The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Hello, I contacted your after-sales service because my oil-free cream has a malfunction. The dispenser is out of order so it is impossible to use my cream. This is my second order and I am extremely disappointed. I was just asking for a nozzle to make the dispenser work. But I am being asked to return the product. I can't use my cream and I am being asked to take further steps !
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Catia P.
Rating: 1 out of 5
following a purchase from 29/11/2019
Very disappointed with the soap leaves my skin very dry and red. I don't use it anymore, I used it for 4 days and it was worse on the 4th day so I stopped using it.
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Catie P.
Rating: 1 out of 5
following a purchase from 01/12/2019
After I placed my order I wanted to cancel my order because I had many bad comments about the product. I asked to cancel my order a few minutes after I placed it, but of course my order had already been made and the refund was no longer possible ! Not even 1 hour after the order we should be able to cancel it is nonsense!
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Paméla F.
Rating: 1 out of 5
following a purchase from 01/12/2019
Products opened and damaged inside the package. Claim mail sent upon receipt and no return from them. Really very very disappointed ....
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Julie D.
Rating: 1 out of 5
following a purchase from 02/12/2019
Unsatisfactory
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Hassna S.
Rating: 1 out of 5
following a purchase from 28/11/2019
Disappointed catastrophic my skin is degraded redness dryness
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Jocelyne A.
Rating: 1 out of 5
following a purchase from 29/11/2019
Pay 20.00 for customs clearance
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Sabria E.
Rating: 2 out of 5
following a purchase from 29/11/2019
Disappointed with the packaging. I thought I would receive a box with the products inside because it's a gift and I chose this format to give it away. Given the name of the product: I thought I would have it in a box, but otherwise I have not tested the product, it's not for me and it's for Christmas. So I have no feedback on the effectiveness or not of the product. Positive point: fast delivery
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Aida V.
Rating: 1 out of 5
following a purchase from 28/11/2019
I used the soap the next day and got a lot of pimples on my forehead...
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Alésia D.
Rating: 2 out of 5
following a purchase from 27/11/2019
I received the order perfectly without any worries, within the right time frame... but on the other hand I am disappointed with the quality of the products and the effectiveness, because at first I could see the difference, and after 1 week and a half of care... I had a bad reaction, that is to say that I had my head full of tiny little red pimples, and so I was even more complex about what I was already... So very, very disappointed.
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Delphine V.
Rating: 1 out of 5
following a purchase from 28/11/2019
Non-conforming product
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Ludovine C.
Rating: 2 out of 5
following a purchase from 28/11/2019
Soap burns my skin
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Audrey J.
Rating: 1 out of 5
following a purchase from 26/11/2019
1 product out of 4 broken. No effect on scars, very disappointed.
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Stéphanie V.
Rating: 1 out of 5
following a purchase from 28/11/2019
Extremely disappointed the oil free face cream of anything I would surely not put on my face plus the pump doesn't even work....fast delivery but that's it... you use influencers for your products to incite to buy shame on you and them...
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Amelie B.
Rating: 2 out of 5
following a purchase from 29/11/2019
I'm happy with my order. However, the pump on my cream bottle is not working. After writing to customer service I was told that the pump was broken, and that the only solution was to cut the end of the hose... not great customer service.
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Damien G.
Rating: 1 out of 5
following a purchase from 26/11/2019
No product has bad qualities contrary to what is said
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Caroline G.
Rating: 2 out of 5
following a purchase from 28/11/2019
I ordered a box, I didn't expect to receive the products in bulk in a box but rather in a box! I am disappointed
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Louisa M.
Rating: 2 out of 5
following a purchase from 28/11/2019
Facial cream that does not moisturize the skin at all
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Smahan B.
Rating: 1 out of 5
following a purchase from 28/11/2019
I've called you several times, I've only had one product out of four, how awful...
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Audrey P.
Rating: 1 out of 5
following a purchase from 28/11/2019
I wanted to try it because of the reality show people and frankly I am disappointed I see no but really no change on my skin I still have as many spots I still have as many pimples my skin is just drier. I wouldn't buy your products again.
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CHRISTELLE P.
Rating: 1 out of 5
following a purchase from 27/11/2019
I didn't receive the products so it was impossible to test this brand which directed me to the post office for a complaint instead of sending the products back to me. I did not recommend it at all.
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Elisa B.
Rating: 1 out of 5
following a purchase from 27/11/2019
Received my package, but the cream pump isn't working.
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Anabelle N.
Rating: 2 out of 5
following a purchase from 27/11/2019
I've been using it for a little over a week and I feel like I'm getting more pimples.
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Sophie K.
Rating: 1 out of 5
following a purchase from 28/11/2019
Poor delivery
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Cecile R.
Rating: 1 out of 5
following a purchase from 25/11/2019
I have sensitive, reactive skin. From the first use I felt discomfort and tingling. I cannot use these products.
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Lydia E.
Rating: 1 out of 5
following a purchase from 02/11/2019
Big pimple patch when it's been 4 months I've been using it no positive feedback on my face.
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Melina L.
Rating: 2 out of 5
following a purchase from 26/11/2019
Avis Mitigée. After two uses of the pimples appeared on my face, often said that it must be done several times so I will continue to use it to see in the long term if there are results.
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Najet M.
Rating: 1 out of 5
following a purchase from 25/11/2019
I had heard so much good things about myself that I finally cracked this knowledge sold dream it's a disaster my face is full of pimples it wasn't the little pimples I had it was just big cysts that turned into red patches I really advise girls against it
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Amanda A.
Rating: 1 out of 5
following a purchase from 26/11/2019
Damaged package and unusable bottles (pump not working) and customer service is NULL!!
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Elodie B.
Rating: 1 out of 5
following a purchase from 25/11/2019
This product has given me pimples
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Camilia A.
Rating: 1 out of 5
following a purchase from 25/11/2019
Very harmful product
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Chloe M.
Rating: 2 out of 5
following a purchase from 26/11/2019
Tingling, burning and irritation.
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Yousra A.
Rating: 1 out of 5
following a purchase from 26/11/2019
Pas contente
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Emma F.
Rating: 1 out of 5
following a purchase from 25/11/2019
Dries out the face, gives pimples, and is unnatural.
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Kahina H.
Rating: 1 out of 5
following a purchase from 25/11/2019
No I have ordered 3 weeks ago and still have not received my package which was shipped to a post office in Lille to the opposite of my home I am disappointed no tracking or action on their part !!!!
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Laurence C.
Rating: 1 out of 5
following a purchase from 16/11/2019
I have received the order and it was on time and the pills work great. I have sent an email as soon as I received the package and I have not received a reply. I'm very disappointed. I have returned an email. Without a reply I will put a consumer notice on the internet. Sincerely yours, Laurence Chavan
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Anaïs A.
Rating: 1 out of 5
following a purchase from 25/11/2019
I will no longer order from this site. Because I didn't receive an article and you're blaming the post office.
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