Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1 and 2 stars

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Delphine V.
Rating: 1 out of 5
following a purchase from 05/04/2020
3rd purchase of soap. This one lasted me only 3 weeks for one use per day only. Concerning the purchase of the oil-free cream, the pump was not working. No refund was made and no compliant product was returned.
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Edvina P.
Rating: 2 out of 5
following a purchase from 24/04/2020
I couldn't find any change, it dries out the pimples and the skin, but nothing more ! However they have a very good smell that I loved 🤩
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Sarah F.
Rating: 2 out of 5
following a purchase from 04/05/2020
The product irritated me a lot and dried out my skin due to my sensitive skin, but I'm not the only one to notice this dryness, I don't know if it's normal or not, as long as the product adapts.
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Lucie F.
Rating: 1 out of 5
following a purchase from 03/04/2020
the worst soap I could test, it gave me a lot of pimples and stains never again.
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Niels D.
Rating: 1 out of 5
following a purchase from 02/05/2020
There is 30% of product missing from the jar of cream I ordered, moreover the packaging is damaged (to offer it is really disappointing). I sent a message to the customer service, in reply I was told that the jars are filled automatically and completely ignored the damaged aspect I had mentioned, asking me to show understanding . Really disappointed by the service and experience.
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Yasmila A.
Rating: 2 out of 5
following a purchase from 02/05/2020
I currently use soap and cream but the result remains the same i.e. my stains do not go away I still have pimples I am still disappointed.
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Michael D.
Rating: 2 out of 5
following a purchase from 06/05/2020
There was a product missing from my package
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Kokomoina A.
Rating: 2 out of 5
following a purchase from 10/05/2020
At the moment I don't see a big change in my skin!
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Mathilde T.
Rating: 1 out of 5
following a purchase from 01/05/2020
Cream expired and unusable because full of lumps and after several emails they can't do anything for me.
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Axelle G.
Rating: 1 out of 5
following a purchase from 29/04/2020
Very disappointed. Second time my pump hasn't worked. The brand doesn't do anything for and doesn't answer me. Very disappointed.
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Myriam J.
Rating: 1 out of 5
following a purchase from 01/05/2020
The body scrub contains too much perfume and colouring agents. Goat's milk soap is too aggressive and could damage the skin in the long term! Very disappointed!
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Ange B.
Rating: 1 out of 5
following a purchase from 24/04/2020
Boff
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Natacha L.
Rating: 2 out of 5
following a purchase from 08/05/2020
I had to relaunch one month after my order to receive my package.
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Amandine R.
Rating: 1 out of 5
following a purchase from 06/05/2020
twice that I order on your site and that my card is hacked it would be necessary to secure your site
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Ouijfen S.
Rating: 1 out of 5
following a purchase from 16/04/2020
I only received half of my order and customer service has to be harassed to get an answer.
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Amel S.
Rating: 2 out of 5
following a purchase from 30/04/2020
Very drying but effective against pimples but for my part no action against scars unfortunately and this is the reason why I bought it.
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Laurie S.
Rating: 2 out of 5
following a purchase from 04/04/2020
Very expensive for what it is. Plus it took a month for my package to arrive.
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Aurelia G.
Rating: 2 out of 5
following a purchase from 10/05/2020
I ordered 2 items and only received 1 for the moment, my sister had ordered the same 2 and she received them both at the same time. She said that it is not normal. I sent a message to the secret pin-up site but still no answer.
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Steffy D.
Rating: 2 out of 5
following a purchase from 05/05/2020
Very, very, very long reception
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Olivia G.
Rating: 2 out of 5
following a purchase from 06/05/2020
Very long and influential reception time present to give promo codes but does not answer behind the questions....
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Angèle L.
Rating: 1 out of 5
following a purchase from 04/05/2020
I'm very disappointed with the product which gave me even more pimples than before. I have used it every day since I received it and I stopped using it yesterday because it was a disaster for a big budget anyway.
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Mélissa G.
Rating: 2 out of 5
following a purchase from 18/04/2020
The products are great, but the delivery is much too long (except for Corona).
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Camille T.
Rating: 1 out of 5
following a purchase from 30/04/2020
These products have made my face drier and more red, I have my skin more fragile so I leave it.
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Ophélie G.
Rating: 1 out of 5
following a purchase from 29/04/2020
The soap burns my face when I use it so no use at all, I regret my purchase!
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Zehra K.
Rating: 1 out of 5
following a purchase from 28/04/2020
Nul nul nul
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Julie D.
Rating: 2 out of 5
following a purchase from 30/04/2020
Order received fairly quickly, unfortunately the dry oil cap does not work and the goat's milk soap dries my skin even more.
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Madisson T.
Rating: 1 out of 5
following a purchase from 30/04/2020
I didn't like the peeling products and the goat milk soap at all I caught pimples when I never had any and another thing I ordered it from an influenceress where I only got 30% while on FB there were 35 I don't find it super correct so never again
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Adeline L.
Rating: 1 out of 5
following a purchase from 30/04/2020
Scam
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Laura C.
Rating: 2 out of 5
following a purchase from 30/04/2020
Product error when I received my package. Malgres sends mail no response disappointed
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Sarah M.
Rating: 2 out of 5
following a purchase from 30/04/2020
I have been using PinUp Secret for 3 weeks now, and I have a lot more redness and pimples than before, I think I have had an allergic reaction to your products.
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Selvani M.
Rating: 2 out of 5
following a purchase from 12/05/2020
The delivery was fast! It's been two weeks since I got the soap I can't give my opinion yet! Hopefully it will work 🤞🏾
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Hasan O.
Rating: 2 out of 5
following a purchase from 14/05/2020
Soap gives a soft but dry skin and makes pimples, it depends on the type of skin
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Jeanne L.
Rating: 1 out of 5
following a purchase from 06/05/2020
🤷🏽‍♀️
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Dorine D.
Rating: 1 out of 5
following a purchase from 14/05/2020
I don't like the products at all, one of the three has a really awful composition. With the soap and the peeling I got the skin burning. Personally a real disaster.
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Naïma H.
Rating: 1 out of 5
following a purchase from 04/05/2020
Soap smells a lot like the chemical too much, not nzturz9helas too much.
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Sabrina L.
Rating: 1 out of 5
following a purchase from 12/05/2020
Very disappointed the pump bottle doesn't work I can't get out the cream
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Sanaa M.
Rating: 1 out of 5
following a purchase from 13/05/2020
No one, gave me pimples and patches, irritations, my scars are even more visible after 1 week and a half of use I throw in the trash, catastrophic!!!!
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Victoria D.
Rating: 2 out of 5
following a purchase from 05/05/2020
A common soap
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Soraya Z.
Rating: 1 out of 5
following a purchase from 12/05/2020
I did not receive my order
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Leïla E.
Rating: 1 out of 5
following a purchase from 29/02/2020
Parcel not received and they don't want to refund me, I really don't recommend !
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