Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 2 stars

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Aurore P.
Rating: 1 out of 5
following a purchase from 31/01/2019
Lame! I caught a lot of buttons and red plates! For example!
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Claire C.
Rating: 1 out of 5
following a purchase from 30/01/2019
Damaged peel packaging and no after-sales service! I am still waiting for an answer from you! In addition, his skin care products dry the skin enormously! I do not recommend this brand!
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Samia L.
Rating: 1 out of 5
following a purchase from 30/01/2019
Hello after my first use I had a push of button on the chin, forehead and cheeks so almost 60th in the trash can thank you what a scam!
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Aurelie O.
Rating: 2 out of 5
following a purchase from 29/01/2019
Fast delivery except that the products are not agreed it burned me stinging my skin in short my skin does not support the products
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Janine D.
Rating: 1 out of 5
following a purchase from 28/01/2019
Unsecured site ! I just recently placed an order with your company and got my bank account hacked.
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Mathilde A.
Rating: 1 out of 5
following a purchase from 29/01/2019
Still haven't gotten my order from the post office very disappointed.
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Margot J.
Rating: 2 out of 5
following a purchase from 25/01/2019
Delivery in 8 days when it was indicated 4/5 days! I didn't receive my anni gift on time.
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Sandra M.
Rating: 1 out of 5
following a purchase from 25/01/2019
Sales department not up to scratch. Box checked by default in a relay point while in his own account he indicated delivery to a specific address . Good damage compared to the quality of the product despite the price.
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Katya Y.
Rating: 2 out of 5
following a purchase from 26/01/2019
I find that the goat mask burns my skin and more pimples have appeared. There's nothing transendent about the micropelp.
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Camille J.
Rating: 2 out of 5
following a purchase from 26/01/2019
Package received in time. However, my peel box had already been opened, the inner packaging was torn and the jar returned underneath the box... it was as if they were sending us test products. After contacting customer service, they didn't want to hear anything. Too bad.
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Ilham H.
Rating: 1 out of 5
following a purchase from 28/01/2019
The Products it gave me more buttons than anything else !!! 16€ for nothing !!!
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Sandy D.
Rating: 1 out of 5
following a purchase from 15/01/2019
I have not yet received my package and no one is able to tell me where it is and no one is answering my emails and I want a refund but strangely no one is answering.
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Laura D.
Rating: 1 out of 5
following a purchase from 23/01/2019
The boxes never arrive on time or products are always missing. I won't recommend them anymore. And I strongly advise against it because I am so disappointed. I dare to hope for a commercial gesture from them.
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Sonya C.
Rating: 1 out of 5
following a purchase from 25/01/2019
There's some product missing. Not answering emails...
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Dounia B.
Rating: 1 out of 5
following a purchase from 13/01/2019
Nul
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Ophelie T.
Rating: 2 out of 5
following a purchase from 13/01/2019
I received my soap in very bad condition!
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Nouria S.
Rating: 2 out of 5
following a purchase from 23/01/2019
Do not like the product
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Elisa M.
Rating: 2 out of 5
following a purchase from 24/01/2019
Soap really dried out my skin!
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Bouchra I.
Rating: 1 out of 5
following a purchase from 24/01/2019
I only received 1 product out of 2 ordered and the service tells me that I received both .... I do not recommend
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Claire C.
Rating: 2 out of 5
following a purchase from 20/01/2019
Disguised the order. I'm used to having natural products at nutrimetrics for example, with a professional after-sales service. I received the goat's milk cream with the security tape already opened, the box a little abused and I made a mail about ten days ago, still no answer. Given the price of the products I find it limits... the mask soap: very good.
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Mélanie V.
Rating: 2 out of 5
following a purchase from 22/01/2019
I was warned that after 10 days of treatment he would have improvements, NOTHING.
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Lisa T.
Rating: 1 out of 5
following a purchase from 22/01/2019
I'm still waiting for my order. I understand you have a big problem with the delivery.
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Aude E.
