Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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Thillandy B.
Rating: 1 out of 5
following a purchase from 03/12/2020
Pin up secret uses ingredients from the dead sea which for certain beliefs and religion is forbidden. I didn't know that so I won't recommend it anymore.
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Gabrielle B.
Rating: 1 out of 5
following a purchase from 08/12/2020
It's a pity the delivery is long and untidy. We receive a damaged soap in a plastic wrapping, but the prices are also abnormal. And for my acneic skin it gives me 3 times more pimples when I've been using it for 6 months. Wouldn't recommend it and probably won't buy it again. Too bad
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Jessica J.
Rating: 2 out of 5
following a purchase from 04/12/2020
Of course we always expect miracle products and here again but unfortunately miracles don't exist. I'm disappointed and I wouldn't recommend his products.
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Myriam D.
Rating: 1 out of 5
following a purchase from 08/12/2020
I only received 1/2 of my order (1 soap and 1 cream): the soap was not in the box - no delivery note in the box. I sent an email to customer service (fast response but only to tell me that my order was delivered) - I re-sent an email to explain ... I received a response to tell me to look into it with the post office ... as if a postman was going to steal a soap ... I have been very satisfied with your service and products ...
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Mireille G.
Rating: 1 out of 5
following a purchase from 29/11/2020
Very disappointed
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Elvina L.
Rating: 1 out of 5
following a purchase from 07/12/2020
Bullshit!!! Full of buttons after the first use
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Manon L.
Rating: 2 out of 5
following a purchase from 29/11/2020
Still no news from the After Sales Service, I am still missing a product from my order.
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Marie Laure J.
Rating: 1 out of 5
following a purchase from 03/12/2020
Actually, I don't understand. I didn't receive my order at all. Only 2 of my ordered items arrived the rest have been replaced by other items?! I don't understand what happened.
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Neige B.
Rating: 1 out of 5
following a purchase from 04/12/2020
The soap gives me a rash on my cheeks, I sent an email to customer service and got no feedback.
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Terkia A.
Rating: 1 out of 5
following a purchase from 05/12/2020
Horrible! Just after two days of using the huge and painful pimples that were appearing on my face I wanted to continue, telling myself that it was probably normal, but I had more and more pimples and I had to areter. Now I'm struggling to heal the huge pimples on my face and I'm losing money.
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Fatima Zohra M.
Rating: 2 out of 5
following a purchase from 04/12/2020
I think it's made for the skin because it dries the skin but it doesn't remove blackheads at all.
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Elodie S.
Rating: 2 out of 5
following a purchase from 03/12/2020
Very, very disappointed. I was motivated because I bought 2 soaps and 2 creams. But here! Honestly... It dries (my) skin and the cream stings! I'm not talking about the smell because everyone has his own tastes and smells, what pleases one doesn't necessarily please the other.
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Martine F.
Rating: 2 out of 5
following a purchase from 06/12/2020
I had two different colored soaps 😡
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Magalie Z.
Rating: 1 out of 5
following a purchase from 04/12/2020
Pas top Dries the skin even when combining goat's milk soap and precious cream Odour not very pleasant
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Vanessa B.
Rating: 1 out of 5
following a purchase from 05/12/2020
Soap gives me red patches on my face. It is too aggressive for my skin.
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Amelle C.
Rating: 1 out of 5
following a purchase from 04/12/2020
The packaging is just mediocre soap buy at 28€ broken receipt and in a simple bubble envelope it could put a nice soap box or a small cardboard pouch given the price of the soap
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Chantal B.
Rating: 2 out of 5
following a purchase from 04/12/2020
Soap smells good. Nice to use but it dries my skin a lot...
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Julie F.
Rating: 2 out of 5
following a purchase from 03/12/2020
I bought the precious cream and the soap and this combination makes my skin extremely dry not made for me apparently! I do not recommend
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Hedy B.
Rating: 1 out of 5
following a purchase from 05/12/2020
I did not receive my order for more than 2 weeks.
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Annie-Laure A.
