Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews
5 65,5k 81% 4 9 496 12% 3 2 455 3% 2 1 302 2% 1 2 599 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 2 stars

Reset filters
S
Syara C.
Rating: 1 out of 5
following a purchase from 02/04/2020
Having taken a box, I expected to receive the box in a nice box of the brand, instead of this I received everything in bulk in a box.
Translated reviews
M
Maimouna N.
Rating: 2 out of 5
following a purchase from 05/05/2020
Fast and efficient delivery service. Concerning the soap, it has no effect on my skin.
Translated reviews
C
Chloé D.
Rating: 2 out of 5
following a purchase from 30/04/2020
The oil-free cream has no effect on my skin.
Translated reviews
M
Martine G.
Rating: 2 out of 5
following a purchase from 07/05/2020
At my first order I was seduced by the soap and ointment. With my second order of soap I realize that my face is full of pimples.
Translated reviews
J
Julie V.
Rating: 1 out of 5
following a purchase from 11/05/2020
Unfortunately I have not received all my products and it's now 1 week since I contacted the brand no action has been made I paid for a product without receiving it. A mistake can happen but I find it scandalous.
Translated reviews
S
Sabrina B.
Rating: 2 out of 5
following a purchase from 12/04/2020
Fast product reception during confinement, it dries the skin well for oily skin, but in 1 month and a half no evolution
Translated reviews
T
Touria A.
Rating: 2 out of 5
following a purchase from 20/04/2020
Always so many buttons only strong point the smell of soap ! For my part not satisfied at all
Translated reviews
J
Jordane V.
Rating: 2 out of 5
following a purchase from 13/04/2020
I'm thinking of solid soap, but the results are not there.
Translated reviews
T
Tom D.
Rating: 2 out of 5
following a purchase from 23/04/2020
No communication from the customer service, only when the package arrived three weeks late they sent an email.
Translated reviews
A
Aïcha B.
Rating: 2 out of 5
following a purchase from 10/05/2020
I did not receive my full order. It was indeed an oversight on the part of the brand. The brand reacted quickly and sent me the missing product right away.
Translated reviews
M
Marion V.
Rating: 1 out of 5
following a purchase from 12/04/2020
I've been using the products for over a month! And yesterday I made the decision to stop! I have even more pimples than before! I'm extremely on it
Translated reviews
C
Carine C.
Rating: 1 out of 5
following a purchase from 03/05/2020
Goat's milk soap is a horror, it dries out the skin, tightens it and causes dryness pimples! Concerning the precious cream, it is also a disaster, 2 weeks of use and the cream starts to give off a chemical smell (resembling Chlorine for swimming pools...) My skin had an outbreak of pimples supposedly to "purify". It is not true, I had pimples and red patches everywhere. To run away!
Translated reviews
H
Hadjer G.
Rating: 2 out of 5
following a purchase from 13/04/2020
Not as exceptional as it sounds.
Translated reviews
M
Magali G.
Rating: 2 out of 5
following a purchase from 27/03/2020
Delivery times are never respected and neither are the delivery points.
Translated reviews
A
Audrey L.
Rating: 1 out of 5
following a purchase from 19/04/2020
Your products are worthless. Hyper disappointed with the composition of the misleading advertising. I wish to be reimbursed. I'm preparing my article to advertise negatively on your products. A horror.
Translated reviews
K
Kate G.
Rating: 1 out of 5
following a purchase from 21/04/2020
Completely dried out my skin, created microcysts. My skin has never been in such a state. I don't even dare to look at myself in the mirror anymore. Avoid at all costs.
Translated reviews
L
Léa G.
Rating: 2 out of 5
following a purchase from 19/04/2020
I don't see any change unfortunately I still have as many pimples and scars despite using it as I said.
Translated reviews
K
Kimberly B.
Rating: 1 out of 5
following a purchase from 15/04/2020
It blackened my face and it didn't take off any stains!
Translated reviews
S
Solene D.
Rating: 2 out of 5
following a purchase from 13/04/2020
Not very satisfied in all products
Translated reviews
N
Nelly T.
Rating: 2 out of 5
following a purchase from 14/04/2020
At the moment, few results for acne
Translated reviews
L
Lily M.
