Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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Maxine B.
Rating: 1 out of 5
following a purchase from 13/03/2019
Unfortunately, it burned my skin
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Ariane C.
Rating: 1 out of 5
following a purchase from 12/03/2019
Nul
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Chloé D.
Rating: 1 out of 5
following a purchase from 12/03/2019
Customer service to shit, sent to the wrong parcel relay for the second time and no response from the after-sales service. I don't recommend it at all.
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Aurélien C.
Rating: 1 out of 5
following a purchase from 11/03/2019
Scam! Unprofessional! I received only one product out of two! You didn't want to know anything so you're scammers !!! No more orders from you !!! Bye
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Beatrice G.
Rating: 2 out of 5
following a purchase from 11/03/2019
The site is not ergonoimic and would deserve further development. When you choose a relay point in your professional commune, it is initialized at the nearest relay point to your home. an abbreviation in 2019. So, a note left in the order and a call from 9:00 am after the order allows to take into account the instruction. It's a pity because it serves the products which are of high quality.
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Hania M.
Rating: 2 out of 5
following a purchase from 06/03/2019
I haven't noticed any changes, and new buttons are being installed.
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Najat B.
Rating: 2 out of 5
following a purchase from 10/03/2019
Naj
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Melanie D.
Rating: 2 out of 5
following a purchase from 09/03/2019
Package arrived late. The Soap makes the skin much too dry, the smell is not very pleasant and the worst thing after a few seconds of application it makes my face all red with burns. Not very satisfied, especially for such a price for a soap.
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Amanda A.
Rating: 1 out of 5
following a purchase from 07/03/2019
Soap is absolutely nothing exceptional for its price. Really don't be fooled by people who are paid to sell anything and everything...
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Tracy L.
Rating: 2 out of 5
following a purchase from 08/03/2019
There's an item missing from my order and they won't do anything about it.
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Hanane A.
Rating: 2 out of 5
following a purchase from 07/03/2019
Having to wait more than a month for delivery!
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Hanane A.
Rating: 2 out of 5
following a purchase from 07/03/2019
Having to wait more than a month for delivery!
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Juhaina A.
Rating: 1 out of 5
following a purchase from 06/03/2019
I had ordered and been taken from two soaps and I only received one which was sent back to me after I complained, but that's not professional.
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Sehame O.
Rating: 2 out of 5
following a purchase from 06/03/2019
I have received my order with a defective packaging and security seal open, I have sent a claim email and I still have not received a response so very disappointed for my first order.
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Samira H.
Rating: 1 out of 5
following a purchase from 06/03/2019
Unfavourable product
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Anissa N.
Rating: 1 out of 5
following a purchase from 06/03/2019
Mediocre, following the use of the products of the rednesses, full of buttons and imperfections appeared my skin is really horrible Moreover my skin was well with just a small button under the lips Without forgetting the skin which tugs I do not validate of the tt Knowing I price products I am very very very disappointed
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Gaëlle A.
Rating: 2 out of 5
following a purchase from 06/03/2019
Not effective at all, disappointed
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Natacha G.
Rating: 2 out of 5
following a purchase from 05/03/2019
Good evening goat's milk soap and precious cream for my skin no satisfactory result and it re'd me re'd hyper dry skin apparently it's not the products that I need for my facial skin so big regret to have ordered these products and quite expensive also too bad for me good continuation in your products some women are satisfied goodbye
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Carla T.
Rating: 2 out of 5
following a purchase from 06/03/2019
The products disappointed me from the idea I had of them. The products are not so effective, the imperfections (pimples, redness) have not disappeared, it's even worse. And yet I took the full range. The products smell good and are pleasant but without interest.
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Maud V.
Rating: 1 out of 5
following a purchase from 05/03/2019
I had asked to have my package delivered to the post office in my village but finally it arrived at a post office located more than 30 min from my home ..... Mail sent to customer service but still no response. it is inadmissible !!!!!!!!!
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Alycia B.
Rating: 1 out of 5
following a purchase from 04/03/2019
Product without any effect! Very disappointed
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Alice B.
Rating: 1 out of 5
following a purchase from 01/03/2019
bof
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Julie P.
Rating: 1 out of 5
following a purchase from 05/03/2019
ATTENTION Hello. I was charged to my account but never received my package as the shipping status was marked as delivered. And moreover they do not want to reimburse me or send me back the order... it's theft...
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Cassandra B.
Rating: 2 out of 5
following a purchase from 03/03/2019
My products were in dirty boxes inside and broken. I sent evidence to the department concerned, which unloaded and told me that it was the delivery man, which was impossible because the shipping carton was in very good condition. Very disappointed
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Marion U.
Rating: 1 out of 5
following a purchase from 03/03/2019
I haven't received all of my products!
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Florian L.
Rating: 1 out of 5
following a purchase from 02/03/2019
Ineffective.
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Betul Y.
Rating: 1 out of 5
following a purchase from 01/03/2019
Nul
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Cydel P.
Rating: 1 out of 5
following a purchase from 23/01/2019
I saw no results between the before / after totally disappointed.
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Christella T.
Rating: 1 out of 5
following a purchase from 25/02/2019
Nul
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Coralie S.
Rating: 1 out of 5
following a purchase from 09/12/2018
Wrong product, 3 months before a response from the S.A.V., burn on the face because of the soap. To avoid
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Lise L.
Rating: 1 out of 5
following a purchase from 01/03/2019
Bad communication for the arrival of the package. We do not choose the relay point, and the address of the relay point is very badly indicated (not the same address on the message received on the mailbox as on the SMS
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Soline R.
Rating: 2 out of 5
following a purchase from 28/02/2019
Gives pimples not adapted to my skin damage
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Meryl E.
Rating: 1 out of 5
following a purchase from 26/02/2019
I have received all items in my order in two shipments just as you stated. Number unreachable . I hope to be at least pleased with the product when I receive it Lol!
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Jennifer B.
Rating: 1 out of 5
following a purchase from 28/02/2019
The cream gives me a rash
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Marine L.
Rating: 2 out of 5
following a purchase from 27/02/2019
It's been 5 months now and I still use it on my face with stains and scars. This soap is made for skins with one or two imperfections.
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Zoé D.
Rating: 2 out of 5
following a purchase from 26/02/2019
I had very few pimples before using the product and a fairly oily skin on the T-zone. However, 2 days after starting the treatment, a lot of pimples appeared on the chin and forehead (where I didn't have any more pimples) and then my skin became very dry and very red. I had seen a lot of positive opinions about the Secret Pin-up products but after a very short week of treatment I was very dissatisfied and I don't use it anymore. Considering the price of the box. I am very disappointed.
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Charisma P.
Rating: 1 out of 5
following a purchase from 27/02/2019
I didn't get my package
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Barbora B.
Rating: 1 out of 5
following a purchase from 11/02/2019
It's still making me more of a pimple.
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Nadia B.
Rating: 1 out of 5
following a purchase from 25/02/2019
I didn't get my package really disappointed
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Samantha R.
Rating: 2 out of 5
following a purchase from 26/02/2019
I used these products hoping to get rid of my eczema problems and it turns out that the skin problems have gotten worse... I have dry patches all over my body that itch and I am starting to get pimples when I don't usually get them... I don't recommend it for sensitive skin...
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