Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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K
Kaba T.
Rating: 1 out of 5
following a purchase from 25/09/2021
I noticed that when there is 40% off when you order you always receive yellow soaps and they don't have the same smell as usual so I was disappointed. Am I the only one in this case? !!!!!
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Joanna S.
Rating: 2 out of 5
following a purchase from 24/09/2021
The spring of the cap is broken and the cream comes out very badly ... positive point it smells very good
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Julie R.
Rating: 2 out of 5
following a purchase from 26/09/2021
This is a very personal opinion but I find that the products smell strongly of perfume, and I have sensitive skin so it is not very suitable for me.
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Marianne S.
Rating: 1 out of 5
following a purchase from 27/09/2021
too slow delivery
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Noémie T.
Rating: 1 out of 5
following a purchase from 25/09/2021
No packages received
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Marion V.
Rating: 1 out of 5
following a purchase from 25/09/2021
Opinion: I have not yet tested the product, but I am not at all satisfied with the time of receipt and tracking.order placed on Friday evening mail on Monday to confirm the shipment then .... nothing!And if I had not re-launched the customer service I wonder if they would have one day entrusted to the Post Office! So very disappointed because in view of the amount of costs for a soap received in a vulgar bubble envelope I find it abused.
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Elodie M.
Rating: 1 out of 5
following a purchase from 25/09/2021
The pump of the cream does not work it is not practical to take the product with a stick. Disappointed for my first purchase.
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Floriane G.
Rating: 1 out of 5
following a purchase from 24/09/2021
I am extremely disappointed by this site which still has not delivered my order.
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Tiffany C.
Rating: 2 out of 5
following a purchase from 25/09/2021
Very good product. But the delivery paid to be delivered in 48h was not respected and was delivered to me in 1 week.
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Lataifa M.
Rating: 2 out of 5
following a purchase from 26/09/2021
The package arrived after 2 weeks in a disgraceful packaging, and the smell is a terrible smell of insect spray...sorry but I am very disappointed, and it stings and does not foam.
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Anais F.
Rating: 2 out of 5
following a purchase from 23/09/2021
The soap burns my skin ... but the oil-free cream is really good
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Déborah B.
Rating: 2 out of 5
following a purchase from 22/09/2021
Fast delivery. However, with use, the products dry out my skin and give me pimples. I am therefore disappointed. According to dermatologists, it is very bad to put animal proteins on the body.
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Leila D.
Rating: 2 out of 5
following a purchase from 19/09/2021
I love your products but now I'm really sad. My package is marked delivered but I haven't received anything 😞 I'm waiting for some feedback on my request.
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Hayate M.
Rating: 2 out of 5
following a purchase from 18/09/2021
I really like the soap but not at all the precious cream, it does not moisturize at all.
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Océane S.
Rating: 1 out of 5
following a purchase from 16/09/2021
Good product but huge delivery problem. My goat's milk soap was all crushed and melted, and the package was already half open.
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Sabrine J.
Rating: 1 out of 5
following a purchase from 12/09/2021
Since I've been using goat's milk soap, I've had more and more pimples coming out
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Emilie T.
Rating: 2 out of 5
following a purchase from 14/09/2021
I discovered by chance that the oil free cream had a very bad rating on the Yuka app because of its harmful ingredients (phenoxyetanol). I thought they were natural products. I was wrong...
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Antouria L.
Rating: 2 out of 5
following a purchase from 11/09/2021
My order did not arrive on the day indicated
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Mélanie G.
Rating: 1 out of 5
following a purchase from 06/09/2021
I don't like the perfume
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Nathalie R.
Rating: 2 out of 5
following a purchase from 07/09/2021
I've been using it morning and night for a week now, and so far I've had even more pimples...to be seen over a month
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Marion M.
Rating: 1 out of 5
following a purchase from 07/09/2021
I received my package (oil free cream + goat milk soap) but the package was damaged. Inside, the container of the cream was cracked, so there was some outside. (So unusable) I contacted the after sales service but no answer since. I am disappointed for such a brand, with such expensive products.
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Severine R.
Rating: 2 out of 5
following a purchase from 06/09/2021
I am disappointed because I had received a message that an error occurred in the delivery of my package. We are doing everything possible to get it back on its way. And on receipt the soap was very damaged! Even broken 😞
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Emilie D.
