Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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J
Jeanne L.
Rating: 2 out of 5
following a purchase from 03/02/2020
Having already ordered several times, fully satisfied with your products, I remain disappointed with my last order received. One of the products, a cream in a glass bottle, was broken, I called and sent an email to inform you about it and get a return but I didn't get any until today . I am not sure about the after-sales service, too bad...
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Rola Z.
Rating: 1 out of 5
following a purchase from 09/01/2020
The delivery took more than 3 weeks (in Paris) and the product damages the skin, to be avoided.
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Selena I.
Rating: 1 out of 5
following a purchase from 30/01/2020
ça ne marche pas
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Aila A.
Rating: 1 out of 5
following a purchase from 29/01/2020
Nul
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Melissa A.
Rating: 1 out of 5
following a purchase from 22/01/2020
Comfort incomplète
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Anne-Sophie F.
Rating: 1 out of 5
following a purchase from 22/01/2020
I ordered the complete set for "dry skin", but only after 2 uses my skin was prickly and tight. I preferred to stop immediately before doing more damage, I directly felt that these products were not adapted to my skin. So I ended up with a whole set that I can't use... So beware of dry and sensitive skin like mine.
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Bintou D.
Rating: 2 out of 5
following a purchase from 22/01/2020
Not as effective as the people who advertise it say. No improvement
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Deborah D.
Rating: 1 out of 5
following a purchase from 17/01/2020
I did not receive the right product and I was offered a coupon code in exchange, very disappointed.
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Camille T.
Rating: 2 out of 5
following a purchase from 22/01/2020
A coupon code -40% that also promises accessories, but nothing, makes a request to the after-sales service, not a pleasant answer.
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Stéphanie C.
Rating: 1 out of 5
following a purchase from 23/01/2020
there's not enough information on how to do it. WHAT product to start with when buying a stall
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Natacha G.
Rating: 2 out of 5
following a purchase from 23/01/2020
?
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Clémence S.
Rating: 1 out of 5
following a purchase from 21/01/2020
Poor quality product. With ingredients, which could be found in the vats of a petrochemical plant... 1 star because I can't put a 0. To run away from.
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Maillé N.
Rating: 1 out of 5
following a purchase from 18/01/2020
Not so natural, I'll avoid this mark from now on...
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Laure L.
Rating: 1 out of 5
following a purchase from 23/01/2020
burns the face, I don't recommend this product.
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Faiza H.
Rating: 2 out of 5
following a purchase from 18/12/2019
I'm a little disappointed I'm getting more and more pimples and weird skin. I think it's not working on me.
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Claudia J.
Rating: 1 out of 5
following a purchase from 11/01/2020
Order received quickly but the "Secret Precious Complexion" soap does not make a mask as hoped. At this price it's a pity. Moreover, the compositions are not great and the products are made in Israel.
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Angelique M.
Rating: 1 out of 5
following a purchase from 16/01/2020
Very drying product with a strong odour for very dry and disappointed skins
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Léane Z.
Rating: 2 out of 5
following a purchase from 02/01/2020
I bought the goat's milk soap, for 1 week everything went well but later I received very dry skin (eczema) despite the use of moisturizer, I do not recommend this product too expensive for what it emits, do not buy scam!
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Marika M.
Rating: 2 out of 5
following a purchase from 06/12/2019
The products make my skin super dry, to the point where I get patches or peeling. So I don't use them daily like his advisers my 1 to 2 times a week (the jelly scrub, the soap, the precious cream).
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Lucie B.
Rating: 1 out of 5
following a purchase from 08/01/2020
Concerning the products I would even put 6 stars home receive an empty package and not be compensated with a gift or other, I find it average ... Especially since the customer service remains to be desired... It's ok that the products are efficient and that I will spend more because for the rest...
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Claudia A.
Rating: 2 out of 5
following a purchase from 08/01/2020
And without effect
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Emma T.
Rating: 1 out of 5
following a purchase from 07/01/2020
This product does not work at all on me, I usually have a skin that does not contain pimples some blackheads from time to time I have tried the product for 1 week and I got a lot of pimples ! I have never had so many pimples in 18 years! I don't recommend it at all.
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Oumaima E.
Rating: 1 out of 5
following a purchase from 08/01/2020
That soap clearly burned my face, I have red streaks all over and I'm peeling a quarter of my face...
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Melinda C.
Rating: 2 out of 5
following a purchase from 02/01/2020
My skin is in very bad shape
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Guitte Léa A.
Rating: 1 out of 5
following a purchase from 04/04/2019
This product has given me even more pimples with a degularanteed skin anything.
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Guitte Léa A.
Rating: 1 out of 5
following a purchase from 04/04/2019
This product has given me even more pimples with a degularanteed skin anything.
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Charlène E.
Rating: 1 out of 5
following a purchase from 05/11/2019
Poor customer service
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Vanessa B.
Rating: 1 out of 5
following a purchase from 03/10/2019
CA N A PAS RESOLU MON PROBLEME D ACNE
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Méloé M.
Rating: 1 out of 5
following a purchase from 27/12/2019
One week of use without any effect for the moment.
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Hajar G.
Rating: 1 out of 5
following a purchase from 04/01/2020
Zero !!!!
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Zahia S.
Rating: 1 out of 5
following a purchase from 01/01/2020
my care was blown up in the box. Very disappointed.
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Pauline D.
Rating: 1 out of 5
following a purchase from 02/01/2020
I have a great skin after a face attack and after use dry skin and an emergency appointment with the dermatologist.
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Jasmine T.
Rating: 2 out of 5
following a purchase from 06/01/2020
Delivery problem
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Emmy T.
Rating: 2 out of 5
following a purchase from 13/12/2019
Treatment does not work for moderate to severe acne.
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Esmeralda D.
Rating: 1 out of 5
following a purchase from 02/01/2020
Mediocre
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Elsa A.
Rating: 1 out of 5
following a purchase from 04/01/2020
Ça marche pas
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Nathalie V.
Rating: 1 out of 5
following a purchase from 21/12/2019
no result
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Alexandra L.
Rating: 2 out of 5
following a purchase from 28/12/2019
Still as many pimples if not more, a bad skin texture... for the price and the promotion made for this brand I am very disappointed.
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Linda L.
Rating: 2 out of 5
following a purchase from 31/12/2019
Bof
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Valérie P.
Rating: 2 out of 5
following a purchase from 24/12/2019
I'm disappointed in the soap. A lot of influencers say it works on eczema and that's a big disappointment. I will no longer recommend soap.
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