Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1 and 2 stars

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Peggy T.
Rating: 1 out of 5
following a purchase from 10/02/2021
sending the package extremely long, forcing me to call customer service (they, not deigned to inform me) to find out why and following this requires statements of account + identity card supposedly for the anti-fraud service while the payment was cashed by their bank ... invasion of privacy, I'm not sure their method complies with the eyes of the law 👎
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Ludivine L.
Rating: 2 out of 5
following a purchase from 16/02/2021
My eczema got worse. I'm disappointed.
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Mylene R.
Rating: 1 out of 5
following a purchase from 06/02/2021
I write for those who are fooled and don't dare to react. Terms and conditions guaranteed delivery between 48 and 72 hours, I received my package 24 days later! Customer service not listening, so I contacted customer service who kindly explained what to do. They are obliged to deliver within 30 days maximum, after that you can sue them, which I will still try to do because they don't care about us... that was my delivery notice. My opinion product now, it does not contain goat's milk at all it's a common soap (30 euros) that contains a lot of coconut oil ... I guarantee you girls that if you buy coconut oil (5 euro 300g) you will have the same effect on your pimples and acne and other and even better ... they do a lot of advertising and we have a lot of influencers but if the girls who are fooled would be heard their malfeasance would be revealed in broad daylight ...
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Jessica B.
Rating: 1 out of 5
following a purchase from 15/02/2021
The products make me itch, I paid 90 euros for something that is supposed to be a miracle in the end and it burns when I put it on my skin.
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Magali J.
Rating: 2 out of 5
following a purchase from 15/02/2021
The fragrance and texture are great, but the products don't suit me at all. I feel like my skin has been stripped, a lot of tightness, but I've taken the sensitive skin range. Dommage
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Nathalie C.
Rating: 2 out of 5
following a purchase from 26/01/2021
Soap is Stripper for my fragile skin
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Vanessa L.
Rating: 1 out of 5
following a purchase from 12/02/2021
I received my order and it was on time and the pills work great. My wife thanks you, I thank you, the bed thanks you, the room , sheet, etc............. Very disappointed
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Yasmine J.
Rating: 1 out of 5
following a purchase from 11/02/2021
I'm having a reaction on my face and body. On the face burning sensation, redness, heating, tightness + scaling. Very painful, my skin is atopic, very thin and I have eczema. And on the body as well. I used the soap then the precious cream the next day I used the soap, the scrub and the oil-free cream and it was a catastrophic immediate burner.
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Adama S.
Rating: 1 out of 5
following a purchase from 11/02/2021
We cancel an order by email before it is shipped, they don't even take the time to process your request, they send you the package and you have no choice but to return the package at your expense. Unbelievable! Product too expensive for what it is...
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Maelle D.
Rating: 1 out of 5
following a purchase from 10/02/2021
Products already opened for delivery with traces of cream around the edges and the anti-burglary tablet torn, I think I received a return order from another person: it's really disgusting for beauty products that are applied to the skin of the face...
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Lilia G.
Rating: 1 out of 5
following a purchase from 08/02/2021
I'm not at all happy with my order, I'm missing a product and I can't get in touch with anyone, I won't recommend you.
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Beatrice K.
Rating: 2 out of 5
following a purchase from 07/02/2021
The texture is satisfactory but the smell is not at all pleasant. It is a pity!
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Olympe B.
Rating: 1 out of 5
following a purchase from 09/02/2021
I never received it.
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Venythia L.
Rating: 2 out of 5
following a purchase from 09/02/2021
Very long delivery, more than 15 days to receive my package. In addition, my package badly packed, then my secret pin up soap broken. Very disappointed I would not order anymore.
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Lakehal L.
Rating: 1 out of 5
following a purchase from 07/02/2021
My order was incomplete. No one answers the mails
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Shirley B.
Rating: 2 out of 5
following a purchase from 20/01/2021
It hasn't changed anything, despite the soap and cream, it brings out more imperfections 🥺
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Noémie T.
