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M
Rating: 1 out of 5
Why at each purchase you ask for the mail I am registered with you I will buy
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1 and 2 stars
Reset filtersC
Rating: 1 out of 5
I have tried pin UP for 1 week and my skin has been irritated since then on my face and I feel tingling when I apply it.
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G
Rating: 1 out of 5
The order arrived very late and I will not be ordering again.
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A
Rating: 2 out of 5
I always have a doubt about the effectiveness of his products there soap is good but the peeling I am very disappointed
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J
Rating: 2 out of 5
Certainly a very good product, but not for my skin which dried out on the chin and cheeks plus pimples in short it was not the right product for my skin.
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L
Rating: 2 out of 5
Hi, usually I am delighted with Pin up secret but in this case I am disappointed with the service. Ordered on November 2 and received only on the 12th, upon receipt of the package, the exfoliating treatment had leaked.
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M
Rating: 1 out of 5
I did not receive the expected order. I had put together a box myself with a goat's milk, an oil-free cream and a smooth cream. I received two goat's milk soaps & a goat's milk scrub. I hope my order will be rectified.
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M
Rating: 2 out of 5
A lot of advertising for poor quality. An after-sales service that is not very explicit. The smell of the products is not pleasant. The products leave a dry skin, the day cream is sticky and the mask causes unpleasant tingling for the skin to the point of being forced to remove it for fear of being burned. The only positive point is the packaging.
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J
Rating: 1 out of 5
The soap and cream burns the skin and the peeling is useless as soon as you spread it, it already makes clumps in your fingers.
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A
Rating: 2 out of 5
After 5 days of use I have more pimples than before
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E
Rating: 2 out of 5
Hello, I am disappointed with the products I bought. The smell of the goat milk soap is really too strong and not natural ... Moreover, following the use of this first week: red patches appeared on my face and my skin is even drier than before using the products.
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N
Rating: 1 out of 5
Ultra drying soap irritating I had more pimples/dry patches than new acne pimples and god knows I don't have fragile skin. 26€ in the trash! Disappointing! I'm sorry, I don't like to put negative comments in general, but this one seemed necessary
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J
Rating: 1 out of 5
It's been over a week since I ordered and so far I haven't received my order and I'm not getting any updates on the delivery status. I am very disappointed!
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S
Rating: 2 out of 5
I have to say that I am very pleased with the quality of the product and the service I received.
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S
Rating: 1 out of 5
Catastrophic! I don't recommend it at all! I still haven't received my package after 15 days of ordering. The delivery tracking indicates that the delivery man came but that I was absent. But I was at home at the time indicated, no delivery man showed up, no notice was left in my mailbox. Pinup asks me to pay a second time my shipping costs if I want to receive my package! I am still waiting for a refund for my undelivered order. First disastrous experience. I will not recommend this site again.
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S
Rating: 1 out of 5
Did not receive the products ordered and had a hard time getting the right products
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U
Rating: 2 out of 5
I placed an order this summer 2021 and the Precious Cream became grainy disappointed Cordially Sophie
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C
Rating: 1 out of 5
The oil-free cream contains 3 endocrine disruptors which makes it very harmful.
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F
Rating: 2 out of 5
Disappointed with the after-sales service following ax1 order error
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S
Rating: 1 out of 5
The payment was taken from me twice.
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G
Rating: 1 out of 5
I did not receive my order which should have been delivered on 28.10.21 and I am asked to wait until 21 November to receive a replacement package.
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M
Rating: 1 out of 5
I'm a very lucky man. I've never had a problem with my hair, but I'm sure it will be fine.
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S
Rating: 1 out of 5
Customer service unfavourable advice
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T
Rating: 1 out of 5
Disappointed the delivery time was not respected and when the package was no message indicating that my package was available
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E
Rating: 1 out of 5
I haven't tested the products yet, but the delivery packaging is not great at all!
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P
Rating: 1 out of 5
I still haven't received my order. First time this has happened I am a little disappointed!
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C
Rating: 1 out of 5
RS
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E
Rating: 1 out of 5
I am used to ordering on pin up secret because the products are top! However my order did not go well at all long account to be debited but my order was not validated so I had to relaunch the customer service several times to end that the problem is settled without having any commercial gesture from them c disappointing.
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M
Rating: 2 out of 5
I received the broken soap....
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S
Rating: 2 out of 5
Expensive for a soap that for the moment I do not see anything special
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F
Rating: 1 out of 5
I scanned the product with Yuka results 0%,!!! I let you imagine my disappointment 😞 I would have preferred not to put any stars!
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L
Rating: 2 out of 5
I have sensitive skin and the products sting. Long delivery time.
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A
Rating: 1 out of 5
Disappointed with the customer service
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C
Rating: 2 out of 5
For linstan no change on my skin a little disappointed
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V
Rating: 1 out of 5
I am disappointed I received a peel instead of a day cream. I was not offered an exchange but a 50% off coupon code which I am still waiting for
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L
Rating: 1 out of 5
Very poor quality product, dry, irritated skin. I do not recommend it at all!
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R
Rating: 1 out of 5
Product not received Empty parcel upon receipt
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N
Rating: 1 out of 5
I order the same soap every month and twice the delivery time was delayed because of "a technical problem".
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J
Rating: 2 out of 5
I tested the precious cream I don't like the feeling after I put it on my face, I still have blemishes on my face, I find the range expensive. I wonder if this range is made for my skin. The box is very nice, but considering the price it would have been nice to include a soap box.
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M
Rating: 2 out of 5
So I've been testing the products for 15 days. I bought the soap, the scrub and the cream. The soap is sumpa and the smell is pleasant... The scrub top And the cream I can not use the bottle is broken. For the after-sales service they are not very pleasant.
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