Rating: 1 out of 5
following a purchase from 02/12/2020
Hello, I placed this order on Black Friday: with this promotion on the "BOXES" in the tab of your website specific to the box set! In the Black Friday offers all the options were presented with this beautiful gold and white very stylish box which finally convinced me to select your product that I had planned to OFFER ! I had also heard about the notoriety of the brand I am writing to express the feeling of disappointment and anger that I had when I opened my package with BULK ! products not presented in a box as indicated in the reference " crazy days% face box : cf pj It's the first time that I receive a " product box ", without the box ;!!!! We make fun of the customer ! I expected to offer a gift of Quality, with a beautiful presentation in accordance with the notoriety of the brand and I find myself with boxes of creams wrapped in bubble wrap ! not to mention that the base price suggests with some evidence that the shipment will be done automatically with this presentation, it's the first time I see this in a brand !! it's really misleading the customer, for a first contact customer satisfaction and trust are not there. Kind regards
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Carole P.
Rating: 2 out of 5
following a purchase from 01/12/2020
The mask is very irritating to the skin and stings on application. Peeling and oil-free cream very good
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Andrea M.
Rating: 2 out of 5
following a purchase from 03/12/2020
I regularly order my goat's milk soap because it is a need. However, the delivery service is deplorable! I live in Belgium and the packages are sometimes delivered with the envelope torn and no bowl for me it happened to me to receive an empty envelope without the Soap I paid for! Very disappointed with the customer service who did absolutely nothing although I brought the Only Proof In My Possession! I would have liked to put a higher note but because of this inconvenience without compensation I can't! Otherwise the soap is great!
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Peggy T.
Rating: 1 out of 5
following a purchase from 20/11/2020
Disappointed with the after-sales service, the order was very late to be processed and sent despite messages informing that the shipment was quite urgent.
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Anais S.
Rating: 2 out of 5
following a purchase from 03/12/2020
I use the soap and exfoliator daily. The skin remains dry even after the application of the oil-free cream . I find the products expensive for the result.
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Célia R.
Rating: 1 out of 5
following a purchase from 03/12/2020
My previous orders were perfect but my last one made this site finished for me. No answer to my emails since my last order was never delivered on 03/12 and on 05/12 it did not move I am disappointed.
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Diandra L.
Rating: 2 out of 5
following a purchase from 03/12/2020
Delivery time long and forgot to send one of the products, answer after 5 days so the product will not arrive for Christmas when it was a disappointed gift.
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Remy K.
Rating: 1 out of 5
following a purchase from 03/12/2020
Hello, a (complaint) email was sent to you a few days ago and still no response from you. Consider that I would no longer be a customer of yours.
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Leslie L.
Rating: 1 out of 5
following a purchase from 03/12/2020
Nul
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Yasmine B.
Rating: 1 out of 5
following a purchase from 30/11/2020
No effect
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Pauline M.
Rating: 1 out of 5
following a purchase from 04/12/2020
Soap received all damaged ... damage
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Eric B.
Rating: 1 out of 5
following a purchase from 03/12/2020
Parcel not received And it's getting worrying
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David L.
Rating: 1 out of 5
following a purchase from 26/11/2020
Shitty. Incomplete order, late delivery. Never again.
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Florian G.
Rating: 1 out of 5
following a purchase from 29/11/2020
My package arrived in a very bad condition, it deteriorated the products, whereas the packaging is supposed to be done with care.
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Pauline M.
Rating: 2 out of 5
following a purchase from 26/11/2020
Top product, but very disappointed with the delivery and due customer service on the last orders I've been waiting for more than 3 weeks without any response from them!
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Alexandra F.
Rating: 2 out of 5
following a purchase from 29/11/2020
Delivery time top Disappointing soap with a very unpleasant cream scent for me Disappointed by this product ...
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Aurélie L.
Rating: 2 out of 5
following a purchase from 29/11/2020
Excellent product. Fan of goat's milk soap and oil-free cream.
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Hassna Y.
Rating: 1 out of 5
following a purchase from 29/11/2020
Great product
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Véronique P.
Rating: 1 out of 5
following a purchase from 29/11/2020
Very very very disappointed with the presentation of the goat's milk soap in addition very expensive for the holidays I was expecting a nice gift package nil nil even a camenber is better wrapped
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Alexie D.
Rating: 2 out of 5
following a purchase from 30/11/2020
I am very disappointed for this order the products were packaged anyhow the boxes were all damaged in my order there was a box I did not receive the box but the elements thrown in bulk in the box very disappointed due to care taken to the packaging
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Maryse C.
Rating: 2 out of 5
following a purchase from 01/12/2020
Dented soap... Disappointed with its packaging. So far I don't see any improvement in my skin. To be seen in the next few days.
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