Rating: 1 out of 5
following a purchase from 06/02/2021
Soap that dries out my skin and makes my skin flaky and the cream burns me.
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Lise V.
Rating: 2 out of 5
following a purchase from 05/02/2021
Soap makes my skin very dry. And the cream is not enough to moisturize while I have a mixed skin with a serious tendency. A little disappointed
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Clemence F.
Rating: 2 out of 5
following a purchase from 05/02/2021
The soap stung my skin a lot for the first 5 minutes and left me with big red patches on my cheeks even though I don't have sensitive skin! The ingredients really need to be reviewed to make sure they are beneficial!
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Marie-Sophie S.
Rating: 1 out of 5
following a purchase from 06/02/2021
Parcels not received -> return from customer service still pending
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Delphine C.
Rating: 2 out of 5
following a purchase from 08/02/2021
Super disappointed it was supposed to be a boxed set, the denomination was boxed... and I received the items in bulk, without a box. Superdisappointed was to offer
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Emma F.
Rating: 1 out of 5
following a purchase from 02/02/2021
If you have sensitive skin don't buy this soap. It completely burned my skin
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Léa G.
Rating: 2 out of 5
following a purchase from 04/02/2021
After 1 week of use, the products are drying for my skin. Not very effective on imperfections for the moment. Mixed opinion
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Maïssa N.
Rating: 1 out of 5
following a purchase from 04/02/2021
Hello, I put 1 star because I received the peel almost empty inside so for me this is a scam on the product.
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Fabienne D.
Rating: 2 out of 5
following a purchase from 04/02/2021
very good site, good order preparation
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Khaldia A.
Rating: 1 out of 5
following a purchase from 04/02/2021
Dries the skin no results
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Alexandra B.
Rating: 2 out of 5
following a purchase from 03/02/2021
Not totally convinced... very dry skin since the use of soap and precious cream.
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Hajar D.
Rating: 2 out of 5
following a purchase from 04/02/2021
Well, apart from the big acne spots and pimples, I didn't have anything else to really avoid.
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Laure H.
Rating: 1 out of 5
following a purchase from 02/02/2021
I still haven't received my package even though the post office says it's delivered!
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Orianne O.
Rating: 1 out of 5
following a purchase from 03/02/2021
Facial peel came open, and empty. Spilled in the box.
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Danae Q.
Rating: 2 out of 5
following a purchase from 02/02/2021
We don't know exactly what's in the products... But I still wanted to try the soap and the result was a big red patch on my face!!
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Josiana K.
Rating: 1 out of 5
following a purchase from 02/02/2021
Not very dry skin
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Zoubida I.
Rating: 1 out of 5
following a purchase from 03/02/2021
No accessories delivered as agreed, so no more buying from you
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Erika L.
Rating: 2 out of 5
following a purchase from 01/02/2021
For my part, the goat soap makes the poor girl very dry and the oil-free cream does not moisturize my skin at all.
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Morgiane D.
Rating: 1 out of 5
following a purchase from 01/02/2021
Disappointed! I have a lot more pimples so it's coming out to go back but I don't have time to wait ... I was thinking of an immediate eradication of the pimples. Zero product !
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Amine N.
Rating: 2 out of 5
following a purchase from 31/01/2021
I have to give the box set to my daughter on Thursday on her birthday but I am worried because her girlfriend tried this product and she had some side effects on her skin. Please let me know if you have had this case before and if you have any advice for me.
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Melanie M.
Rating: 1 out of 5
following a purchase from 31/01/2021
Very unhappy with this order. I had selected home delivery as usual and my package arrived in another department in a post office!
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Anissa M.
Rating: 1 out of 5
following a purchase from 29/01/2021
I get even more pimples from using the lying pub soap.
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Anabel C.
Rating: 1 out of 5
following a purchase from 30/01/2021
I'm not happy at all, I ordered a box and both jars of cream were open !!! That's why I don't write it down and I sent an email where I never got an answer from Anabel Cros.
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Marie A.
Rating: 1 out of 5
following a purchase from 29/01/2021
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