Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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Karyn C.
Rating: 1 out of 5
following a purchase from 08/10/2019
I deeply regret my purchase
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Ophélie G.
Rating: 1 out of 5
following a purchase from 08/10/2019
Very, very disappointed I got a pimple patch on my face very, very disappointed?
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Clemence D.
Rating: 1 out of 5
following a purchase from 02/10/2019
Delivery time too long order placed October 4, received October 17... Mail sent to customer service I'm still waiting for a response ... last purchase!!!!
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Doriane A.
Rating: 2 out of 5
following a purchase from 04/10/2019
Long wait for delivery
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Solene T.
Rating: 1 out of 5
following a purchase from 07/10/2019
Very disappointed the products burned my chin... Probably too aggressive for my skin... Unfortunately at the price of the products I am sad not to be able to use them...
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Malika A.
Rating: 1 out of 5
following a purchase from 28/09/2019
I'm not happy with the delivery time. You say 48 to 72 hours. If I hadn't told you it would have been 2 weeks delivery.
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Mirabelle N.
Rating: 1 out of 5
following a purchase from 07/10/2019
It's been a week and I'm still not getting any effect.
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Davina A.
Rating: 2 out of 5
following a purchase from 14/08/2019
At first it made my skin soft and then I got even more spots on my face.
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Maëlle G.
Rating: 2 out of 5
following a purchase from 01/10/2019
Always happy with the products but very dissatisfied with the service and due delivery time (2 weeks).
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Kendra H.
Rating: 2 out of 5
following a purchase from 03/10/2019
Fine, but it makes my skin all dry and white.
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Mathilde G.
Rating: 1 out of 5
following a purchase from 06/10/2019
I've been testing secret pinup for a week now. I had been advised for my blackheads and for my dilated friends but no results for the moment. I will continue the treatment for another 3 months to get a real opinion.
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Sarah B.
Rating: 2 out of 5
following a purchase from 27/09/2019
Delivery time much too long
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Céline B.
Rating: 2 out of 5
following a purchase from 05/10/2019
Unusual buttons since I've been using it. That said, this product is normally made to reduce them. Expensive enough for this result... Apart from that, I love the smell but overall disappointed...
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Laurene C.
Rating: 1 out of 5
following a purchase from 06/10/2019
Very disappointed. No improvement as far as I'm concerned! This product is not for me!
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Matthieu J.
Rating: 1 out of 5
following a purchase from 03/10/2019
Soap and cream burned my skin...
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Dalila H.
Rating: 1 out of 5
following a purchase from 03/10/2019
Hello the delivery was directed to another post office whereas I had asked about Ambérieu en bugey.
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Sandy G.
Rating: 2 out of 5
following a purchase from 27/09/2019
Customer Service None. No follow up and shipping delays not respected
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Zahra L.
Rating: 1 out of 5
following a purchase from 05/10/2019
I did not receive my order
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Caroline E.
Rating: 1 out of 5
following a purchase from 28/09/2019
Until now I had no problem however with my last order I had a problem, the two passion body scrub soaps did not have the same size and one of the two was not well packed, I had as an answer that it was Normal because it was handmade products however I find it abnormal that a soap is half of the other and is not packed. (Photo in support)
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Amélie A.
Rating: 1 out of 5
following a purchase from 29/09/2019
Do not respect the choice of the parcel relay for the delivery. I had chosen a parcel relay post right next to my work with a large range of schedules (rare thing for the post office). But unfortunately the parcel was delivered at the post office of the village where I live (10am-12pm/14h16) great! I work every day except Sunday so it's impossible for me to go there. It's the second time that it makes me the blow .... I had to take time off work (again) so that the package doesn't leave. So I don't feel like ordering anymore...
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Eva D.
Rating: 2 out of 5
following a purchase from 28/09/2019
I received my order two weeks after I placed it, and it was much more descrete than getting it by certified mail.
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Tiffany D.
Rating: 2 out of 5
following a purchase from 02/10/2019
Right now I have even more acne pimples and blackheads than before.
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Safina M.
Rating: 2 out of 5
following a purchase from 05/10/2019
It took a little too long.
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Manon P.
Rating: 1 out of 5
following a purchase from 02/10/2019
Products that give buttons
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Youhanidhi R.
Rating: 1 out of 5
following a purchase from 02/10/2019
Nul
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Elodie C.
Rating: 2 out of 5
following a purchase from 27/09/2019
Excessive delivery times and no information sent before I contact customer service myself
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Souhayla B.
Rating: 1 out of 5
following a purchase from 29/09/2019
Since I've been using this product, my skin has been in a critical state: redness, pimples... not recommended.
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Emilie G.
Rating: 1 out of 5
following a purchase from 02/10/2019
Allergy after 1 week, my skin that was soft became like granular.
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Houria T.
Rating: 2 out of 5
following a purchase from 28/09/2019
I used to like this site very much, unfortunately since my last order nothing is going well anymore. Half of my products were open and I sent a message on messenger, they answered me quite quickly but did not offer anything and did not apologize. Also with my last goat milk soap I had two reactions, my skin was burnt, although I've been using this product for 2 years now. It is only when I use the new one that I have a reaction, the dosage is probably wrong.
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Farah D.
Rating: 1 out of 5
following a purchase from 02/10/2019
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Laure U.
Rating: 2 out of 5
following a purchase from 30/09/2019
I love the product but on the other hand the shipping looks like an AliExpress package, in terms of shopping experience, not even an invoice inside nothing at all, a bubble pack and soap inside.
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Virginie A.
Rating: 1 out of 5
following a purchase from 28/09/2019
I ordered my soap on October 27th and finally got it today, October 15th! I'm not at all happy that you put the postal address in a Neighbouring city and not the one I chose! And it's been 10 days that I've been running between the post offices to find out where my package is! Congratulations for a shipment that should only be 48 hours!
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Laurence D.
Rating: 2 out of 5
following a purchase from 02/10/2019
One of the cans was opened and the defective jar was opened.
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Floriane B.
Rating: 2 out of 5
following a purchase from 27/09/2019
The products are of very good quality, however the delivery time is not the one indicated on the site. 1 week delivery time instead of 24-48h according to Pin-Up Secret. It would be good to change your information so that you are not surprised by the waiting time for receipt of the package. Thank you!
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Camille S.
Rating: 1 out of 5
following a purchase from 01/10/2019
It gave me a little pimple all over my face and it irritated me (face all red, tight, tight, tight, tight, tight, tight, tight).
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Allegra M.
Rating: 1 out of 5
following a purchase from 27/09/2019
Order placed on 28.10.19 to date not received. In spite of the emails sent, I just get a sorry answer for the inconvenience. Several calls made nobody answers. So disappointed to the point, it's just a bunch of crooks. Totally unprofessional. I won't place orders on this site again.
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Stephanie M.
Rating: 1 out of 5
following a purchase from 27/09/2019
this makes it twice that the delivery is made in another relay than the one I had selected, it is almost impossible to reach customer service
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Jenna M.
Rating: 2 out of 5
following a purchase from 01/10/2019
I still don't see any difference except that my skin has become softer than usual.
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Marjolaine J.
Rating: 2 out of 5
following a purchase from 02/10/2019
A so-called home-made product, but limited packaging, poorly positioned label! Being responsible for quality, this is not tolerable given the price of soap!
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Sania M.
Rating: 1 out of 5
following a purchase from 28/09/2019
Mediocre no Improvement
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