The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
I was warned that after 10 days of treatment he would have improvements, NOTHING.
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Lisa T.
Rating: 1 out of 5
following a purchase from 22/01/2019
I'm still waiting for my order. I understand you have a big problem with the delivery.
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Aude E.
Rating: 2 out of 5
following a purchase from 20/01/2019
Dear for what it is
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Imene S.
Rating: 1 out of 5
following a purchase from 19/01/2019
I placed an order on 19/01/2019, we are now on 31/01/2019 and I still haven't received my order yet, I sent an exclamation point about a week ago that I hadn't received a reply from anyone else !!! I feel ripped off, robbed! I don't have my order and I don't have my money! I find this unacceptable! I tried to call the number given on the site, but I have no one on the other end of the line! I am very disappointed! I was looking forward to this order, my pleasure is spoiled!
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Sabrina K.
Rating: 1 out of 5
following a purchase from 21/01/2019
Hello After multiple exchanges following the return of my order I was not satisfied. I had to pay back the shipment without any commercial gesture. Disappointing
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Alexandra M.
Rating: 1 out of 5
following a purchase from 15/01/2019
Perfect
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Amélie L.
Rating: 1 out of 5
following a purchase from 13/12/2018
Still not received the package after 2 months
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Morgane M.
Rating: 2 out of 5
following a purchase from 17/01/2019
On the other hand, there is a crazy ad, it's a shame not to specify that the products do not correspond to dry skins, especially considering the price. Me concerning it does not moisturize at all.
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Soumya E.
Rating: 1 out of 5
following a purchase from 13/01/2019
I have tested your face pack products and I have side effects, contrary to everything you can promise. After several weeks of use I noticed dry skin and also the appearance of small red pimples and a burning sensation. Very poor quality products
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angelique C.
Rating: 2 out of 5
following a purchase from 18/01/2019
my package didn't arrive at the right address. I had to go look for it in another city.
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Elsa A.
Rating: 1 out of 5
following a purchase from 17/01/2019
No transparency when it comes to the components of the product (I asked for the INCI list of ingredients by email and I never got an answer) this list should be visible on the site, it is a legal obligation...
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Bintou S.
Rating: 2 out of 5
following a purchase from 05/01/2019
Very good product but I would no longer order your articles because when I heard about Pinup Secret, it was said by reality TV stars, when they do their product placement, that they are 100% French made. BUT that's a total lie! It's Made In IL (which means Israel) we have to stop taking us for CONS!! I'm going to run this information which seems important to me.
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Aurélie M.
Rating: 2 out of 5
following a purchase from 17/01/2019
The products are too dry.
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Elodie C.
Rating: 1 out of 5
following a purchase from 17/01/2019
A delivery that was planned at my home, which finally ended up at a relay point in another city! I contacted the after-sales service who didn't want to know anything about it! No respect even disrespectful!
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Sophie N.
Rating: 1 out of 5
following a purchase from 16/01/2019
Totally lame strawberry scrub with the white stuff inside that hurts like hell.... Hygiene should make small boxes at least out of cardboard or boxes that we buy because we really don't know where to put it..... Otherwise the goat's milk mask soap is very good but always the hygiene question is the same. And for the peeling very good but don't do the whole face because it sticks in the face's down... To be done only on the nose or the areas with black fists!
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Sara O.
Rating: 1 out of 5
following a purchase from 14/01/2019
Hello I don't know why my I had a tingling sensation on my face when I applied it so my face was covered in red plaque.
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Gwenaelle E.
Rating: 2 out of 5
following a purchase from 15/01/2019
No change.
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Maeva H.
Rating: 2 out of 5
following a purchase from 14/01/2019
Products that don't live up to their promises. They don't provide hydration, let alone a milky complexion! As for spots and redness, for my part they are still present for the moment.
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Lola H.
Rating: 2 out of 5
following a purchase from 10/01/2019
I got a lot of pimples from this mask...
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Sabrina N.
Rating: 2 out of 5
following a purchase from 16/01/2019
Fast delivery. However, the products I ordered are not great for my skin. I used them for 2 days and there was a burning sensation on my heated face. And my skin was even drier than before using the products. I think these products are good but not for all skin types.
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severine S.
Rating: 1 out of 5
following a purchase from 15/01/2019
The after-sales service never responded to me.
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Sabrina K.
