Customer reviews of Pinup Secret

As a new customer, I was eager to get my products. I made a mistake with one of the products in an offer and I realized it just after the validation. Within 5 minutes I wrote an email to have the product changed before the package was prepared. I had to pay a supplement and shipping costs, initially offered for the amount I had at the order. I sent an email back after making this payment, asking for a commercial gesture. They just apologized for the inconvenience. The products seem to be of good quality but the after-sales service is deplorable, especially considering the price of the products! I didn't ask for much and it would be nice to be able to change an order within half an hour of ordering.

It's been a week and a few days since I started, I have no results yet... so I wait and I continue...😉

Literally ruined my face... ultra dry and hyper dehydrated skin after 2 days of use. With red rings of irritation. So I stopped using it and started using nivea cream to rehydrate my face, which still hasn't regained its suppleness after a week...

Package received but 1 product damaged impossible to send a message disappointed

Frankly, with all the positive reviews I've seen and knowing that I don't have a skin with so many imperfections, I was expecting a minimum of results but after 2 weeks, nothing or even worse, I had to pay more than 50€ to get no results at all.

I have psoriasis on my face, so I ordered this cream. I find that it is not moisturizing and nourishing enough. Not even 2 minutes after application, I feel that my skin pulls again as if I had not put anything. I am very disappointed with this cream, which was touting its merits and its action against psoriasis.

Hello, the soap is great. On the other hand, the cream sucks.

Soap damaged by transport it was sent in a vulgar bubble envelope ... it's average for a soap at 20euros for the result game yet not enough used but it is very aggressive as soap I find ... see with time

I received my order and it was very disappointing. I'm very pleased with the service and the quality of the product.

I have never had a pimple and since I use your soap I have had pimples appear, not happy at all

The products burned my skin I had red patches before using them and now my skin is burning....

Tightness reaction and red patches on my face

I have received my order and it is now ready to ship. This is not serious at all

I received the soap all broken...

Good product at the beginning but it brought out a lot, very dry skin I don't use it anymore and I'm disappointed.

This product gave me even more pimples

None of my imperfections have been taken care of

The website is perfect but the soap has to be stopped my daughter got tons of pimples and I got patches on my face very bad soap

No results seen.

Oil free cream very poorly rated on Yuka, many endocrine disruptors... disappointed considering the price...

I ordered the goat's milk soap and it doesn't take away my pimples but it doesn't add any either. In other words, it does NOTHING

Misleading ad! The soap gave me more pimples than I had! Disappointed!

4 weeks to receive my package with no information or excuses!!!

Package received intact but late. Inside, my day cream empty in its box. It was supposed to be because of the transport, but the cap is not closed. Should have been refunded, I'm still waiting. I will not order again.

The quality of the product is really excellent! Nothing to say about it, however a quality of service more than deplorable! An order placed on 22/02 with an acceptance of immediate payment, Pinup secret is committed to shipping within 48 hours the product, it was shipped only from March 2 and the product received only March 6. Customer service contact several times with always the same answer, we are sorry for this exceptional delay and that's all. No compensation, no commercial gesture, nothing at all! This is what happens when we know that our products are of superior quality and that we have a reputation that exceeds the limits, we end up taking advantage of it and no longer have any interest in our customers because we know they will come back no matter what. It's a shame to see that in this time the treatment of the customer is not a priority! Sincerely yours.

24 days to receive the package

Not at all satisfied! I don't have any skin problems but when I started the routine I found myself with dry patches. I was very disappointed with the price. At this price, I am very disappointed!

I've had the soap + precious cream for almost a week now, I still don't see the results (or my skin has gotten worse). I hope that the claimed results will appear!

The moisturizers totally dried out the contour of my mouth. Products that burn when I apply them to my skin ...

I had an allergic reaction to this precious goat's milk soap my face is dry now I don't recommend apsn

I can't do a mask because I have an allergic reaction. And I don't see any change

Lost parcel 2 times 15 days of waiting !

Usually I order on pinup secret goat soap it is good I ordered 2 soaps lately I was disappointed by the appearance of the soaps it does not lather as I had ordered a 1 ere time

Misleading ad, no effect on pimples and dries out the skin a lot.

The smell smells bad, I can't stand it, we have to find a solution to improve it.

It doesn't work. It's crap.

As far as I'm concerned, the soap did not have any beneficial effects. Soon after I tested it, my skin was stinging and tight. Dry areas appeared at the bottom of my mouth and the edges of my nose. So there you go, I think this product just isn't for me. Bad experience...

The pump on my oil-free cream isn't working. It's a pity I hadn't had a problem the previous times.

Causes pimples to appear, burns the skin...

Very very disappointing... after 1 week of use my face has become very dry, red patches everywhere and the skin is peeling... Really very disappointed with these products... I do not recommend them at all...