Customer reviews of Pinup Secret

I don't see a huge difference

I still don't feel any difference in my skin?

A disaster in the after-sales service. I received the wrong product in my order, so far the after-sales service hasn't found a solution for me yet. This is outrageous and I am disappointed.

The soap is of poor quality

Mask soap okay? But the creams are drying me out and pulling my skin.

He gives me a lot of pimples.

Again a faulty nozzle as the pump does not work . This is the second time

Lots of acne

I expected better.

The PinUp Secret products are truly quality products. On the other hand, the same cannot be said of the team and the after-sales service. During my first 2 orders, the selected relay point was not respected and my parcels were delivered contrary to my request. Today, I'm asking for home delivery, which is not at all convenient for me as I work and given the very light hours of the post office ..... It's always a pain to be delivered and to get your parcel back. In addition, my precious cream had been opened and was in bad condition. In spite of my emails and photos, no feedback from customer service. The products are great as long as we can pick up our package at the requested place and in good condition!

Could be better presented.

I've had tight skin and pimples. The cream is mega thick and the scrub doesn't erase anything.

I paid 56€ for the range and I don't use the precious cream or the soap. The soap dries the skin too much and I put the cream on as if I didn't do anything. Except for the scrub which is not bad.

Dry the skin! The products are not made in France :(

Parcel received at another scheduled parcel relay and this is the second time!

the smell is nice but it's given me a lot of pimples...

Product too expensive, arrive in a vulgar envelope. Given the price, I'm hoping for something more luxurious.

I have no problem with the site itself. I bought the soap but it doesn't meet my expectations. Since I've been using it I have acne pimples that I didn't have before I discovered these products through "product placements" I use it as advised but I don't get the results I expected.

Because from the first use I had burns and my face became all red for 4 days.

A purpose of the site to validate my order at my old address while I had returned and validated the new one. Result I did not receive my order and was not refunded.

The goat "s milk soap I ordered arrived in pieces!

The customer service department is saying that I made a mistake in entering my delivery address. I had to pick up my package at a post office several miles from my home.

Soap arrived all melted!!!!

I'VE BEEN WAITING A MONTH AND TWO WEEKS NOW FOR MY COLLIS !!!! I send as soon as I get the email and they tell me it will arrive ! Still nothing !!

The composition of the product does not correspond to what the brand says.

I don't see how that's any different than it should make it a regular soap.

The ads broadcast on the networks do not communicate the promo code even when you are redirected to the site. So I waited for an influencer to ask for a promo code less interesting than advertising on social networks. I contacted the customer service by email to report and ask you to apply the most interesting promo code on my order but I have to date NO answer from your customer service.

I've had a lot of pimples

My first order went very well the second didn't. The package was delivered to a post office in another city than mine, even though I had requested delivery to my home.

I have never received my package and I am very disappointed. I do not recommend your company.

I received the product broken and in poor condition. I then sent an e-mail to notify customer service. After 48 hours I finally threw away the damaged product. I asked for a refund or a new product and the customer service refused. They then asked me to return the damaged product but I had already thrown it away. I specify that they asked me to return the damaged product 4 days after my complaint. They preferred to insinuate that it was my fault because I had thrown it away. They offered me a 50% discount code for the next purchase. I do not want to buy from them again. So I was robbed and I paid without any product.

The order placed on the 19-05-2006 was delivered within 7 days, a most impressive service. I had previously been paying a very high price through prescriptions from my local GP.

Pr the exorbitant price of soap a26e we estimate to have at least one soap holder something to put the soap and mm not a gesture for a first order at home and not a nice word! I won't order anymore

Real waste

Hello I have sent several times emails saying that I did not completely receive my order I had made an order of two soap and a mask and an oil free cream and I received one soap and a mask and an oil free cream one soap is missing I paid for 2 soap and I only received one soap and I still have not heard back.

Product that made me a lot of pimples, to avoid makes the skin thanks to

I received a very damaged parcel, almost opened.

I don't like to dry the skin

I bought the peel and I think it smells like glue.

Goat's milk soap is the best skin cleanser!