Rating: 1 out of 5
following a purchase from 17/12/2018
Hello. Very disappointed in the after-sales service. Following a delivery in a relay point (the post office of my city) I unfortunately could not recover my package in time. It went back to the sender Pinup-secret madresse a mail with a link to pay again the shipping costs I asked for a refund t of my order it was refused I find it inadmissible.
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Elodie I.
Rating: 1 out of 5
following a purchase from 14/01/2019
Product that gave me a Max of pimples!
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Laetitia L.
Rating: 2 out of 5
following a purchase from 14/01/2019
I do not recommend this soap for oily skin in T-zone and dry cheeks with redness because it dries to the point of peeling.
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Gwenola L.
Rating: 2 out of 5
following a purchase from 11/01/2019
No response from the after-sales service
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Katia A.
Rating: 1 out of 5
following a purchase from 14/01/2019
Delivery supposedly offered to my home and finally package in a relay point open that morning so tjr not recovered!! Order made 10 days ago. I knew that the package was at the post office because I have otherwise no information. Very disappointed !!
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Beatrice G.
Rating: 1 out of 5
following a purchase from 11/01/2019
the site is void for ordering. You select a post office next to your work and the one next to your home is finally chosen. No indication on the invoice!! it is simply the sms collissimo that gives the indication.too bad because the products are great.
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Ines B.
Rating: 1 out of 5
following a purchase from 13/01/2019
Hello I bought a range from you and I'm very very disappointed because I saw a lot of crazy people sharing your products and that it makes my skin so dry and dehydrated ...
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Sabrine F.
Rating: 1 out of 5
following a purchase from 02/01/2019
Order arrives very late and I have not received any commercial gesture. I won't order anymore and I won't advertise on my social networks anymore.
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Farah A.
Rating: 2 out of 5
following a purchase from 12/01/2019
Very expensive and inefficient products. They manage to sell soaps for 25 euros...
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Louise A.
Rating: 1 out of 5
following a purchase from 13/01/2019
The "face peel" dried out my skin the first time I used it, and I had a lot of pimples on my face. I am not satisfied with this product.
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Tchara A.
Rating: 1 out of 5
following a purchase from 14/01/2019
Received product damaged on the sides
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Fakir A.
Rating: 1 out of 5
following a purchase from 13/01/2019
Non-effective product
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Annabelle J.
Rating: 2 out of 5
following a purchase from 13/01/2019
We never get full orders! Angry
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Mathias T.
Rating: 2 out of 5
following a purchase from 10/01/2019
I received your products yesterday and I have tested them but I am very mixed on the satisfaction. Would you have any advice? Please? I explain my use of the products yesterday to see where I don't use it well or if I have to do something else. I used the soap cm soap so I put it on my body to wash myself with it and I think it will clean my face with it too, right? Then after s tt that I decided to make the mask and the ..what a pain it seemed easier qd I was watching in video ahaha? I'm struggling to recover the material would you have some advice pt? Because I'm losing a lot I think and otherwise the mask does not necessarily stay very well and very white on my skin cm those of the TV who have the face in casper mode what. Then I have not seen too much difference but my dry skin was even drier so I even said well it's normal finally I'll put the cream and the next to that the ordeal to start ...I started to put your cream on and I didn't even know how to make it penetrate completely because after 30 seconds my skin was red, hot and burning ... I caught lilitis even more plaques than expected especially since I had to remove it directly and put my personal night cream back on. I don't think it's normal especially since I asked for advice and explain my skin bp I'll say what will you advise me this time? Was I using the products wrong? To finish, the soap dried me out more than anything else my skin being already very dry at the base and I had more imperfections and redness while using it than before using it Hence the fact that I question the effectiveness of this product especially since the mask I do not know how to keep it 2-3 minutes not more than 15 minutes on his face to let it pose impossible mdr? extremely disappointed but good
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Celine B.
Rating: 1 out of 5
following a purchase from 13/01/2019
Very good product
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Maeva P.
Rating: 1 out of 5
following a purchase from 12/01/2019
Three good
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Fabienne R.
Rating: 2 out of 5
following a purchase from 12/01/2019
Hello, I have attached a note to my order that has been totally ignored.
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Annabelle M.
Rating: 1 out of 5
following a purchase from 12/01/2019
1st order and a product is missing
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Emilie F.
Rating: 1 out of 5
following a purchase from 09/01/2019
One of the products in my package was unsealed, it leaked all over the place. After I complained to customer service, I was never contacted again. Very disappointed knowing that the products are worth a certain amount!
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