Rating: 1 out of 5
following a purchase from 07/09/2021
Badly cut, leaves "traces" so impossible to put on a dress or trousers close to the body....
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Aminatou M.
Rating: 2 out of 5
following a purchase from 06/09/2021
I have ordered 3 times and unfortunately on my 2nd order I did not receive a product. I sent an email and no answer I am disappointed and I am afraid to order again and yet I like the products.
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Es Sabbar M.
Rating: 1 out of 5
following a purchase from 05/09/2021
It's a piece of shit, you don't give a damn about people, you rip them off with your products 1 26€ 26€ for nothing, I got pimples all over my face because of your shit, I put a star just because you forced me to, otherwise I wouldn't have put anything !!!!!!!!!!!
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Fatouma K.
Rating: 1 out of 5
following a purchase from 31/08/2021
No one has received my package, which is said to be in dispute with the post office. I would like a refund ......
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Vanessa J.
Rating: 2 out of 5
following a purchase from 31/08/2021
I did not like all the products
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Adjo Flore G.
Rating: 1 out of 5
following a purchase from 31/08/2021
50% additional costs not foreseen to clear the goods through customs!
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Marietta M.
Rating: 1 out of 5
following a purchase from 30/08/2021
soap that dries out the skin too much my daughter used it for 2 days resulting in huge patches on the face and neck forced to go to the dermatologist and treatment for a good month I absolutely do not recommend
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Chantal D.
Rating: 1 out of 5
following a purchase from 24/08/2021
Delivery time too long
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Aurore L.
Rating: 1 out of 5
following a purchase from 26/08/2021
Disappointed! DO NOT BUY when you live in the DOM TOM, the site does not remove the vat of metropolitan France. Your parcel arrives and you have to pay the vat of your department. Result: payment VAT x2 The best is that the site refuses you the refund of the vat under the pretext that it is a customs fee. A total lack of professionalism and I consider this as theft !!!!!!!
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Elodie M.
Rating: 1 out of 5
following a purchase from 26/08/2021
I have received my order and I am very pleased with the service and the quality of the product. I will recommend your site to my friends and family.
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Jessica L.
Rating: 1 out of 5
following a purchase from 22/08/2021
Very disappointed, I have a skin with imperfections (pimples) but by using the soap and the cream without oil the result is worse, the soap dries the skin and small pimples appear. The only positive point is that the skin is soft after the cream. I wanted to wait until my skin rejects the toxins and gets used to it but no, this product is unusable and far too expensive. I do not recommend it for blemishes.
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Nora E.
Rating: 1 out of 5
following a purchase from 22/08/2021
I ordered the cleansing care and the soap with goat's milk, I am disappointed by the 2 products. The cleansing care does not eliminate any blackheads or other impurities and leaves a greasy film on the skin. As for the soap, it dries the skin to the point of causing dryness and lots of little scabs on the surface...moreover, I have the impression that the 2 products caused me to have an eruption of little pimples...I was very disappointed, but I was confident, given the prices and the advertising on these products, that I was buying quality products and getting satisfactory results... and it's the opposite... if I had known, I wouldn't have spent so much money and I would have continued to use basic or organic products, as I've always done!
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Antufia H.
Rating: 2 out of 5
following a purchase from 24/08/2021
My life is that I am disappointed with my purchase the cream gives me pimples nothing to do with what the ads say very very disappointed
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Marine B.
Rating: 1 out of 5
following a purchase from 24/08/2021
Ordered 2 weeks ago, delivery guaranteed between 48 and 72 hours, I still have not received anything.
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Alix M.
Rating: 2 out of 5
following a purchase from 24/08/2021
The products are good, but every time I have a problem with the delivery. Either it takes a long time, or, like this time, the delivery people say they couldn't deliver on the day they said they would (I don't know why) and I end up having to pay 22CHF to pick up my parcel at a relay point. It's really annoying.
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Torente F.
Rating: 1 out of 5
following a purchase from 20/08/2021
I placed an order on August 21 that I still have not received, I have no news it is unacceptable. I would like my money back
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Julie D.
Rating: 2 out of 5
following a purchase from 22/08/2021
Product that according to the reviews seemed revolutionary... Very disappointed. Much too expensive to act as a common soap...
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Noémie P.
Rating: 2 out of 5
following a purchase from 11/08/2021
I don't see much change
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