Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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Jacqueline Gladys M.
Rating: 2 out of 5
following a purchase from 29/09/2020
I don't know if it's because of the soap. But I've had pimple outbreaks. Otherwise, they smell like soap and they're creamy...
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Leila M.
Rating: 1 out of 5
following a purchase from 27/09/2020
Trop cher
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Sean G.
Rating: 2 out of 5
following a purchase from 27/09/2020
Poor packaging
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Floriane B.
Rating: 1 out of 5
following a purchase from 27/09/2020
I still haven't received my order for about 10 days. My package is lost and I have no news.........!!!!
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Stéphanie H.
Rating: 1 out of 5
following a purchase from 18/09/2020
I took these products because I've seen that they reduce acne and scarring...... For me it's the opposite. More pimples and bigger pimples. I don't have any allergies or sensitive skin. Disappointed
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Nathalie D.
Rating: 2 out of 5
following a purchase from 25/09/2020
Order received but delivery time too long
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Aminata B.
Rating: 2 out of 5
following a purchase from 18/09/2020
I don't see any change on my skin, but it smells good and is pleasant to apply.
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Noelyne M.
Rating: 2 out of 5
following a purchase from 18/09/2020
Goat's milk soap makes me full of little pimples. That's a shame.
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Milene D.
Rating: 2 out of 5
following a purchase from 18/09/2020
The package was in perfect condition, but unfortunately it was missing 1product.after sending an email, have guaranteed me that all my products were in the package and can do nothing for me. Unfortunately this is not the case. So I paid for 1 product that I will never receive. Disappointed.
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Elisabeth M.
Rating: 1 out of 5
following a purchase from 16/09/2020
The soap irritated my face and brought out a lot of pimples. My hands felt like winter when it's cold. I put it in the trash, and I spent 2.90 € for a donkey milk soap in the pharmacy. I strongly advise against it but I am obliged to put a star to validate my opinion On the other hand fast delivery
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Sandrine D.
Rating: 2 out of 5
following a purchase from 16/09/2020
my order arrived as expected on the agreed date. as for seeing the effectiveness of your anti-blemish products for teenage problem skin..... I still need a little more time!!!!
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Diana F.
Rating: 1 out of 5
following a purchase from 16/09/2020
No news of the package since it was shipped on September 17, it is September 29...
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Laura C.
Rating: 1 out of 5
following a purchase from 14/09/2020
After having applied for 2 days to follow (soap + cream without oil) the products on my face. A lot of pimples appeared! Pimples resembling small blisters, under the chin, all along the jaw line, on the cheeks and forehead. Very disappointed for a rather exorbitant price.
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Fouad H.
Rating: 1 out of 5
following a purchase from 15/09/2020
Ineffective product still a scam
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Virginie D.
Rating: 1 out of 5
following a purchase from 13/09/2020
we make you believe in a free delivery and you have to pay 25 euros in customs fees! Roughly the price of half of my order Information stipulated but deliberately hidden in the conditions of sale This is not correct I will not order any more and will inform the Swiss buyers via the networks to prevent them from being scammed like me!
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Norhène J.
Rating: 1 out of 5
following a purchase from 11/09/2020
Give me some buttons!!! Really it's a scam, girls with sensitive skins I strongly advise against it.
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Mathilde G.
Rating: 1 out of 5
following a purchase from 09/09/2020
I have never received my order, but I am still waiting for my parcel.... I do not recommend it at all.
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Manon B.
Rating: 1 out of 5
following a purchase from 05/09/2020
I received my package, open and empty! I do not have the right to a refund.
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Manon D.
Rating: 2 out of 5
following a purchase from 08/09/2020
I tried it for 4 days and my skin became oily ... I also had small pimples here and there ... I confess that I am still perplexed, as I was expecting a healthy and natural product. Have a nice evening.
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Damien D.
Rating: 1 out of 5
following a purchase from 08/09/2020
Hello, I am very unhappy my soap was broken when I received my package just incomprehensible. I hope to have a gesture from you. Looking forward to your return, Sincerely,
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Lynda H.
Rating: 1 out of 5
following a purchase from 05/09/2020
Zero notice as I have not received anything 😡😡
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Marielle F.
Rating: 2 out of 5
following a purchase from 30/08/2020
I put two stars just for the very fast delivery but not satisfied with the products, my skin did not appreciate at all! Since I happily stopped my skin has returned to normal. Not suitable for fragile skin.
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Elsa T.
Rating: 2 out of 5
following a purchase from 08/09/2020
My soap came in crushed and in pieces.
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Delphine R.
Rating: 1 out of 5
following a purchase from 07/09/2020
It gives me even more pimples, pimples under my skin that I never had before and a super red skin !!! Only the cream suits me.
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Charlene C.
Rating: 2 out of 5
following a purchase from 06/09/2020
I've been using Pin Up Secret soap for a week now and I've had a lot of pimples appearing, even more than usual. I use it morning and night. On the other hand, it smells great.
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Amandine G.
Rating: 2 out of 5
following a purchase from 05/09/2020
The really ugly packaging for a product like this says "quality" I received it broken so even Wish and Ali express make better packaging.
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Samiya K.
Rating: 1 out of 5
following a purchase from 05/09/2020
It hasn't changed anything to my skin problems but I think it all depends on the skin of each person ....
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Judeline A.
Rating: 1 out of 5
following a purchase from 06/09/2020
I started using soap and quite frankly I'm disappointed. In just a few days of use it has given me pimples, when it should be the opposite. I don't recommend buying it.
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Melanie D.
Rating: 1 out of 5
following a purchase from 15/08/2020
Order 517967280 placed on 15/08/2020, still not received and the customer service does not answer me. Deplorable and scandalous!!!!
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Julie M.
Rating: 2 out of 5
following a purchase from 08/03/2020
Not very responsive when there is a delivery problem... I received my product 6 months later...
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Manel S.
Rating: 1 out of 5
following a purchase from 03/09/2020
Disappointed ☹️
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Houtteville P.
Rating: 1 out of 5
following a purchase from 04/09/2020
Poor customer service
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Viet Nga L.
Rating: 1 out of 5
following a purchase from 31/08/2020
I am very disappointed with your quality of service regarding my claim of the Colissimo delay! ( delivery 9 days after the order ! Delay not respected !)
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Alison D.
Rating: 2 out of 5
following a purchase from 29/08/2020
Well-structured site.
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Anne-Perrine P.
Rating: 2 out of 5
following a purchase from 01/09/2020
I'm a big fan of goat's milk soap. I was looking for a cream to apply on the skin afterwards. So I bought the oil-free cream. Disappointment to read the composition and drink two products controversial endocrine disruptor ... what a shame to combine goat milk soap and these 2 products there ... I made a return on the Instagram account ... without any return!
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Aurélien S.
Rating: 1 out of 5
following a purchase from 27/08/2020
Soap came in crumbs
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Anne R.
Rating: 1 out of 5
following a purchase from 28/08/2020
The product gives bcp of pimples Absolutely not effective Misleading advertising
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Zara C.
Rating: 1 out of 5
following a purchase from 21/08/2020
Very bad experience for the never before seen order. Complicated to receive it with serves that send the ball back and forth.
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Mégane B.
Rating: 2 out of 5
following a purchase from 23/08/2020
I'm a fan of soap, but the mask dries out my skin, the cream dries out my skin, the exfoliating scrub is useless and greasy... But soap is always top!
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Hanaa A.
Rating: 1 out of 5
following a purchase from 22/08/2020
Zero zero ! So far I haven't received my order and the customer service gives false information ! Frankly I do not recommend it at all!
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