Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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Saida M.
Rating: 1 out of 5
following a purchase from 11/04/2019
Hello sorry to announce you that my package was incomplete and nothing was made big disappointment on your part to be worth what rightfully
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Coralie W.
Rating: 2 out of 5
following a purchase from 24/05/2020
Contrary to the feedback given on the site no such result however on my side
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Akila C.
Rating: 1 out of 5
following a purchase from 23/05/2020
It's not a miracle product. I half-recommend it.
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Camille B.
Rating: 2 out of 5
following a purchase from 24/05/2020
Soap is just great ! But the precious cream leaves a cardboard effect on the skin and smells rather bad, then the peeling is not effective.
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Carla R.
Rating: 1 out of 5
following a purchase from 26/05/2020
Did not take into account the request for cancellation.
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Ines W.
Rating: 1 out of 5
following a purchase from 26/05/2020
Nul
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Lou H.
Rating: 2 out of 5
following a purchase from 24/05/2020
Soap on top Scrubbing is strictly useless it makes the face peel even more and the moisturizing cream completely dries the face against soap and top
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Justine K.
Rating: 2 out of 5
following a purchase from 26/05/2020
The products arrived with open packages and a soap that had been spoiled.
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Marilyne S.
Rating: 1 out of 5
following a purchase from 22/05/2020
I'm very unhappy with the delivery because I placed an order on April 27th and I still haven't received my package yet. Nobody to date keeps me informed I find it really not inadmissible !
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Silimatou T.
Rating: 1 out of 5
following a purchase from 18/05/2020
I bought the soap and the day cream. I don't use it anymore because the soap dried my face too much and the cream doesn't smell good. I did not notice any change or see the goods made.
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Roger D.
Rating: 2 out of 5
following a purchase from 25/05/2020
It's okay.
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Dolores B.
Rating: 1 out of 5
following a purchase from 18/04/2020
Before sending the satisfaction questionnaire you should have received the order and tested it.
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Sabrina T.
Rating: 2 out of 5
following a purchase from 06/05/2020
I took the full package and I'm not very happy with the products.
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Ophelie M.
Rating: 1 out of 5
following a purchase from 05/04/2020
I strongly advise against people who get pimples very easily and who have acne-prone skin at times because I have started the goat's milk soap which after each wash dries the skin a lot even with a good complementary routine. After a while the soap causes big pimples that don't need to be there with a good routine and are supposed to disappear after a long use of pin-up products. This observation was approved by friends who don't necessarily have the same skin type as mine.
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Khouloud Z.
Rating: 1 out of 5
following a purchase from 04/05/2020
Frankly I'm a little disappointed because I don't have the expected result I don't see any change an improvement Too bad...
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Sandra R.
Rating: 2 out of 5
following a purchase from 08/05/2020
Bad experience, I am ordering for the first time and I don't have all my order and some products already opened .
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Maissa H.
Rating: 2 out of 5
following a purchase from 06/04/2020
Very long delivery time
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Estelle Q.
Rating: 1 out of 5
following a purchase from 19/04/2020
No change
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Syara C.
Rating: 1 out of 5
following a purchase from 02/04/2020
Having taken a box, I expected to receive the box in a nice box of the brand, instead of this I received everything in bulk in a box.
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Maimouna N.
Rating: 2 out of 5
following a purchase from 05/05/2020
Fast and efficient delivery service. Concerning the soap, it has no effect on my skin.
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Chloé D.
Rating: 2 out of 5
following a purchase from 30/04/2020
The oil-free cream has no effect on my skin.
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Martine G.
Rating: 2 out of 5
following a purchase from 07/05/2020
At my first order I was seduced by the soap and ointment. With my second order of soap I realize that my face is full of pimples.
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Julie V.
Rating: 1 out of 5
following a purchase from 11/05/2020
Unfortunately I have not received all my products and it's now 1 week since I contacted the brand no action has been made I paid for a product without receiving it. A mistake can happen but I find it scandalous.
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Sabrina B.
Rating: 2 out of 5
following a purchase from 12/04/2020
Fast product reception during confinement, it dries the skin well for oily skin, but in 1 month and a half no evolution
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Touria A.
Rating: 2 out of 5
following a purchase from 20/04/2020
Always so many buttons only strong point the smell of soap ! For my part not satisfied at all
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Jordane V.
Rating: 2 out of 5
following a purchase from 13/04/2020
I'm thinking of solid soap, but the results are not there.
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Tom D.
Rating: 2 out of 5
following a purchase from 23/04/2020
No communication from the customer service, only when the package arrived three weeks late they sent an email.
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Aïcha B.
Rating: 2 out of 5
following a purchase from 10/05/2020
I did not receive my full order. It was indeed an oversight on the part of the brand. The brand reacted quickly and sent me the missing product right away.
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Marion V.
Rating: 1 out of 5
following a purchase from 12/04/2020
I've been using the products for over a month! And yesterday I made the decision to stop! I have even more pimples than before! I'm extremely on it
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Carine C.
Rating: 1 out of 5
following a purchase from 03/05/2020
Goat's milk soap is a horror, it dries out the skin, tightens it and causes dryness pimples! Concerning the precious cream, it is also a disaster, 2 weeks of use and the cream starts to give off a chemical smell (resembling Chlorine for swimming pools...) My skin had an outbreak of pimples supposedly to "purify". It is not true, I had pimples and red patches everywhere. To run away!
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Hadjer G.
Rating: 2 out of 5
following a purchase from 13/04/2020
Not as exceptional as it sounds.
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Magali G.
Rating: 2 out of 5
following a purchase from 27/03/2020
Delivery times are never respected and neither are the delivery points.
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Audrey L.
Rating: 1 out of 5
following a purchase from 19/04/2020
Your products are worthless. Hyper disappointed with the composition of the misleading advertising. I wish to be reimbursed. I'm preparing my article to advertise negatively on your products. A horror.
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Kate G.
Rating: 1 out of 5
following a purchase from 21/04/2020
Completely dried out my skin, created microcysts. My skin has never been in such a state. I don't even dare to look at myself in the mirror anymore. Avoid at all costs.
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Léa G.
Rating: 2 out of 5
following a purchase from 19/04/2020
I don't see any change unfortunately I still have as many pimples and scars despite using it as I said.
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Kimberly B.
Rating: 1 out of 5
following a purchase from 15/04/2020
It blackened my face and it didn't take off any stains!
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Solene D.
Rating: 2 out of 5
following a purchase from 13/04/2020
Not very satisfied in all products
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Nelly T.
Rating: 2 out of 5
following a purchase from 14/04/2020
At the moment, few results for acne
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Lily M.
Rating: 2 out of 5
following a purchase from 04/05/2020
The products are highly effective! Nevertheless, the oil-free cream is rated 2/100 on Yuka because of the excessive amount of endocrine disrupting product, which bothers me greatly. In addition to being dangerous for Man and his health, these products are extremely harmful to the environment and his health... it's not because I'm unhappy with the products that I rate them badly, but because their bad composition bothers me. If the brand makes an effort on this point, I will buy the products back! If not, I'll switch to a more eco-friendly brand.
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Hanane H.
Rating: 1 out of 5
following a purchase from 13/04/2020
No change in my skin or my husband's skin...
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