Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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Christelle D.
Rating: 2 out of 5
following a purchase from 01/11/2020
Hello, I've ordered several times and the last time I ordered the goat's milk soap was damaged.
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Aissata D.
Rating: 2 out of 5
following a purchase from 31/10/2020
I ordered two soaps I received one I made the necessary the second will arrive soon What disappointed me a little is that I had to ask again for my soap that I paid for.
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Hasibe E.
Rating: 1 out of 5
following a purchase from 02/11/2020
I've been using the full range for my cheek scars for a week now. For the moment I have not had any long term effect.
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Adeline G.
Rating: 2 out of 5
following a purchase from 29/10/2020
Having gotten a bp with my delivery. I have not received my package although it was notified delivered by colissimo pin up indicates I must wait until 11/12 to have perhaps a new delivery. I'm not satisfied with this delay for an order made on 29/10...
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Leanna R.
Rating: 1 out of 5
following a purchase from 18/12/2019
I've used it a few times, but I've given it more buttons.
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Charlotte R.
Rating: 2 out of 5
following a purchase from 29/10/2020
Error on a product
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Leïla E.
Rating: 1 out of 5
following a purchase from 28/10/2020
The payment page loads 30 times I don't understand.
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Natty M.
Rating: 1 out of 5
following a purchase from 28/10/2020
Poor Delivery!!!!! To be reviewed
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Stephanie M.
Rating: 2 out of 5
following a purchase from 27/10/2020
I admit that my skin is better oily, but it gives me tiny pimples...
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Tyfany Gamet S.
Rating: 1 out of 5
following a purchase from 25/10/2020
Mes bouton empire
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Nancy L.
Rating: 1 out of 5
following a purchase from 25/10/2020
Very disappointed by the face peeling cream: in the jar when it was opened, there was a thick layer of sticky cream which did not spread at all and which crumbled on contact with the skin. When I take it off, I don't have much cream left in the jar. In short, I feel like I wasted 29 euros. I wrote to the after-sales service. I'm waiting for their reply .
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Sophie B.
Rating: 1 out of 5
following a purchase from 19/10/2020
Very (too) strong smell of essential oils. Product that dries out the skin a lot. After purchase, I read that the very healthy composition displayed on the product is actually not the real thing, which is scandalous but does not surprise me given the reaction of my skin. So it ended up in the trash.
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Anaïs B.
Rating: 1 out of 5
following a purchase from 08/10/2020
I never received my order.
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Victoire S.
Rating: 1 out of 5
following a purchase from 22/10/2020
Allergic reaction to one of the products
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Carole P.
Rating: 1 out of 5
following a purchase from 01/05/2020
I am very disappointed that I did not receive my order and pin up secret had to do his investigation. I sent all the information they asked me for and they have not answered me anymore so I will not order from them again.
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Sabrina V.
Rating: 1 out of 5
following a purchase from 20/10/2020
I did not receive my order yet.
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Isabelle A.
Rating: 1 out of 5
following a purchase from 20/10/2020
You could put the soap in a box... mine came half squashed....
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Perle V.
Rating: 1 out of 5
following a purchase from 17/09/2020
I didn't receive my package and they won't give me a refund.
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Charlotte B.
Rating: 2 out of 5
following a purchase from 20/10/2020
The cream stings and is not suitable for skin with eczema, although it is recommended.
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Kevin U.
Rating: 1 out of 5
following a purchase from 19/10/2020
I have not yet received my order or even tested the products if it goes to my skin at 🤔.
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Jodrane K.
Rating: 2 out of 5
following a purchase from 18/10/2020
I have read all the negative reviews after purchase and sincerely, if I had read them before, I don't think I would have ordered. I would have preferred more natural products and the fact that these products are promoted on social networks by influencers should have made me think about it. In short, considering the price it's a pity!
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Lauryne L.
Rating: 1 out of 5
following a purchase from 18/10/2020
I received the package in poor condition.
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Dalel D.
Rating: 1 out of 5
following a purchase from 13/10/2020
I did receive my order but it wasn't delivered to my home address and I had to drop it off at the post office. I did pay for home delivery. Otherwise I have nothing to say about the pinup products that I have been using for 5 months now.
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Doréa D.
Rating: 1 out of 5
following a purchase from 11/10/2020
I did not receive my order
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Aurore V.
Rating: 1 out of 5
following a purchase from 12/10/2020
My parcel arrived all crushed and in spite of the bubble wrap the goat's milk mask was in pieces.
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Louna M.
Rating: 2 out of 5
following a purchase from 09/10/2020
Fast delivery however the products do not suit me at all, the soap gave me a push of buttons I'm disgusted given the price of the products
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Nausicaa L.
Rating: 2 out of 5
following a purchase from 08/10/2020
Good products but very high prices anyway
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Carole L.
Rating: 1 out of 5
following a purchase from 08/10/2020
Smell reminiscent of bad quality products! Scrubbing equivalent to industrial glue! Only contains soap. The rest to be banned for my part!
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Lesly D.
Rating: 1 out of 5
following a purchase from 07/10/2020
My skin has been very dry since I've been using it and my exema is starting to reappear, I had to stop, very disappointed by the soap.
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Eloise F.
Rating: 1 out of 5
following a purchase from 22/09/2020
Disgusted customs charges on delivery .
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Noémie B.
Rating: 1 out of 5
following a purchase from 03/10/2020
Neither cream nor soap has any effect. A beautiful carrot
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Camille M.
Rating: 1 out of 5
following a purchase from 01/10/2020
Deteriorates my skin even more. I demand a refund. You are misleadingly advertising
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Delphine M.
Rating: 1 out of 5
following a purchase from 30/09/2020
I got a rash of pimples on my face from your goat's milk soap. I don't intend to leave it at that with your misleading advertising. Your ingredients actually leave a lot to be desired.
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Aurore G.
Rating: 1 out of 5
following a purchase from 06/08/2020
An order never arrived, a soap paid 16 euros, the gift I got in compensation is a brush that does not serve me! They sent me back my soap 1 month later !
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Charlène B.
Rating: 1 out of 5
following a purchase from 16/09/2020
Never back down
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Khadidja A.
Rating: 1 out of 5
following a purchase from 29/09/2020
I got a lot of pimples on my pimples when I've never had
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Louise G.
Rating: 1 out of 5
following a purchase from 29/09/2020
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend. Being a regular buyer of your products I have been on top of not receiving my order in good condition ...
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Ouafa S.
Rating: 1 out of 5
following a purchase from 28/09/2020
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I had previously been paying a very high price through prescriptions from my local GP.
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Anna R.
Rating: 1 out of 5
following a purchase from 25/09/2020
I'm still expecting to receive samples in addition to the Damage order.
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Aurelie C.
Rating: 1 out of 5
following a purchase from 27/09/2020
Nul
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