Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1 and 2 stars

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N
Nelly T.
Rating: 2 out of 5
following a purchase from 14/04/2020
At the moment, few results for acne
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Lily M.
Rating: 2 out of 5
following a purchase from 04/05/2020
The products are highly effective! Nevertheless, the oil-free cream is rated 2/100 on Yuka because of the excessive amount of endocrine disrupting product, which bothers me greatly. In addition to being dangerous for Man and his health, these products are extremely harmful to the environment and his health... it's not because I'm unhappy with the products that I rate them badly, but because their bad composition bothers me. If the brand makes an effort on this point, I will buy the products back! If not, I'll switch to a more eco-friendly brand.
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Hanane H.
Rating: 1 out of 5
following a purchase from 13/04/2020
No change in my skin or my husband's skin...
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Melissa Y.
Rating: 1 out of 5
following a purchase from 12/04/2020
Good only for drying the skin causes more pimples than anything else.
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Claudie C.
Rating: 2 out of 5
following a purchase from 03/05/2020
Hello, The bottle of cream arrived broken, I sent an email to the service but still no response.
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Cristina B.
Rating: 1 out of 5
following a purchase from 23/04/2020
The oil-free cream contains products that are endocrine disruptors for the skin, it is a pity to claim that it is based on natural products!
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Sandrine K.
Rating: 1 out of 5
following a purchase from 22/04/2020
Very long parcel arrived and no commercial gesture. On top of my good product
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Léa H.
Rating: 1 out of 5
following a purchase from 12/04/2020
Does not work for psoriasis.
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Marie F.
Rating: 1 out of 5
following a purchase from 22/04/2020
Package received. Nevertheless the packaging leaves a lot to be desired. I doubt you'd send me like this to all your bloggers who advertise it. For beauty products it's really cheap packaging. I'm really disappointed. I ordered 5 of them for distribution after having sold the merits I will clearly have to pack them more nicely. I'm not even talking about the hygiene/sanitary side of the situation.
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Myriam B.
Rating: 2 out of 5
following a purchase from 19/04/2020
Ineffective soap that wears off much too quickly. A loss of product especially when making the mask.
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Laetitia M.
Rating: 1 out of 5
following a purchase from 19/04/2020
In spite of the containment, sampling carried out immediately after the order, 1 month to finally dispatch the order. Mails sent never had a return. This is the last time I order
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Claire B.
Rating: 1 out of 5
following a purchase from 13/04/2020
Unacceptable! I'm well aware of the crisis we've been through, but... It took me more than 1 month to receive my package knowing that orders placed after mine arrived in a few days I am very disappointed and would not recommend it anymore.
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Lucile F.
Rating: 1 out of 5
following a purchase from 13/04/2020
Even more buttons with
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Najma Q.
Rating: 2 out of 5
following a purchase from 18/04/2020
The products are of good quality however Order 2 batches and receive only 1. That's a limit. I had to restart and wait 10 days for an answer with a simple excuse and without any gesture from pinup. 1 month to have my products paid 200€ is not great. Morality so that the order pickers don't make a mistake, you have to make one order per product!
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Marion C.
Rating: 2 out of 5
following a purchase from 16/04/2020
Not too bad products that don't break bricks. A lousy customer service, really unworthy of the price of the products. I will never recommend the brand to the community.
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Joanna R.
Rating: 1 out of 5
following a purchase from 19/04/2020
Allergic to the product for disappointed "magic" products
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Fadwa B.
Rating: 1 out of 5
following a purchase from 19/04/2020
Unfortunately I was scammed the first time and I lost 37 euros because a site passed itself off as you I think some communication could have been made. All the more I warned your team who didn't even give a promo code or advantage to compensate for the damage. Disappointed
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Chloe A.
Rating: 1 out of 5
following a purchase from 23/03/2020
vicious circle when you use it more than 2 times + button
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Aurélie G.
Rating: 2 out of 5
following a purchase from 17/04/2020
Because I missed a product in my order that I'm still waiting to receive.
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Meryl F.
Rating: 2 out of 5
following a purchase from 15/04/2020
Lack of reactivity to answers No concrete explanation in case of delay 1 month and one week of waiting for a product ...
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Dominique L.
