Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

Reset filters
A
Alice V.
Rating: 1 out of 5
following a purchase from 09/12/2019
I had a reaction to the soap and two weeks to be delivered or more if I hadn't reported it.
Translated reviews
S
Sabrina R.
Rating: 2 out of 5
following a purchase from 07/12/2019
I've been using it for more than a month now, I don't see much evolution...
Translated reviews
J
Julie P.
Rating: 1 out of 5
following a purchase from 28/11/2019
Extremely long delivery time. No information from the site.
Translated reviews
M
Maryanick B.
Rating: 2 out of 5
following a purchase from 09/12/2019
The place of delivery in the neighbouring commune was imposed on me whereas I am not motorized In the parcel the products were not in their individual box which were not unfolded: the bottles on one side and the boxes on the other The bubble wrap was in a ball in a corner In short the parcel was BACLE
Translated reviews
F
Fatoumata S.
Rating: 2 out of 5
following a purchase from 06/12/2019
I find the site not interactive enough. I received my package with a little delay and I'm very disappointed with the packaging I find that there was no effort of presentation and those despite the price of the products.
Translated reviews
C
Céline C.
Rating: 2 out of 5
following a purchase from 17/12/2019
I ordered a product or he said that we can receive it the same day if we order before 2pm wrong a few days later I was told that the package was on the wrong route and after 11 days I finally receive it.
Translated reviews
M
Magali S.
Rating: 1 out of 5
following a purchase from 09/12/2019
In one box, several nickel products except for a jar of cream which had come out of its packaging half torn and without a seal. I asked for an exchange of the product or a refund => the after-sales service doesn't want to hear anything because it's quite normal that some jars have no seal and it's the transport that damaged the packaging of only one jar of cream, which moreover was the only product without a seal...I won't order anymore on this site.
Translated reviews
J
Jennifer S.
Rating: 2 out of 5
following a purchase from 18/12/2019
I got patches all over my face with the precious cream Beware of fragile skin !!!
Translated reviews
S
Samantha A.
Rating: 1 out of 5
following a purchase from 17/12/2019
Bad
Translated reviews
C
Coralie C.
Rating: 1 out of 5
following a purchase from 13/12/2019
Twice as many buttons?
Translated reviews
G
Guillaume N.
Rating: 1 out of 5
following a purchase from 15/12/2019
burning sensations
Translated reviews
S
Sumeyra Z.
Rating: 1 out of 5
following a purchase from 13/12/2019
Soap has given me a lot of pimples. I'm disappointed.
Translated reviews
L
Loane N.
Rating: 2 out of 5
following a purchase from 16/12/2019
No change
Translated reviews
R
Rania A.
Rating: 2 out of 5
following a purchase from 15/12/2019
He hasn't had an effect on me yet, but so far I'm okay.
Translated reviews
D
Delcroix D.
Rating: 2 out of 5
following a purchase from 16/12/2019
I am only satisfied with the soap and oil-free cream, the mask and exfoliator burns my skin. Not satisfied with the peel either
Translated reviews
C
Carole A.
Rating: 1 out of 5
following a purchase from 14/12/2019
I bought a box as a gift for 116€ and pin-up secret did not send a box (as indicated on the site) but the items as is in a vulgar cardboard box. I reported this to customer service who replied that the term box mentioned on the site did not mean a packing box at all. it's really very petty considering the price of the products, this salesman plays with words to mislead his customers because the term box would have been much clearer. this is the first and last time I order products from them because there is a lot of competition and the consumer always has a choice. The attention paid to these customers is zero
Translated reviews
S
Sofya M.
Rating: 1 out of 5
following a purchase from 09/12/2019
Makes it even more pimpley
Translated reviews
M
Madina Z.
Rating: 1 out of 5
following a purchase from 09/12/2019
No change after 2 weeks, I'm accumulating and seeing more buttons.
Translated reviews
K
Khadija B.
Rating: 1 out of 5
following a purchase from 15/12/2019
It hasn't changed anything on my skin except for bringing me extra pimples...
Translated reviews
E
Eylül K.
Rating: 2 out of 5
following a purchase from 11/12/2019
Clearly the soap costs 26€ and it's useless.
Translated reviews
D
Damla D.
Rating: 1 out of 5
following a purchase from 15/12/2019
Hello, soap gives me pimples! Thank you
Translated reviews
L
Laura B.
Rating: 1 out of 5
following a purchase from 13/12/2019
I've been using it for 10 days and it gave me disappointed pimples even though it smells good.
Translated reviews
C
Celia D.
