Customer reviews of Pinup Secret

4 weeks to receive my package with no information or excuses!!!

Package received intact but late. Inside, my day cream empty in its box. It was supposed to be because of the transport, but the cap is not closed. Should have been refunded, I'm still waiting. I will not order again.

The quality of the product is really excellent! Nothing to say about it, however a quality of service more than deplorable! An order placed on 22/02 with an acceptance of immediate payment, Pinup secret is committed to shipping within 48 hours the product, it was shipped only from March 2 and the product received only March 6. Customer service contact several times with always the same answer, we are sorry for this exceptional delay and that's all. No compensation, no commercial gesture, nothing at all! This is what happens when we know that our products are of superior quality and that we have a reputation that exceeds the limits, we end up taking advantage of it and no longer have any interest in our customers because we know they will come back no matter what. It's a shame to see that in this time the treatment of the customer is not a priority! Sincerely yours.

24 days to receive the package

Not at all satisfied! I don't have any skin problems but when I started the routine I found myself with dry patches. I was very disappointed with the price. At this price, I am very disappointed!

I've had the soap + precious cream for almost a week now, I still don't see the results (or my skin has gotten worse). I hope that the claimed results will appear!

The moisturizers totally dried out the contour of my mouth. Products that burn when I apply them to my skin ...

I had an allergic reaction to this precious goat's milk soap my face is dry now I don't recommend apsn

I can't do a mask because I have an allergic reaction. And I don't see any change

Lost parcel 2 times 15 days of waiting !

Usually I order on pinup secret goat soap it is good I ordered 2 soaps lately I was disappointed by the appearance of the soaps it does not lather as I had ordered a 1 ere time

Misleading ad, no effect on pimples and dries out the skin a lot.

The smell smells bad, I can't stand it, we have to find a solution to improve it.

It doesn't work. It's crap.

As far as I'm concerned, the soap did not have any beneficial effects. Soon after I tested it, my skin was stinging and tight. Dry areas appeared at the bottom of my mouth and the edges of my nose. So there you go, I think this product just isn't for me. Bad experience...

The pump on my oil-free cream isn't working. It's a pity I hadn't had a problem the previous times.

Causes pimples to appear, burns the skin...

Very very disappointing... after 1 week of use my face has become very dry, red patches everywhere and the skin is peeling... Really very disappointed with these products... I do not recommend them at all...

My buttons and tracks are still there.

I bought the face peel, the precious complexion secret and the sublime silhouette secret. So rather satisfied with the sublime silhouette especially on dry areas. On the other hand, the other two have a repulsive smell. To the point of not using them again.

Some box in my package was damaged and the delivery took too long 12 days. I had to pay 22 francs for customs when I thought the delivery was free. I didn't think I had to pay for it when I placed my order through customs.

...

Delivery time much too long. Order placed on February 15 and parcel received on March 4, 2021. After several mails and phone call to get news about my package. I thought I had a commercial gesture from them but nothing. A little disappointed all the same.

I have psoriasis and frankly since I have been using soap plus cream nothing has changed I am quite disappointed because the influencers said it was THE miraculous PRODUCT.

Long delivery. Cause COVID OK but I had sent a message without any answer it's not great.

The jar of peeling cream was broken and spilled in the box...

Order received 3 weeks after ordering . Disappointed with the products.....

I didn't get anything

I have not received the product yet but will soon. I will recommend your site to my friends.

I still haven't received my order for over 2 weeks... no customer service! Wanting to make too many offers and discounts the rest do not follow.

I received the soap in two pieces and customer service didn't want to know!

I have received my first order and was pleased with the service and the pills. I had previously been paying a very high price through prescriptions from my local GP. I'm thinking of sending the pack back to 87th and never order again afterwards .

Dries out the skin, gives pimples ...

I ordered on February 16 still nothing

Order placed on February 17th and still nothing received and it's March 3rd ...

For the moment I don't have a concrete opinion because it's been more than 2 weeks since I started using the soap but I don't see much different from the pimples and my stains don't fade away so I'm thinking that this is probably the beginning. I will come back in 2 weeks to make a new point if any change will be present cia ✌️

Product receipt out of 3

sending the package extremely long, forcing me to call customer service (they, not deigned to inform me) to find out why and following this requires statements of account + identity card supposedly for the anti-fraud service while the payment was cashed by their bank ... invasion of privacy, I'm not sure their method complies with the eyes of the law 👎

My eczema got worse. I'm disappointed.

I write for those who are fooled and don't dare to react. Terms and conditions guaranteed delivery between 48 and 72 hours, I received my package 24 days later! Customer service not listening, so I contacted customer service who kindly explained what to do. They are obliged to deliver within 30 days maximum, after that you can sue them, which I will still try to do because they don't care about us... that was my delivery notice. My opinion product now, it does not contain goat's milk at all it's a common soap (30 euros) that contains a lot of coconut oil ... I guarantee you girls that if you buy coconut oil (5 euro 300g) you will have the same effect on your pimples and acne and other and even better ... they do a lot of advertising and we have a lot of influencers but if the girls who are fooled would be heard their malfeasance would be revealed in broad daylight ...