Rating: 1 out of 5
following a purchase from 11/05/2020
Despite several complaints, I never received my package. A reversal of orders and/or addresses having taken place at pin-up! Very disappointing Dominique
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Sarah S.
Rating: 1 out of 5
following a purchase from 07/04/2020
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I had previously been paying a very high price through prescriptions from my local GP. I am very happy with the products but I would not place any more orders because the customer service is terrible. Sincerely
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Augustine S.
Rating: 1 out of 5
following a purchase from 30/04/2020
Disappointed one waits for the influencers to talk about it all the time my skin has not changed buy you any soap cleansing scrub they will do the job and personal if you have acne problems is that the treatment of the dermatologist and a food hygiene and make all the products that the doctor prescribes to dry pimples ect After if your skin does not have acne but blemishes make you in phamarcie Disappointed with soap And oil but I have not tested the rest so I would re order to give my opinion on everything it is possible that the rest is well after it is like everything you have to be diligent and especially do not forget all the products are not necessarily for your skin your skin is unique so what is good for me may be bad or vice versa so you have to take my opinion and all the opinions out of curiosity but must make its own opinion to be able to judge a product. You try it and then you can tell how your skin reacts. But to know what is good for Bertrand can be bad ... so don't judge a brand on opinions and don't make my mistake I had the impression that it was the product because influencers have a track record they all say the same thing about the product or you can see that they are lying because all skins are different and a product does not act the same from my skin to the skin of the other! I speak with sincerity I have nothing to gain the brand does not pay me and to be even more I would test the rest to give you my opinion but as I said the reaction of My skin is not there your so it is to be taken into account but not listen to these people who follow a roadmap!
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Nicolza E.
Rating: 1 out of 5
following a purchase from 04/04/2020
Order not received on you
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Chloe L.
Rating: 1 out of 5
following a purchase from 17/02/2020
Delivery time
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Yamina F.
Rating: 2 out of 5
following a purchase from 28/04/2020
I found that customer service was slow to respond when I encountered an address problem that I wanted to fix quickly.
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Soukaina Jawad B.
Rating: 1 out of 5
following a purchase from 01/05/2020
No customer service no customer service no
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Lea H.
Rating: 1 out of 5
following a purchase from 15/04/2020
Very bad product
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Leslie A.
Rating: 2 out of 5
following a purchase from 03/04/2020
Products that cleanse the skin well, leaving it feeling soft and smooth... Contrary to the disappearance of stains I do not approve of this result yet !!!
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Dalila N.
Rating: 1 out of 5
following a purchase from 03/04/2020
Note zero product open jar half and not full. Ineligible
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Gloria B.
Rating: 1 out of 5
following a purchase from 02/04/2020
I expected a lot from this product, I respected the uses and in spite of that I didn't get any results. Disappointed!
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Louis H.
Rating: 1 out of 5
following a purchase from 01/05/2020
I have been waiting for my order for 1 month
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Hawa D.
Rating: 1 out of 5
following a purchase from 05/04/2020
Soap doesn't change anything to my skin
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Jennifer D.
Rating: 2 out of 5
following a purchase from 05/05/2020
Product delivered in a stupid paper wrapping, it looks like the product came from ali express! A LITTLE EFFORT FOR THE PRESENTATION
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Virginie L.
Rating: 1 out of 5
following a purchase from 08/05/2020
Error in the order received, incorrect customer service in the solution to send me back my order.
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Camille S.
Rating: 1 out of 5
following a purchase from 04/05/2020
A little disappointed with the products that I don't find effective after 1 month of use, taking care to do as the brand advises.
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Lea G.
Rating: 1 out of 5
following a purchase from 02/05/2020
Goat's milk cream, bad reaction of my skin, appearance of big acne pimples, I stopped using the cream and I only use goat's milk soap and another ordinary cream.
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Jawhar L.
Rating: 1 out of 5
following a purchase from 09/05/2020
because ..they forgot to send me my second product . they said it was a mistake ...without any commercial gesture here.... and no more delay ...
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Céline A.
Rating: 1 out of 5
following a purchase from 11/05/2020
I put a star because I have to but that is worth 0 !!!! very disappointed will not recommend
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Christelle J.
Rating: 1 out of 5
following a purchase from 05/05/2020
My daughter and I had our face peeled and then it filled up with pimples after 2 days of use.
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