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N
Rating: 1 out of 5
Package arrived open and damaged
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1 and 2 stars
Reset filtersC
Rating: 1 out of 5
The order placed on the 19-05-2006 was delivered within 7 days, a most impressive service.
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P
Rating: 2 out of 5
Disappointed, because I ordered boxes that did not arrive in a box but in bulk in my parcel.
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D
Rating: 2 out of 5
Disappointed because one of the soaps was broken. I find myself with crumbs and bits and pieces.
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Y
Rating: 1 out of 5
My package was not delivered to the address I requested, impossible to contact pin-up secret really very disappointed, in addition they took me I have more news of my package
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P
Rating: 1 out of 5
putting names in unless it's a mistake would be nice.
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S
Rating: 2 out of 5
So I received my package but I miss the cream without oil and he refuses to send it to me he tells me to see with the post office and the post office tells me to see with them really disgusting
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A
Rating: 2 out of 5
There's something missing from my order, I contacted customer service but still no return.
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S
Rating: 1 out of 5
Order two soaps: one brown, one white. After several orders, this has never happened to me. Since it goes on the face skin, I won't put the brown soap on my skin. Disappointed
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A
Rating: 2 out of 5
Order placed on November 24th and still not received. We are now on January 10th. Of course the delivery time was 5 days. Otherwise very good and easy ordering
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S
Rating: 1 out of 5
I've got even more pimples
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A
Rating: 1 out of 5
Very very very very bad, I don't recommend it at all, it's not greasy without oil whereas it's very greasy and it worsens the case of imperfections, really horrible, I'm sorry.
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E
Rating: 2 out of 5
Hello, Following the reception of my package I would have liked to have instructions for use written on a sheet, and thank you to pack the products in a small bag, do not throw them in the box without anything. Cordially
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T
Rating: 2 out of 5
Hello, some of the product packages appear to have been opened. Indeed, some had a small sticker closing the lid of the box but not all. In addition, the packages not sealed by the sticker were damaged, torn... The creams do not seem to have been consumed but I did not find it very hygienic... What a cordial damage
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M
Rating: 1 out of 5
I'm still not my package.
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A
Rating: 1 out of 5
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend. You got your money back but I didn't get my order. Very disappointed, it's not my problem if there are problems with the Post Office. Either you pay me back or you send me my order against signature because currently you have not provided me with the proof. This does not even deserve a star. This is the first time I've ordered from you and well it's the last.
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M
Rating: 1 out of 5
The soap dried everything out on the inside of my hands. As for the face cream it's the same, it dries out my skin a lot.
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F
Rating: 1 out of 5
I had an allergic reaction to the different products. My skin burned slightly when the products were applied. I am super disappointed with the purchase.
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A
Rating: 2 out of 5
Satisfied with the product I received it on time and in the correct condition 👍 it gives me softer skin and fewer pimples.
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A
Rating: 2 out of 5
No nice and clean packaging I thought I was ordering a product from a private person, for a beauty product it is limited
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M
Rating: 1 out of 5
None of the pimples that I didn't have and psoriasis has been a bad thing for fragile skin.
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A
Rating: 1 out of 5
1 week of use and a lot of pimples appear. Very, very disappointed, so I'm thinking of stopping today.
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M
Rating: 1 out of 5
I have sent an email to customer service and am still waiting for the answer .......
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F
Rating: 1 out of 5
the products burned my skin, I don't recommend for dry and sensitive skins
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A
Rating: 1 out of 5
I bought the goat's milk soap and and the peeling. The soap has a very strong smell and dries the skin, I use it for my hands, vi the price I will not throw it away. The peeling is a scrub without grain and is of no interest to me. I did not like the products of this brand.
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S
Rating: 2 out of 5
Less and less serious. Lack of products in each order and packages take a long time to arrive, when they are not lost. Fortunately the after-sales service is at its best, but it is still very annoying.
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T
Rating: 2 out of 5
Hyper drying or too oily products... I didn't necessarily have skin problems and a lot of blackheads and pimples have come out since I've been using it... I took the whole set but I'm a bit disappointed....
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S
Rating: 2 out of 5
Disappointed with the package I still expected the soap in a nice wrapping. The soap is no good
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B
Rating: 2 out of 5
I had ordered a "box set" as agreed on your site. I received the products wrapped in bubble wrap !!! Imagine my disappointment because it is a gift for Christmas !!! Not professional at all, and I realized that I was not there alone. So I'm going to keep the products and I'm going to order a box from a competitor. Real shame.
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E
Rating: 1 out of 5
Hello Very disappointed of the products the mask peeling burned my face and I had big red plate very disappointed me who was impatient to try ...😕😕
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E
Rating: 1 out of 5
Making the skin very dry didn't help me at all but rather made things worse...
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M
Rating: 1 out of 5
I did not receive my package, no answer from the merchant. The Laposte site tells me that it was delivered when it is totally wrong !!!
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M
Rating: 2 out of 5
Absolutely not convinced by the product, moreover not practical to apply on the skin.
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C
Rating: 2 out of 5
Parcel received in bad condition difficult to reach the after-sales service.
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L
Rating: 2 out of 5
Disappointed not with the products but with a Christmas gift and not even in a box.
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S
Rating: 1 out of 5
This company is a beautiful swindle they make false advertisements and they sent me half of my order and the Sav let's not talk about it I had a small c....... insolent who played on the words to fall asleep whereas I intended to make full of Christmas presents of their so-called company from there it has some out of question I do not recommend this site at all
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F
Rating: 2 out of 5
Since I've been using goat's milk soap I've had a crazy outbreak of pimples !!!! Impressive!! While I never had any pimples !!!! Except 1 or 2 before the appearance of my period. Otherwise the peeling and the cream are very good!
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P
Rating: 1 out of 5
Having to pay the shipping costs again because my package was not delivered when there is no reason I find its aberrant especially being a regular customer.
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P
Rating: 2 out of 5
1 month to be delivered to a so-called address problem...
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M
Rating: 1 out of 5
Nulll
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