Rating: 2 out of 5
following a purchase from 04/05/2020
The products are highly effective! Nevertheless, the oil-free cream is rated 2/100 on Yuka because of the excessive amount of endocrine disrupting product, which bothers me greatly. In addition to being dangerous for Man and his health, these products are extremely harmful to the environment and his health... it's not because I'm unhappy with the products that I rate them badly, but because their bad composition bothers me. If the brand makes an effort on this point, I will buy the products back! If not, I'll switch to a more eco-friendly brand.
Translated reviews
H
Hanane H.
Rating: 1 out of 5
following a purchase from 13/04/2020
No change in my skin or my husband's skin...
Translated reviews
M
Melissa Y.
Rating: 1 out of 5
following a purchase from 12/04/2020
Good only for drying the skin causes more pimples than anything else.
Translated reviews
C
Claudie C.
Rating: 2 out of 5
following a purchase from 03/05/2020
Hello, The bottle of cream arrived broken, I sent an email to the service but still no response.
Translated reviews
C
Cristina B.
Rating: 1 out of 5
following a purchase from 23/04/2020
The oil-free cream contains products that are endocrine disruptors for the skin, it is a pity to claim that it is based on natural products!
Translated reviews
S
Sandrine K.
Rating: 1 out of 5
following a purchase from 22/04/2020
Very long parcel arrived and no commercial gesture. On top of my good product
Translated reviews
L
Léa H.
Rating: 1 out of 5
following a purchase from 12/04/2020
Does not work for psoriasis.
Translated reviews
M
Marie F.
Rating: 1 out of 5
following a purchase from 22/04/2020
Package received. Nevertheless the packaging leaves a lot to be desired. I doubt you'd send me like this to all your bloggers who advertise it. For beauty products it's really cheap packaging. I'm really disappointed. I ordered 5 of them for distribution after having sold the merits I will clearly have to pack them more nicely. I'm not even talking about the hygiene/sanitary side of the situation.
Translated reviews
M
Myriam B.
Rating: 2 out of 5
following a purchase from 19/04/2020
Ineffective soap that wears off much too quickly. A loss of product especially when making the mask.
Translated reviews
L
Laetitia M.
Rating: 1 out of 5
following a purchase from 19/04/2020
In spite of the containment, sampling carried out immediately after the order, 1 month to finally dispatch the order. Mails sent never had a return. This is the last time I order
Translated reviews
C
Claire B.
Rating: 1 out of 5
following a purchase from 13/04/2020
Unacceptable! I'm well aware of the crisis we've been through, but... It took me more than 1 month to receive my package knowing that orders placed after mine arrived in a few days I am very disappointed and would not recommend it anymore.
Translated reviews
L
Lucile F.
Rating: 1 out of 5
following a purchase from 13/04/2020
Even more buttons with
Translated reviews
N
Najma Q.
Rating: 2 out of 5
following a purchase from 18/04/2020
The products are of good quality however Order 2 batches and receive only 1. That's a limit. I had to restart and wait 10 days for an answer with a simple excuse and without any gesture from pinup. 1 month to have my products paid 200€ is not great. Morality so that the order pickers don't make a mistake, you have to make one order per product!
Translated reviews
M
Marion C.
Rating: 2 out of 5
following a purchase from 16/04/2020
Not too bad products that don't break bricks. A lousy customer service, really unworthy of the price of the products. I will never recommend the brand to the community.
Translated reviews
J
Joanna R.
Rating: 1 out of 5
following a purchase from 19/04/2020
Allergic to the product for disappointed "magic" products
Translated reviews
F
Fadwa B.
Rating: 1 out of 5
following a purchase from 19/04/2020
Unfortunately I was scammed the first time and I lost 37 euros because a site passed itself off as you I think some communication could have been made. All the more I warned your team who didn't even give a promo code or advantage to compensate for the damage. Disappointed
Translated reviews
C
Chloe A.
Rating: 1 out of 5
following a purchase from 23/03/2020
vicious circle when you use it more than 2 times + button
Translated reviews
A
Aurélie G.
Rating: 2 out of 5
following a purchase from 17/04/2020
Because I missed a product in my order that I'm still waiting to receive.
Translated reviews
M
Meryl F.
Rating: 2 out of 5
following a purchase from 15/04/2020
Lack of reactivity to answers No concrete explanation in case of delay 1 month and one week of waiting for a product ...
Translated reviews
D
Dominique L.
Rating: 1 out of 5
following a purchase from 11/05/2020
Despite several complaints, I never received my package. A reversal of orders and/or addresses having taken place at pin-up! Very disappointing Dominique
Translated reviews
We use cookies for audience measurement and improving user experience.