Rating: 1 out of 5
following a purchase from 12/12/2019
I started the pinup routine at the beginning I really appreciate the products my skin texture was refining, a luminous complexion but when I tried peeling I had an instant acne flare-up as soon as I rinsed my face my swollen face on the T-zone where I just erased. My face was all red and burnt. I talked to a friend of mine who is a beautician and apparently a client told her that your line was causing her problems as well. For my part I had to solve the problem by going to the pharmacy for an allergy but it didn't work and my doctor had to prescribe a treatment. The problem is still not solved. I've had this shitty pimple for a week now because of your game.
Translated reviews
S
Sandrine G.
Rating: 2 out of 5
following a purchase from 09/12/2019
Very difficult for the delivery, order in progress on 13/12 and arrived on 27/12 at the post office but delivery requested at my place at the passage of the order, cordially, Mrs Godefroy
Translated reviews
C
Camélia S.
Rating: 1 out of 5
following a purchase from 09/12/2019
The products don't work, on the contrary they give you a lot of horrible pimples.
Translated reviews
N
Nour J.
Rating: 1 out of 5
following a purchase from 12/12/2019
Products dangerous to the skin contain a lot of endocrine disruptors
Translated reviews
C
Chaïma A.
Rating: 1 out of 5
following a purchase from 13/12/2019
I never had any pimples before, since I've been using it I've been getting pimples and I can't get them to go away. I had bought it for my co-catrice by for buttons in +! Scar level no change has taken place
Translated reviews
V
Victoria J.
Rating: 1 out of 5
following a purchase from 09/12/2019
The site is fine, delivery OK. On the other hand, products that irritate, burn and create extra red patches on the face. Bad reaction of the products as far as I'm concerned.
Translated reviews
C
Chafia L.
Rating: 1 out of 5
following a purchase from 07/12/2019
Unfortunately, I am not satisfied with the products at all! I have ordered the goat soap peeling and cream set without oil. First of all to know I have skin that often tends to make imperfections and more or less oily. For a long time I've been using the goat's milk soap. I was delighted but I wanted to make a routine with a complete range of products so I ordered it. Already I received a cream without oil defective that is to say that the pump bottle was not working nothing out the customer service tells me then to cut with a scissors which still does not work then I am told to return it and then I am sent back a product knowing that I waited almost 2 weeks for the receipt of products I refused and I take the material with a brush! Super seen the price after the first application and so far, 3 weeks of use, the products are extremely pricking my skin! So much so that after use it looks like my skin is burnt like after a big sunburn. My skin is itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy. After 3 weeks of use my skin has gone from oily to dry or even very very dry! And it is absolutely not better! I'm peeling my face! Then as far as peeling is concerned, I do not recommend it at all, it does not work at all, the texture is really bad, very hard to apply and excrement is hard to remove, moreover, we think that it is dead skin that is removed with the peeling, whereas this is the only friction of the product, a real dope for this product...! Apart from burning the skin it does nothing I strongly advise against this brand.
Translated reviews
H
Hind D.
Rating: 2 out of 5
following a purchase from 13/12/2019
Pin-up I've been using it for two weeks now and it doesn't always do anything, my spots are always there and my pimples are always there.
Translated reviews
K
Keteleen C.
Rating: 1 out of 5
following a purchase from 04/12/2019
I haven't had any changes in three weeks.
Translated reviews
S
Sophie D.
Rating: 1 out of 5
following a purchase from 10/12/2019
I have received open complementary boxes and the only answer from the so-called customer service (only reachable through the contact form) is 40% on a next order, so no commercial gesture.
Translated reviews
F
Fatima B.
Rating: 2 out of 5
following a purchase from 13/12/2019
Hello, No noticeable difference on my face after using the soap.
Translated reviews
M
Manon B.
Rating: 2 out of 5
following a purchase from 12/12/2019
It took me over a week to receive my package... A bit long for the given delay (strike period, coincidence).
Translated reviews
A
Ahlam M.
Rating: 1 out of 5
following a purchase from 09/12/2019
Catastrophic soap reaction I wish to be reimbursed thank you
Translated reviews
K
Kiran M.
Rating: 2 out of 5
following a purchase from 01/12/2019
Doesn't change a thing. I still have my pimples.
Translated reviews
Z
Zara C.
Rating: 1 out of 5
following a purchase from 12/12/2019
First order and I'm disappointed delivery problem, still waiting for an answer.
Translated reviews
Z
Zilan S.
Rating: 2 out of 5
following a purchase from 08/12/2019
Made of buttons
Translated reviews
L
Laurie M.
Rating: 1 out of 5
following a purchase from 08/12/2019
Very expensive for soap, I found the same one at 3.50 in an organic cosmetics store. Product sold 4 times the price it's really worth all its price because it's influencers who advertise it there. And this product is not at all revolutionary, it gives very dry skin compared to the one I found.
Translated reviews
K
Kenza M.
Rating: 1 out of 5
following a purchase from 08/12/2019
Nul
Translated reviews