Customer reviews of Pinup Secret

The goat "s milk soap I ordered arrived in pieces!

The customer service department is saying that I made a mistake in entering my delivery address. I had to pick up my package at a post office several miles from my home.

Soap arrived all melted!!!!

I'VE BEEN WAITING A MONTH AND TWO WEEKS NOW FOR MY COLLIS !!!! I send as soon as I get the email and they tell me it will arrive ! Still nothing !!

The composition of the product does not correspond to what the brand says.

I don't see how that's any different than it should make it a regular soap.

The ads broadcast on the networks do not communicate the promo code even when you are redirected to the site. So I waited for an influencer to ask for a promo code less interesting than advertising on social networks. I contacted the customer service by email to report and ask you to apply the most interesting promo code on my order but I have to date NO answer from your customer service.

I've had a lot of pimples

My first order went very well the second didn't. The package was delivered to a post office in another city than mine, even though I had requested delivery to my home.

I have never received my package and I am very disappointed. I do not recommend your company.

I received the product broken and in poor condition. I then sent an e-mail to notify customer service. After 48 hours I finally threw away the damaged product. I asked for a refund or a new product and the customer service refused. They then asked me to return the damaged product but I had already thrown it away. I specify that they asked me to return the damaged product 4 days after my complaint. They preferred to insinuate that it was my fault because I had thrown it away. They offered me a 50% discount code for the next purchase. I do not want to buy from them again. So I was robbed and I paid without any product.

The order placed on the 19-05-2006 was delivered within 7 days, a most impressive service. I had previously been paying a very high price through prescriptions from my local GP.

Pr the exorbitant price of soap a26e we estimate to have at least one soap holder something to put the soap and mm not a gesture for a first order at home and not a nice word! I won't order anymore

Real waste

Hello I have sent several times emails saying that I did not completely receive my order I had made an order of two soap and a mask and an oil free cream and I received one soap and a mask and an oil free cream one soap is missing I paid for 2 soap and I only received one soap and I still have not heard back.

Product that made me a lot of pimples, to avoid makes the skin thanks to

I received a very damaged parcel, almost opened.

I don't like to dry the skin

I bought the peel and I think it smells like glue.

Goat's milk soap is the best skin cleanser!

The soap has dried my skin, and it stings when I wear it as a mask. I guess my skin's too sensitive for this one.

Product to be leaked. Many people having "sold" the benefits of this product I was tempted by the soap and cream. After two weeks of use during which I persisted (it was said that these products brought out the pimples to eliminate them definitively afterwards) I finally gave up. My skin has never been worse. Pimples all over the place and I've never had acne. Red blotches and more. I'm aware that every person is different and that reactions and results can differ from person to person, but I just want to say that for my part, it has ruined my skin and the products are still very expensive compared to what you can find on many organic sites, selling products with almost the same compo and for a budget up to 3x cheaper.

Packaging that leaves a lot to be desired!

I'm really disappointed, because I had high expectations from the products I've heard so much about. Unfortunately I don't see any change, on the contrary my skin is even worse and the precious cream is causing pimples.

Delivery not made at home as indicated but in a relay point located 40min away! Impossible to pick it up due to the reduced track hours (9h-12h) ???

Very long

Very long parcel to receive. It's been 10 days that I've been waiting to ship on the 21st, it's the 31st.

I have not received my order since I placed it on May 23rd a little overdue.

Disappointed with the product, it does not work as product placement would lead you to believe.

Forced to claim my order that didn't arrive! Still not received by this date !

The soap mask has a great scent, the only positive scent

Several orders made so far rather satisfied. Last order recently or an error was made on one of the products. I received a product with an apple scent even though I had ordered the coconut scent. So I contact the customer service who offers me to return the item and send me the voucher or a 50% discount on the product in question. Either take steps on my side or pay again to have the product originally ordered. In view of the unprofessional answers from the customer service my order will be the last one. With all the orders made for several months a simple return of product would have been more appreciated.

I still haven't received my product when I was supposed to receive it the next day.

I didn't sign myself. The mailman did.

I can't tell the difference. Can this goat's milk soap fight microcyst?

No customer service...

No tracking, I make a claim following my package, I have for answer the information known by the colissimo tracking.

Well actually I must have an allergy to some products!!!?????when I use the products my face is all red like a mask!!!! I'm disgusted ????

The delivery times were not respected.

Open bottle in the package