Customer reviews of Pinup Secret

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Fanny G.

Rating: 2 out of 5

Published on 07/11/2021 à 21h55 following a purchase from 25/10/2021

Disappointed with the after-sales service following ax1 order error

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Suzy D.

Rating: 1 out of 5

Published on 07/11/2021 à 18h12 following a purchase from 25/10/2021

The payment was taken from me twice.

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Giuseppina C.

Rating: 1 out of 5

Published on 07/11/2021 à 13h50 following a purchase from 26/10/2021

I did not receive my order which should have been delivered on 28.10.21 and I am asked to wait until 21 November to receive a replacement package.

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Myriam M.

Rating: 1 out of 5

Published on 06/11/2021 à 14h27 following a purchase from 25/10/2021

I'm a very lucky man. I've never had a problem with my hair, but I'm sure it will be fine.

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Sabine Y.

Rating: 1 out of 5

Published on 04/11/2021 à 10h08 following a purchase from 21/10/2021

Customer service unfavourable advice

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Tiefaine H.

Rating: 1 out of 5

Published on 02/11/2021 à 23h50 following a purchase from 20/10/2021

Disappointed the delivery time was not respected and when the package was no message indicating that my package was available

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EMILIE P.

Rating: 1 out of 5

Published on 01/11/2021 à 16h13 following a purchase from 19/10/2021

I haven't tested the products yet, but the delivery packaging is not great at all!

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Pauline W.

Rating: 1 out of 5

Published on 27/10/2021 à 14h53 following a purchase from 14/10/2021

I still haven't received my order. First time this has happened I am a little disappointed!

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Camille B.

Rating: 1 out of 5

Published on 27/10/2021 à 14h24 following a purchase from 14/10/2021

RS

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Eloïse L.

Rating: 1 out of 5

Published on 26/10/2021 à 21h20 following a purchase from 04/10/2021

I am used to ordering on pin up secret because the products are top! However my order did not go well at all long account to be debited but my order was not validated so I had to relaunch the customer service several times to end that the problem is settled without having any commercial gesture from them c disappointing.

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Mareva D.

Rating: 2 out of 5

Published on 25/10/2021 à 14h32 following a purchase from 12/10/2021

I received the broken soap....

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Sophie L.

Rating: 2 out of 5

Published on 25/10/2021 à 08h26 following a purchase from 11/10/2021

Expensive for a soap that for the moment I do not see anything special

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Fatma A.

Rating: 1 out of 5

Published on 20/10/2021 à 18h03 following a purchase from 05/10/2021

I scanned the product with Yuka results 0%,!!! I let you imagine my disappointment 😞 I would have preferred not to put any stars!

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Lolita C.

Rating: 2 out of 5

Published on 20/10/2021 à 11h07 following a purchase from 27/09/2021

I have sensitive skin and the products sting. Long delivery time.

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Amandine B.

Rating: 1 out of 5

Published on 18/10/2021 à 20h42 following a purchase from 19/09/2021

Disappointed with the customer service

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Cynthia A.

Rating: 2 out of 5

Published on 18/10/2021 à 16h59 following a purchase from 05/10/2021

For linstan no change on my skin a little disappointed

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Valérie H.

Rating: 1 out of 5

Published on 17/10/2021 à 17h17 following a purchase from 03/10/2021

I am disappointed I received a peel instead of a day cream. I was not offered an exchange but a 50% off coupon code which I am still waiting for

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Laura R.

Rating: 1 out of 5

Published on 17/10/2021 à 16h34 following a purchase from 02/10/2021

Very poor quality product, dry, irritated skin. I do not recommend it at all!

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Roxane T.

Rating: 1 out of 5

Published on 17/10/2021 à 16h32 following a purchase from 04/10/2021

Product not received Empty parcel upon receipt

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Nora B.

Rating: 1 out of 5

Published on 16/10/2021 à 15h04 following a purchase from 24/09/2021

I order the same soap every month and twice the delivery time was delayed because of "a technical problem".

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Joanne N.

Rating: 2 out of 5

Published on 13/10/2021 à 17h39 following a purchase from 27/09/2021

I tested the precious cream I don't like the feeling after I put it on my face, I still have blemishes on my face, I find the range expensive. I wonder if this range is made for my skin. The box is very nice, but considering the price it would have been nice to include a soap box.

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meryle B.

