Customer reviews of Pinup Secret

I don't like the perfume

I've been using it morning and night for a week now, and so far I've had even more pimples...to be seen over a month

I received my package (oil free cream + goat milk soap) but the package was damaged. Inside, the container of the cream was cracked, so there was some outside. (So unusable) I contacted the after sales service but no answer since. I am disappointed for such a brand, with such expensive products.

I am disappointed because I had received a message that an error occurred in the delivery of my package. We are doing everything possible to get it back on its way. And on receipt the soap was very damaged! Even broken 😞

Badly cut, leaves "traces" so impossible to put on a dress or trousers close to the body....

I have ordered 3 times and unfortunately on my 2nd order I did not receive a product. I sent an email and no answer I am disappointed and I am afraid to order again and yet I like the products.

It's a piece of shit, you don't give a damn about people, you rip them off with your products 1 26€ 26€ for nothing, I got pimples all over my face because of your shit, I put a star just because you forced me to, otherwise I wouldn't have put anything !!!!!!!!!!!

No one has received my package, which is said to be in dispute with the post office. I would like a refund ......

I did not like all the products

50% additional costs not foreseen to clear the goods through customs!

soap that dries out the skin too much my daughter used it for 2 days resulting in huge patches on the face and neck forced to go to the dermatologist and treatment for a good month I absolutely do not recommend

Delivery time too long

Disappointed! DO NOT BUY when you live in the DOM TOM, the site does not remove the vat of metropolitan France. Your parcel arrives and you have to pay the vat of your department. Result: payment VAT x2 The best is that the site refuses you the refund of the vat under the pretext that it is a customs fee. A total lack of professionalism and I consider this as theft !!!!!!!

I have received my order and I am very pleased with the service and the quality of the product. I will recommend your site to my friends and family.

Very disappointed, I have a skin with imperfections (pimples) but by using the soap and the cream without oil the result is worse, the soap dries the skin and small pimples appear. The only positive point is that the skin is soft after the cream. I wanted to wait until my skin rejects the toxins and gets used to it but no, this product is unusable and far too expensive. I do not recommend it for blemishes.

I ordered the cleansing care and the soap with goat's milk, I am disappointed by the 2 products. The cleansing care does not eliminate any blackheads or other impurities and leaves a greasy film on the skin. As for the soap, it dries the skin to the point of causing dryness and lots of little scabs on the surface...moreover, I have the impression that the 2 products caused me to have an eruption of little pimples...I was very disappointed, but I was confident, given the prices and the advertising on these products, that I was buying quality products and getting satisfactory results... and it's the opposite... if I had known, I wouldn't have spent so much money and I would have continued to use basic or organic products, as I've always done!

My life is that I am disappointed with my purchase the cream gives me pimples nothing to do with what the ads say very very disappointed

Ordered 2 weeks ago, delivery guaranteed between 48 and 72 hours, I still have not received anything.

The products are good, but every time I have a problem with the delivery. Either it takes a long time, or, like this time, the delivery people say they couldn't deliver on the day they said they would (I don't know why) and I end up having to pay 22CHF to pick up my parcel at a relay point. It's really annoying.

I placed an order on August 21 that I still have not received, I have no news it is unacceptable. I would like my money back

Product that according to the reviews seemed revolutionary... Very disappointed. Much too expensive to act as a common soap...

I don't see much change

Package never received! I had to send an email to report it because no follow-up from the company. They are opening a dispute with the post office for me that is their internal business. I still haven't received the product and no solution is proposed. However, the amount is debited from my bank account so in any case the company owes me. I don't have to suffer and wait for the resolution of the dispute with the post office to get the item I paid for. I am totally disappointed with my first order. No delivery security even though a fee is paid at the time of ordering and the package is delivered by collissimo. I do not recommend buying directly from the pin up secret site

Since I've been using your products, my skin is very dry and peels in certain places, and I have 10 times more pimples than before... I'm disgusted, especially at the price you sell it for!

Peeling a big joke, no peeling effect. The cream texture is anything but oil free and the goat milk soap, apart from smelling much too strongly of tea tree, is no more effective than a simple and 10x cheaper goat milk soap. Very good for the price.

I received my package with an open product that had leaked in the package. I tried to contact you and could not get through...I took pictures of my package

0/10. no commercial gesture established for the inconvenience caused..I had more the impression to annoy people all that because every day I asked myself the question or it was with my package..here is the feeling that I had. I will definitely not be placing any more orders

I have not observed any improvement in my skin, on the contrary, I feel that it is drier. So I stopped using the soap and only use the cream

I have been charged twice for a single order and my requests for refunds have not been answered...

The scrub doesn't have enough grains for a proper exfoliation, the purifying mask contains wax, which leaves a soft effect but I'm not sure it's a good idea on an oily skin, personally it makes me uncomfortable, the oil-free cream I find it too rich, I use it on the body The packaging is nice. I'm not very happy with my purchase, I won't buy it again.

The products I ordered are not what I received. They offered me a refund or promo code deal with no news for over a week now.

I ordered 2 soaps plus a cream and only saw 1 again. I sent a message to customer service and they told me that the weight of the package was correct.

I am very satisfied with the products, but I am still waiting for the 30% discount as promised by email.

I've only been using it for a week, no effect for the moment, on the contrary, pimples are appearing. I'm still doubtful about the effectiveness of the product.

I've ordered 3 times and there is always an oversight, there is always a cream missing

I did not receive my package... too bad

Disappointed: unattractive or even unpleasant smell. Drying of the skin observed. Rather disappointing results for such a high price. I do not recommend it. The buzz around these products fed by these influencers/ceivers bothers me. I will not be fooled anymore! I am very UNSATISFIED 👎👎👎🤬

For the moment no effects

My 2 orders have been combined, I would like the refund of my shipping costs please. Thank you very much.

I ordered on August 1 and received the package on August 9.