Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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Aurore G.
Rating: 1 out of 5
following a purchase from 18/08/2020
It is a product that contains components that are not recommended during pregnancy. There is no information about this on the site or on the product packaging. I've looked at the consumer reviews myself. So I am not currently using my product because I am pregnant.
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Charlotte L.
Rating: 2 out of 5
following a purchase from 09/06/2020
1st package ever arrived 2 months to receive my article just sent in an envelope. Disappointed with the service but not with the product
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Alizon D.
Rating: 2 out of 5
following a purchase from 03/04/2020
Pleasant feeling on the skin very good for the oil-free cream but for the rest no change for acne so expensive for not much ...
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Pauline W.
Rating: 1 out of 5
following a purchase from 16/08/2020
Order supposedly delivered never received
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Melanie N.
Rating: 1 out of 5
following a purchase from 16/08/2020
Catastrophic! Two weeks I use it and all the pimples come out. I keep on using it for another week just in case, and then I stop if there is no improvement.
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Belinda J.
Rating: 1 out of 5
following a purchase from 11/08/2020
Makes the skin dry, irritated. I wouldn't recommend it.
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Chirine B.
Rating: 1 out of 5
following a purchase from 03/08/2020
I did not receive my order
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Clara E.
Rating: 2 out of 5
following a purchase from 10/08/2020
Created more buttons for me than I already had. Too bad, I'd been getting good feedback on this product...
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Pauline L.
Rating: 1 out of 5
following a purchase from 11/08/2020
Soap received in poor condition. The customer service didn't quite live up to my expectations. I have received a coupon code, thank you very much, but this does not solve the problem. The soap should have been packed properly which was not the case. It was bound to get damaged, Cdlt.
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Oznur E.
Rating: 1 out of 5
following a purchase from 07/08/2020
Pas bien
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Linda G.
Rating: 1 out of 5
following a purchase from 05/08/2020
My package was returned after just 3 days of waiting to pick it up from the merchant. In spite of 2 messages later or I was expecting an answer we will send you back this one it is an error. I am indeed answered we see that your order has returned to us but we wait until it returns to us in our premises to start the dispute to find out what really happened and then we will deliver again ... but I will pay for this order and in return I expect delivery and not that you still take the time to make the meal when I am not at fault. From the moment you can see that this order is returning why make me wait to send me another one without wasting my time again. Do not exaggerate either
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Amandine A.
Rating: 1 out of 5
following a purchase from 26/07/2020
Ineffective
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Sophie R.
Rating: 1 out of 5
following a purchase from 06/08/2020
It's been a week that I use the soap so too early to give my opinion, however I was very disappointed at the reception of the package, zero in terms of packaging at 26 € the soap you could at least put it in a cloth pouch. Unacceptable
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Marine T.
Rating: 1 out of 5
following a purchase from 06/08/2020
The company is aware that there are other fraudulent sites in their names and they do nothing! And when a victim of the scams comes to explain the problem to them you have people without sympathy who tell you ba it's not us you've been scammed! Not even an excuse because the scam is in their name! Even if their soaps are good, the communication sucks!
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Magalie C.
Rating: 2 out of 5
following a purchase from 04/08/2020
Brings out the pimples a week of use after...and scratches at the neck. I would not recommend
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Alexandra S.
Rating: 2 out of 5
following a purchase from 04/08/2020
So far, no spectacular results...
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Aurélie H.
Rating: 2 out of 5
following a purchase from 24/07/2020
Nice product, strong smell when opening the soap. I don't have any obvious results yet... to see in time.
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Insaf D.
Rating: 2 out of 5
following a purchase from 02/08/2020
No button remove despite several months of use
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Maely G.
Rating: 1 out of 5
following a purchase from 01/08/2020
He gave me a lot of pimples and I have very dry skin after use.
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Marie L.
Rating: 1 out of 5
following a purchase from 30/07/2020
Still waiting for my package
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Sabrina G.
Rating: 1 out of 5
following a purchase from 28/07/2020
Allergy to the product
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Julie H.