Rating: 2 out of 5

Published on 12/10/2021 à 12h53 following a purchase from 28/09/2021

So I've been testing the products for 15 days. I bought the soap, the scrub and the cream. The soap is sumpa and the smell is pleasant... The scrub top And the cream I can not use the bottle is broken. For the after-sales service they are not very pleasant.

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Kaba T.

Rating: 1 out of 5

Published on 12/10/2021 à 08h10 following a purchase from 25/09/2021

I noticed that when there is 40% off when you order you always receive yellow soaps and they don't have the same smell as usual so I was disappointed. Am I the only one in this case? !!!!!

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Joanna S.

Rating: 2 out of 5

Published on 11/10/2021 à 11h56 following a purchase from 24/09/2021

The spring of the cap is broken and the cream comes out very badly ... positive point it smells very good

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Julie R.

Rating: 2 out of 5

Published on 11/10/2021 à 09h16 following a purchase from 26/09/2021

This is a very personal opinion but I find that the products smell strongly of perfume, and I have sensitive skin so it is not very suitable for me.

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MARIANNE S.

Rating: 1 out of 5

Published on 11/10/2021 à 06h17 following a purchase from 27/09/2021

too slow delivery

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Noémie T.

Rating: 1 out of 5

Published on 10/10/2021 à 15h59 following a purchase from 25/09/2021

No packages received

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Marion V.

Rating: 1 out of 5

Published on 10/10/2021 à 06h27 following a purchase from 25/09/2021

Opinion: I have not yet tested the product, but I am not at all satisfied with the time of receipt and tracking.order placed on Friday evening mail on Monday to confirm the shipment then .... nothing!And if I had not re-launched the customer service I wonder if they would have one day entrusted to the Post Office! So very disappointed because in view of the amount of costs for a soap received in a vulgar bubble envelope I find it abused.

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Elodie M.

Rating: 1 out of 5

Published on 09/10/2021 à 12h23 following a purchase from 25/09/2021

The pump of the cream does not work it is not practical to take the product with a stick. Disappointed for my first purchase.

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Floriane G.

Rating: 1 out of 5

Published on 09/10/2021 à 12h13 following a purchase from 24/09/2021

I am extremely disappointed by this site which still has not delivered my order.

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TIFFANY C.

Rating: 2 out of 5

Published on 09/10/2021 à 11h21 following a purchase from 25/09/2021

Very good product. But the delivery paid to be delivered in 48h was not respected and was delivered to me in 1 week.

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Lataifa M.

Rating: 2 out of 5

Published on 09/10/2021 à 11h13 following a purchase from 26/09/2021

The package arrived after 2 weeks in a disgraceful packaging, and the smell is a terrible smell of insect spray...sorry but I am very disappointed, and it stings and does not foam.

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Anais F.

Rating: 2 out of 5

Published on 06/10/2021 à 11h18 following a purchase from 23/09/2021

The soap burns my skin ... but the oil-free cream is really good

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Déborah B.

Rating: 2 out of 5

Published on 05/10/2021 à 15h33 following a purchase from 22/09/2021

Fast delivery. However, with use, the products dry out my skin and give me pimples. I am therefore disappointed. According to dermatologists, it is very bad to put animal proteins on the body.

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Leila D.

Rating: 2 out of 5

Published on 02/10/2021 à 16h21 following a purchase from 19/09/2021

I love your products but now I'm really sad. My package is marked delivered but I haven't received anything 😞 I'm waiting for some feedback on my request.

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Hayate M.

Rating: 2 out of 5

Published on 02/10/2021 à 15h29 following a purchase from 18/09/2021

I really like the soap but not at all the precious cream, it does not moisturize at all.

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Océane S.

Rating: 1 out of 5

Published on 30/09/2021 à 14h03 following a purchase from 16/09/2021

Good product but huge delivery problem. My goat's milk soap was all crushed and melted, and the package was already half open.

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Sabrine J.

Rating: 1 out of 5

Published on 28/09/2021 à 13h48 following a purchase from 12/09/2021

Since I've been using goat's milk soap, I've had more and more pimples coming out

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Emilie T.

Rating: 2 out of 5

Published on 27/09/2021 à 08h45 following a purchase from 14/09/2021

I discovered by chance that the oil free cream had a very bad rating on the Yuka app because of its harmful ingredients (phenoxyetanol). I thought they were natural products. I was wrong...

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Antouria L.

Rating: 2 out of 5

Published on 25/09/2021 à 16h50 following a purchase from 11/09/2021

My order did not arrive on the day indicated

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