Rating: 2 out of 5
following a purchase from 20/01/2019
Dear for what it is
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Imene S.
Rating: 1 out of 5
following a purchase from 19/01/2019
I placed an order on 19/01/2019, we are now on 31/01/2019 and I still haven't received my order yet, I sent an exclamation point about a week ago that I hadn't received a reply from anyone else !!! I feel ripped off, robbed! I don't have my order and I don't have my money! I find this unacceptable! I tried to call the number given on the site, but I have no one on the other end of the line! I am very disappointed! I was looking forward to this order, my pleasure is spoiled!
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Sabrina K.
Rating: 1 out of 5
following a purchase from 21/01/2019
Hello After multiple exchanges following the return of my order I was not satisfied. I had to pay back the shipment without any commercial gesture. Disappointing
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Alexandra M.
Rating: 1 out of 5
following a purchase from 15/01/2019
Perfect
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Amélie L.
Rating: 1 out of 5
following a purchase from 13/12/2018
Still not received the package after 2 months
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Morgane M.
Rating: 2 out of 5
following a purchase from 17/01/2019
On the other hand, there is a crazy ad, it's a shame not to specify that the products do not correspond to dry skins, especially considering the price. Me concerning it does not moisturize at all.
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Soumya E.
Rating: 1 out of 5
following a purchase from 13/01/2019
I have tested your face pack products and I have side effects, contrary to everything you can promise. After several weeks of use I noticed dry skin and also the appearance of small red pimples and a burning sensation. Very poor quality products
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Angelique C.
Rating: 2 out of 5
following a purchase from 18/01/2019
my package didn't arrive at the right address. I had to go look for it in another city.
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Elsa A.
Rating: 1 out of 5
following a purchase from 17/01/2019
No transparency when it comes to the components of the product (I asked for the INCI list of ingredients by email and I never got an answer) this list should be visible on the site, it is a legal obligation...
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Bintou S.
Rating: 2 out of 5
following a purchase from 05/01/2019
Very good product but I would no longer order your articles because when I heard about Pinup Secret, it was said by reality TV stars, when they do their product placement, that they are 100% French made. BUT that's a total lie! It's Made In IL (which means Israel) we have to stop taking us for CONS!! I'm going to run this information which seems important to me.
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Aurélie M.
Rating: 2 out of 5
following a purchase from 17/01/2019
The products are too dry.
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Elodie C.
Rating: 1 out of 5
following a purchase from 17/01/2019
A delivery that was planned at my home, which finally ended up at a relay point in another city! I contacted the after-sales service who didn't want to know anything about it! No respect even disrespectful!
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Sophie N.
Rating: 1 out of 5
following a purchase from 16/01/2019
Totally lame strawberry scrub with the white stuff inside that hurts like hell.... Hygiene should make small boxes at least out of cardboard or boxes that we buy because we really don't know where to put it..... Otherwise the goat's milk mask soap is very good but always the hygiene question is the same. And for the peeling very good but don't do the whole face because it sticks in the face's down... To be done only on the nose or the areas with black fists!
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Sara O.
Rating: 1 out of 5
following a purchase from 14/01/2019
Hello I don't know why my I had a tingling sensation on my face when I applied it so my face was covered in red plaque.
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Gwenaelle E.
Rating: 2 out of 5
following a purchase from 15/01/2019
No change.
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Maeva H.
Rating: 2 out of 5
following a purchase from 14/01/2019
Products that don't live up to their promises. They don't provide hydration, let alone a milky complexion! As for spots and redness, for my part they are still present for the moment.
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Lola H.
Rating: 2 out of 5
following a purchase from 10/01/2019
I got a lot of pimples from this mask...
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Sabrina N.
Rating: 2 out of 5
following a purchase from 16/01/2019
Fast delivery. However, the products I ordered are not great for my skin. I used them for 2 days and there was a burning sensation on my heated face. And my skin was even drier than before using the products. I think these products are good but not for all skin types.
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