Rating: 1 out of 5
following a purchase from 30/07/2020
I put a star, but I can't put zero... I didn't receive my package and I feel like you don't care... I don't recommend it! Unnecessary customer service
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Morgana T.
Rating: 1 out of 5
following a purchase from 29/07/2020
Hello, I have received my order but one item is missing.
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Magali G.
Rating: 2 out of 5
following a purchase from 28/07/2020
Random delivery
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Egzona H.
Rating: 1 out of 5
following a purchase from 24/04/2020
It took me 4 and a half months to receive my package and it was returned to sender and I still had to pay the return shipping costs. I find that unacceptable.
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Laura T.
Rating: 2 out of 5
following a purchase from 28/07/2020
High price and I use since August 1, 2020 these products mntn and I am them no change I would wash with a normal soap it would be the same
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Sara L.
Rating: 2 out of 5
following a purchase from 26/07/2020
I'm afraid the precious cream I ordered got hot in the relay point. The texture is very liquid and dries out my skin very much, as if I was only putting on water and it lacked moisture. The appearance is a rather transparent liquid with lumps of cream. I don't think this is normal and I'm terribly disappointed to have paid for a product that was not insured when it was delivered/stored at the relay point offered by Pin Up Secret. Notice to other consumers: DO NOT ORDER IN SUMMER, YOU RISK TO LOSE YOUR MONEY. I would like to try to recommend this cream with another delivery point but I can't risk throwing the money away unless the brand makes a commercial gesture to me and takes into account the heat wave that is not always well provided by delivery services. As for the mask soap, always satisfied, this product is top! I highly recommend it, it works miracles (even for sunburns that it soothes).
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Yasmina I.
Rating: 1 out of 5
following a purchase from 24/07/2020
Has no manpower on me hasn't made my spots a flop for me no change
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Sarah C.
Rating: 1 out of 5
following a purchase from 25/07/2020
I didn't like this product at all I'm disappointed it gave me an acne flare-up that I can't get rid of.
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Angelique L.
Rating: 1 out of 5
following a purchase from 26/07/2020
Decided because I still haven't received my order
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Audrey M.
Rating: 1 out of 5
following a purchase from 23/07/2020
When I opened my package at home my bottle of oil free cream was broken so I am very disappointed I will not recommend it anymore it's a shame because I like these products very much crdlm Audrey markarian
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Mirella B.
Rating: 1 out of 5
following a purchase from 21/07/2020
I got 40€ in customs. I'm really disgusted.
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Aurélie A.
Rating: 1 out of 5
following a purchase from 22/07/2020
Parcel never arrived and no response from customer service
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De M.
Rating: 1 out of 5
following a purchase from 21/07/2020
I haven't received a product!!!
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Hélène L.
Rating: 2 out of 5
following a purchase from 18/07/2020
A little disappointed with the oil-free cream, it is not the same container, it cuts it does not have the same smell.
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Magdaléna M.
Rating: 2 out of 5
following a purchase from 19/07/2020
Cava but too expensive for just soap and the smell is horrible, I wouldn't recommend it.
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Sorenza D.
Rating: 1 out of 5
following a purchase from 17/07/2020
complications with my order
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Lea V.
Rating: 2 out of 5
following a purchase from 17/07/2020
Top soap on the other hand the peeling is of no interest it is very difficult to remove, and gentle exfoliating care very disappointing 90% cream and 10% grain as much to say that it exfoliates nothing at all, given the price is very disappointing
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Sonia F.
Rating: 2 out of 5
following a purchase from 16/07/2020
I have been using the soap for a year morning and evening, then I use the mask twice a week as well as the precious cream, but for the last 3 days I have had an allergy rash of pimples... and when I use the cream and soap the pimples become redder. Have you changed the composition of the products?
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Sabrina B.
Rating: 1 out of 5
following a purchase from 14/07/2020
disappointed with the composition of the oil-free cream. Unfortunately I did not check before buying it because I really thought I was dealing with a clean brand.
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