The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Hello, I placed this order on Black Friday: with this promotion on the "BOXES" in the tab of your website specific to the box set! In the Black Friday offers all the options were presented with this beautiful gold and white very stylish box which finally convinced me to select your product that I had planned to OFFER ! I had also heard about the notoriety of the brand I am writing to express the feeling of disappointment and anger that I had when I opened my package with BULK ! products not presented in a box as indicated in the reference " crazy days% face box : cf pj It's the first time that I receive a " product box ", without the box ;!!!! We make fun of the customer ! I expected to offer a gift of Quality, with a beautiful presentation in accordance with the notoriety of the brand and I find myself with boxes of creams wrapped in bubble wrap ! not to mention that the base price suggests with some evidence that the shipment will be done automatically with this presentation, it's the first time I see this in a brand !! it's really misleading the customer, for a first contact customer satisfaction and trust are not there. Kind regards
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Carole P.
Rating: 2 out of 5
following a purchase from 01/12/2020
The mask is very irritating to the skin and stings on application. Peeling and oil-free cream very good
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Andrea M.
Rating: 2 out of 5
following a purchase from 03/12/2020
I regularly order my goat's milk soap because it is a need. However, the delivery service is deplorable! I live in Belgium and the packages are sometimes delivered with the envelope torn and no bowl for me it happened to me to receive an empty envelope without the Soap I paid for! Very disappointed with the customer service who did absolutely nothing although I brought the Only Proof In My Possession! I would have liked to put a higher note but because of this inconvenience without compensation I can't! Otherwise the soap is great!
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peggy T.
Rating: 1 out of 5
following a purchase from 20/11/2020
Disappointed with the after-sales service, the order was very late to be processed and sent despite messages informing that the shipment was quite urgent.
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Anais S.
Rating: 2 out of 5
following a purchase from 03/12/2020
I use the soap and exfoliator daily. The skin remains dry even after the application of the oil-free cream . I find the products expensive for the result.
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Célia R.
Rating: 1 out of 5
following a purchase from 03/12/2020
My previous orders were perfect but my last one made this site finished for me. No answer to my emails since my last order was never delivered on 03/12 and on 05/12 it did not move I am disappointed.
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Diandra L.
Rating: 2 out of 5
following a purchase from 03/12/2020
Delivery time long and forgot to send one of the products, answer after 5 days so the product will not arrive for Christmas when it was a disappointed gift.
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Remy K.
Rating: 1 out of 5
following a purchase from 03/12/2020
Hello, a (complaint) email was sent to you a few days ago and still no response from you. Consider that I would no longer be a customer of yours.
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Leslie L.
Rating: 1 out of 5
following a purchase from 03/12/2020
Nul
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Yasmine B.
Rating: 1 out of 5
following a purchase from 30/11/2020
No effect
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Pauline M.
Rating: 1 out of 5
following a purchase from 04/12/2020
Soap received all damaged ... damage
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ERIC B.
Rating: 1 out of 5
following a purchase from 03/12/2020
Parcel not received And it's getting worrying
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David L.
Rating: 1 out of 5
following a purchase from 26/11/2020
Shitty. Incomplete order, late delivery. Never again.
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Florian G.
Rating: 1 out of 5
following a purchase from 29/11/2020
My package arrived in a very bad condition, it deteriorated the products, whereas the packaging is supposed to be done with care.
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Pauline M.
Rating: 2 out of 5
following a purchase from 26/11/2020
Top product, but very disappointed with the delivery and due customer service on the last orders I've been waiting for more than 3 weeks without any response from them!
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Alexandra F.
Rating: 2 out of 5
following a purchase from 29/11/2020
Delivery time top Disappointing soap with a very unpleasant cream scent for me Disappointed by this product ...
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Aurélie L.
Rating: 2 out of 5
following a purchase from 29/11/2020
Excellent product. Fan of goat's milk soap and oil-free cream.
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Hassna Y.
Rating: 1 out of 5
following a purchase from 29/11/2020
Great product
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Véronique P.
