Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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Lucie F.
Rating: 1 out of 5
following a purchase from 03/04/2020
the worst soap I could test, it gave me a lot of pimples and stains never again.
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Niels D.
Rating: 1 out of 5
following a purchase from 02/05/2020
There is 30% of product missing from the jar of cream I ordered, moreover the packaging is damaged (to offer it is really disappointing). I sent a message to the customer service, in reply I was told that the jars are filled automatically and completely ignored the damaged aspect I had mentioned, asking me to show understanding . Really disappointed by the service and experience.
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Yasmila A.
Rating: 2 out of 5
following a purchase from 02/05/2020
I currently use soap and cream but the result remains the same i.e. my stains do not go away I still have pimples I am still disappointed.
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Michael D.
Rating: 2 out of 5
following a purchase from 06/05/2020
There was a product missing from my package
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Kokomoina A.
Rating: 2 out of 5
following a purchase from 10/05/2020
At the moment I don't see a big change in my skin!
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Mathilde T.
Rating: 1 out of 5
following a purchase from 01/05/2020
Cream expired and unusable because full of lumps and after several emails they can't do anything for me.
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Axelle G.
Rating: 1 out of 5
following a purchase from 29/04/2020
Very disappointed. Second time my pump hasn't worked. The brand doesn't do anything for and doesn't answer me. Very disappointed.
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Myriam J.
Rating: 1 out of 5
following a purchase from 01/05/2020
The body scrub contains too much perfume and colouring agents. Goat's milk soap is too aggressive and could damage the skin in the long term! Very disappointed!
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Ange B.
Rating: 1 out of 5
following a purchase from 24/04/2020
Boff
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Natacha L.
Rating: 2 out of 5
following a purchase from 08/05/2020
I had to relaunch one month after my order to receive my package.
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Amandine R.
Rating: 1 out of 5
following a purchase from 06/05/2020
twice that I order on your site and that my card is hacked it would be necessary to secure your site
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Ouijfen S.
Rating: 1 out of 5
following a purchase from 16/04/2020
I only received half of my order and customer service has to be harassed to get an answer.
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Amel S.
Rating: 2 out of 5
following a purchase from 30/04/2020
Very drying but effective against pimples but for my part no action against scars unfortunately and this is the reason why I bought it.
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Laurie S.
Rating: 2 out of 5
following a purchase from 04/04/2020
Very expensive for what it is. Plus it took a month for my package to arrive.
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Aurelia G.
Rating: 2 out of 5
following a purchase from 10/05/2020
I ordered 2 items and only received 1 for the moment, my sister had ordered the same 2 and she received them both at the same time. She said that it is not normal. I sent a message to the secret pin-up site but still no answer.
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Steffy D.
Rating: 2 out of 5
following a purchase from 05/05/2020
Very, very, very long reception
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Olivia G.
Rating: 2 out of 5
following a purchase from 06/05/2020
Very long and influential reception time present to give promo codes but does not answer behind the questions....
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Angèle L.
Rating: 1 out of 5
following a purchase from 04/05/2020
I'm very disappointed with the product which gave me even more pimples than before. I have used it every day since I received it and I stopped using it yesterday because it was a disaster for a big budget anyway.
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Mélissa G.
Rating: 2 out of 5
following a purchase from 18/04/2020
The products are great, but the delivery is much too long (except for Corona).
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Camille T.
Rating: 1 out of 5
following a purchase from 30/04/2020
These products have made my face drier and more red, I have my skin more fragile so I leave it.
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Ophélie G.
Rating: 1 out of 5
following a purchase from 29/04/2020
The soap burns my face when I use it so no use at all, I regret my purchase!
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Zehra K.
Rating: 1 out of 5
following a purchase from 28/04/2020
Nul nul nul
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Julie D.
Rating: 2 out of 5
following a purchase from 30/04/2020
Order received fairly quickly, unfortunately the dry oil cap does not work and the goat's milk soap dries my skin even more.
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Madisson T.
Rating: 1 out of 5
following a purchase from 30/04/2020
I didn't like the peeling products and the goat milk soap at all I caught pimples when I never had any and another thing I ordered it from an influenceress where I only got 30% while on FB there were 35 I don't find it super correct so never again
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Adeline L.
Rating: 1 out of 5
following a purchase from 30/04/2020
Scam
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Laura C.
Rating: 2 out of 5
following a purchase from 30/04/2020
Product error when I received my package. Malgres sends mail no response disappointed
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Sarah M.
Rating: 2 out of 5
following a purchase from 30/04/2020
I have been using PinUp Secret for 3 weeks now, and I have a lot more redness and pimples than before, I think I have had an allergic reaction to your products.
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Selvani M.
Rating: 2 out of 5
following a purchase from 12/05/2020
The delivery was fast! It's been two weeks since I got the soap I can't give my opinion yet! Hopefully it will work 🤞🏾
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Hasan O.
Rating: 2 out of 5
following a purchase from 14/05/2020
Soap gives a soft but dry skin and makes pimples, it depends on the type of skin
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Jeanne L.
Rating: 1 out of 5
following a purchase from 06/05/2020
🤷🏽‍♀️
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Dorine D.
Rating: 1 out of 5
following a purchase from 14/05/2020
I don't like the products at all, one of the three has a really awful composition. With the soap and the peeling I got the skin burning. Personally a real disaster.
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Naïma H.
Rating: 1 out of 5
following a purchase from 04/05/2020
Soap smells a lot like the chemical too much, not nzturz9helas too much.
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Sabrina L.
Rating: 1 out of 5
following a purchase from 12/05/2020
Very disappointed the pump bottle doesn't work I can't get out the cream
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Sanaa M.
Rating: 1 out of 5
following a purchase from 13/05/2020
No one, gave me pimples and patches, irritations, my scars are even more visible after 1 week and a half of use I throw in the trash, catastrophic!!!!
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Victoria D.
Rating: 2 out of 5
following a purchase from 05/05/2020
A common soap
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Soraya Z.
Rating: 1 out of 5
following a purchase from 12/05/2020
I did not receive my order
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Leïla E.
Rating: 1 out of 5
following a purchase from 29/02/2020
Parcel not received and they don't want to refund me, I really don't recommend !
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Amirdine M.
Rating: 1 out of 5
following a purchase from 31/03/2020
Using goat's milk soap for more than a month and I'm really disappointed. I haven't noticed any noticeable change, I feel like it has damaged my skin a little bit.
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Morgane H.
Rating: 2 out of 5
following a purchase from 22/03/2020
Good quality product, delivery too long !!!
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Alexandra A.
Rating: 1 out of 5
following a purchase from 01/04/2020
I never received my package. You have supposedly opened a dispute with the post office but I still have no news since April 10. Disappointed
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