The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Disaster! My order from 10.01. was paid for with PayPal and to date nothing has arrived. The only reaction so far has been to ask the parcel service for a follow-up! Once and never again, this is fraud!!!
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Sabrina M.
Rating: 1 out of 5
following a purchase from 21/01/2025
I'm sorry but I'm very disappointed by the turmeric soap... I use the white one and have never had any problems, but the orange one was a disaster 🤦♀️ Once I used it, a few hours after a skin reaction, I got red pimples all over my face... Around the eyes etc. So being pregnant, I panicked and went to the emergency room to be reassured.
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SANDRINE C.
Rating: 1 out of 5
following a purchase from 12/01/2025
My package is missing a product
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Justine K.
Rating: 1 out of 5
following a purchase from 17/01/2025
I have never had such bad skin after using it a few times :(
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Cindy D.
Rating: 1 out of 5
following a purchase from 19/01/2025
Parcel not received because of a wrong relay point.
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Ophélie L.
Rating: 1 out of 5
following a purchase from 19/01/2025
soap burns the face
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Iris P.
Rating: 2 out of 5
following a purchase from 20/01/2025
Delivery with DPD was a disaster.
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Ingrid B.
Rating: 1 out of 5
following a purchase from 08/12/2024
Always satisfied so far, but not this time. After 4 weeks, the goods have still not arrived
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Julie D.
Rating: 1 out of 5
following a purchase from 17/01/2025
I never received my parcel
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Virginie B.
Rating: 2 out of 5
following a purchase from 17/01/2025
I am half satisfied with my purchase...... I was able to take back my pin up secret soap which is top and the radiance booster soap 😊✨️ On the other hand I was enthusiastic about staying there cream without oil but the pump doesn't work....devoir deviser and take the cream with the stem 🙁😟 Would you have a solution? All in all I really like the brand and the products are topissimes
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Charlotte B.
Rating: 1 out of 5
following a purchase from 16/01/2025
Burns under the skin! First degree excruciating pain for 48 hours to the point of going to the emergency room and it was not allergies but the toxic and carcinogenic components of the product.
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Stefanie K.
Rating: 1 out of 5
following a purchase from 16/01/2025
Goods have not yet arrived
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Stefanie D.
Rating: 1 out of 5
following a purchase from 14/01/2025
Delivery is a disaster. My delivery has still not arrived. I love the products, but I am totally put off by the delivery time.
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Peter H.
Rating: 2 out of 5
following a purchase from 14/01/2025
The product is good, but the ordering process is really poor. The fact that nowadays the password used is sent unencrypted by e-mail is grossly negligent and should be punished!!!
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Vanessa E.
Rating: 1 out of 5
following a purchase from 11/01/2025
The order was not sent to the delivery address I specified! Customer service is completely incompetent. I am still waiting for my parcel to be delivered to the correct border parcel address as stated.
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Schaghajegh G.
Rating: 1 out of 5
following a purchase from 13/01/2025
I ordered almost 3 weeks ago and have still not received my package. After several exchanges with customer service, nothing has happened. I am only ever told that I have to wait and that everything is being processed. What a shame as I paid via Paypal and really wanted to try the products.
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Chantal N.
Rating: 1 out of 5
following a purchase from 11/01/2025
I received the wrong product and have to pay the return costs myself.
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Lena M.
Rating: 1 out of 5
following a purchase from 11/01/2025
My order never arrived!
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Jasmin Z.
Rating: 1 out of 5
following a purchase from 08/01/2025
The tube arrived defective
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Vanessa A.
Rating: 2 out of 5
following a purchase from 07/01/2025
Extremely long delivery time
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Vanessa P.
Rating: 2 out of 5
following a purchase from 03/01/2025
The products themselves really great, I had applied a discount code in the shopping cart but then supposedly was no longer valid ... Funny that you could still use it though...it annoyed me a bit
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Madlen T.
Rating: 1 out of 5
following a purchase from 04/01/2025
Order not received
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Julia S.
Rating: 2 out of 5
following a purchase from 29/12/2024
Delivery takes too long and I received the wrong product
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Ksenia G.
Rating: 1 out of 5
following a purchase from 27/12/2024
Delivery takes forever
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Marina W.
Rating: 1 out of 5
following a purchase from 26/12/2024
Order not received
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Vanessa W.
Rating: 1 out of 5
following a purchase from 22/12/2024
It would be great if the product was delivered to your home and not to a parcel store. And that you can choose which parcel delivery company you want, as I personally always have problems with DPD
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Partheymüller L.
Rating: 1 out of 5
following a purchase from 23/12/2024
My order has not arrived
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Elisabeth M.
Rating: 1 out of 5
following a purchase from 24/12/2024
The soap smells too intensely of lavender for me. I also find it difficult to handle because it is so thick. In addition, the shipping is totally inconvenient for me. To a packing station or something like that. I can't yet say exactly how the soap will affect my skin. I haven't used it long enough for that. Nevertheless, I would rather order somewhere else than from Pinup Secret. I wasn't convinced by it.
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Sandra K.
Rating: 1 out of 5
following a purchase from 18/12/2024
I have not received the goods
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Gina G.
Rating: 1 out of 5
following a purchase from 22/12/2024
My package has still not arrived and I find the delivery time very long so far!
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Marina T.
Rating: 1 out of 5
following a purchase from 23/12/2024
I have not received any goods to date and have already paid via Paypal. I ordered the goods on 23.12. and up to 6.1. still no goods have arrived!
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Jihan W.
Rating: 1 out of 5
following a purchase from 18/12/2024
I ordered on 18.12.24 and my goods still haven't arrived on 04.01.2025
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Lea-Marie A.
Rating: 1 out of 5
following a purchase from 18/12/2024
I still haven't received my order after almost 2 weeks.
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Helena G.
Rating: 1 out of 5
following a purchase from 16/12/2024
Goods do not even arrive
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Candiano M.
Rating: 1 out of 5
following a purchase from 16/12/2024
Mode Markt Adler no longer has dpd as a carrier and I now have to look for my parcel
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Carmen J.
Rating: 1 out of 5
following a purchase from 15/12/2024
I have not received the order
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isabelle T.
Rating: 1 out of 5
following a purchase from 14/12/2024
Poor customer service
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Sandra W.
Rating: 1 out of 5
following a purchase from 05/12/2024
The product smells very strong and unpleasant, I disposed of the goat's milk mask. Too bad
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Diler B.
Rating: 1 out of 5
following a purchase from 07/12/2024
Unfortunately not, my order for 2 goat's milk soaps has still not arrived. Ordered on 07.12.
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Matl L.
Rating: 1 out of 5
following a purchase from 03/12/2024
Unfortunately, it arrived half-spoiled
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