Rating: 1 out of 5
following a purchase from 29/11/2020
Very very very disappointed with the presentation of the goat's milk soap in addition very expensive for the holidays I was expecting a nice gift package nil nil even a camenber is better wrapped
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Alexie D.
Rating: 2 out of 5
following a purchase from 30/11/2020
I am very disappointed for this order the products were packaged anyhow the boxes were all damaged in my order there was a box I did not receive the box but the elements thrown in bulk in the box very disappointed due to care taken to the packaging
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Maryse C.
Rating: 2 out of 5
following a purchase from 01/12/2020
Dented soap... Disappointed with its packaging. So far I don't see any improvement in my skin. To be seen in the next few days.
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Nathalie D.
Rating: 1 out of 5
following a purchase from 21/11/2020
Package arrived open and damaged
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Christelle B.
Rating: 1 out of 5
following a purchase from 29/11/2020
The order placed on the 19-05-2006 was delivered within 7 days, a most impressive service.
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PASCALE L.
Rating: 2 out of 5
following a purchase from 24/11/2020
Disappointed, because I ordered boxes that did not arrive in a box but in bulk in my parcel.
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Delphine T.
Rating: 2 out of 5
following a purchase from 27/11/2020
Disappointed because one of the soaps was broken. I find myself with crumbs and bits and pieces.
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Yousera D.
Rating: 1 out of 5
following a purchase from 28/11/2020
My package was not delivered to the address I requested, impossible to contact pin-up secret really very disappointed, in addition they took me I have more news of my package
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pascal E.
Rating: 1 out of 5
following a purchase from 27/11/2020
putting names in unless it's a mistake would be nice.
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Samia G.
Rating: 2 out of 5
following a purchase from 26/11/2020
So I received my package but I miss the cream without oil and he refuses to send it to me he tells me to see with the post office and the post office tells me to see with them really disgusting
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Alessia M.
Rating: 2 out of 5
following a purchase from 27/11/2020
There's something missing from my order, I contacted customer service but still no return.
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Solene F.
Rating: 1 out of 5
following a purchase from 21/11/2020
Order two soaps: one brown, one white. After several orders, this has never happened to me. Since it goes on the face skin, I won't put the brown soap on my skin. Disappointed
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Alexandra B.
Rating: 2 out of 5
following a purchase from 24/11/2020
Order placed on November 24th and still not received. We are now on January 10th. Of course the delivery time was 5 days. Otherwise very good and easy ordering
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Soleyne G.
Rating: 1 out of 5
following a purchase from 22/11/2020
I've got even more pimples
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Asmae E.
Rating: 1 out of 5
following a purchase from 25/11/2020
Very very very very bad, I don't recommend it at all, it's not greasy without oil whereas it's very greasy and it worsens the case of imperfections, really horrible, I'm sorry.
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Erica A.
Rating: 2 out of 5
following a purchase from 27/11/2020
Hello, Following the reception of my package I would have liked to have instructions for use written on a sheet, and thank you to pack the products in a small bag, do not throw them in the box without anything. Cordially
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Treveys M.
Rating: 2 out of 5
following a purchase from 25/11/2020
Hello, some of the product packages appear to have been opened. Indeed, some had a small sticker closing the lid of the box but not all. In addition, the packages not sealed by the sticker were damaged, torn... The creams do not seem to have been consumed but I did not find it very hygienic... What a cordial damage
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meline C.
Rating: 1 out of 5
following a purchase from 25/11/2020
I'm still not my package.
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Anais D.
Rating: 1 out of 5
following a purchase from 22/11/2020
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend. You got your money back but I didn't get my order. Very disappointed, it's not my problem if there are problems with the Post Office. Either you pay me back or you send me my order against signature because currently you have not provided me with the proof. This does not even deserve a star. This is the first time I've ordered from you and well it's the last.
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Mélynda S.
Rating: 1 out of 5
following a purchase from 25/11/2020
The soap dried everything out on the inside of my hands. As for the face cream it's the same, it dries out my skin a lot.
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Faïda A.
Rating: 1 out of 5
following a purchase from 27/11/2020
I had an allergic reaction to the different products. My skin burned slightly when the products were applied. I am super disappointed with the purchase.
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