5
following a purchase from 26/07/2021
Why at each purchase you ask for the mail I am registered with you I will buy
Translated reviews
C
Celine L.
Rating: 1 out of 5
following a purchase from 02/11/2021
I have tried pin UP for 1 week and my skin has been irritated since then on my face and I feel tingling when I apply it.
Translated reviews
G
Gladis O.
Rating: 1 out of 5
following a purchase from 31/10/2021
The order arrived very late and I will not be ordering again.
Translated reviews
A
akila H.
Rating: 2 out of 5
following a purchase from 30/10/2021
I always have a doubt about the effectiveness of his products there soap is good but the peeling I am very disappointed
Translated reviews
J
Jessica L.
Rating: 2 out of 5
following a purchase from 01/11/2021
Certainly a very good product, but not for my skin which dried out on the chin and cheeks plus pimples in short it was not the right product for my skin.
Translated reviews
L
Lindsay V.
Rating: 2 out of 5
following a purchase from 01/11/2021
Hi, usually I am delighted with Pin up secret but in this case I am disappointed with the service. Ordered on November 2 and received only on the 12th, upon receipt of the package, the exfoliating treatment had leaked.
Translated reviews
M
Maeva A.
Rating: 1 out of 5
following a purchase from 01/11/2021
I did not receive the expected order. I had put together a box myself with a goat's milk, an oil-free cream and a smooth cream. I received two goat's milk soaps & a goat's milk scrub. I hope my order will be rectified.
Translated reviews
M
Murie E.
Rating: 2 out of 5
following a purchase from 31/10/2021
A lot of advertising for poor quality. An after-sales service that is not very explicit. The smell of the products is not pleasant. The products leave a dry skin, the day cream is sticky and the mask causes unpleasant tingling for the skin to the point of being forced to remove it for fear of being burned. The only positive point is the packaging.
Translated reviews
J
Jennifer A.
Rating: 1 out of 5
following a purchase from 01/11/2021
The soap and cream burns the skin and the peeling is useless as soon as you spread it, it already makes clumps in your fingers.
Translated reviews
A
Aurélie G.
Rating: 2 out of 5
following a purchase from 02/11/2021
After 5 days of use I have more pimples than before
Translated reviews
E
Emilie G.
Rating: 2 out of 5
following a purchase from 01/11/2021
Hello, I am disappointed with the products I bought. The smell of the goat milk soap is really too strong and not natural ... Moreover, following the use of this first week: red patches appeared on my face and my skin is even drier than before using the products.
Translated reviews
N
NAOMI F.
Rating: 1 out of 5
following a purchase from 29/10/2021
Ultra drying soap irritating I had more pimples/dry patches than new acne pimples and god knows I don't have fragile skin. 26€ in the trash! Disappointing! I'm sorry, I don't like to put negative comments in general, but this one seemed necessary
Translated reviews
J
Joel Patrick I.
Rating: 1 out of 5
following a purchase from 28/10/2021
It's been over a week since I ordered and so far I haven't received my order and I'm not getting any updates on the delivery status. I am very disappointed!
Translated reviews
S
Sophie P.
Rating: 2 out of 5
following a purchase from 27/10/2021
I have to say that I am very pleased with the quality of the product and the service I received.
Translated reviews
S
Sarah B.
Rating: 1 out of 5
following a purchase from 27/10/2021
Catastrophic! I don't recommend it at all! I still haven't received my package after 15 days of ordering. The delivery tracking indicates that the delivery man came but that I was absent. But I was at home at the time indicated, no delivery man showed up, no notice was left in my mailbox. Pinup asks me to pay a second time my shipping costs if I want to receive my package! I am still waiting for a refund for my undelivered order. First disastrous experience. I will not recommend this site again.
Translated reviews
S
SANDRINE M.
Rating: 1 out of 5
following a purchase from 27/10/2021
Did not receive the products ordered and had a hard time getting the right products
Translated reviews
U
URVOY S.
Rating: 2 out of 5
following a purchase from 26/10/2021
I placed an order this summer 2021 and the Precious Cream became grainy disappointed Cordially Sophie
Translated reviews
C
Chantal P.
Rating: 1 out of 5
following a purchase from 25/10/2021
The oil-free cream contains 3 endocrine disruptors which makes it very harmful.
Translated reviews